“PLEASE DO NOT USE THESE SCAMMERS. Ordered a backpack way back in August for my daughter for school on for a week later to me told the item wasn't in stock (even though it was on the website) so was asked to order a similar replacement , so I did a replacement item and it is now October 7th and I'm yet to receive a backpack or any confirmation even though 2 weeks ago I was told by customer service person(Fahiz ) that the backpack would be sent . I now started a case on resolver and am going to escalate this to retail ADR. Please don't get fooled by their shiny website there is something very misleading about this business.”
“Avoid this company like the plague! I have been waiting for a refund for two months now due to not receiving my order on time. Not good enough. I want my money back!!!”
“Not sure why I cannot allow 0 stars absolute joke of a company who rip off famous brands like palm angels, burberry, north face then change it to a hype logo and alter it etc. There is no originality or fundamentals when it comes to running a company or desiging a product. They steal ideas, their designers are a joke ripping popular brands off. They also scam people with the mystery boxes and so on. Saying they are worth £249.00 marked down to £59.99 its a joke. None of the items in the lucky dips are in season and its from pallets of stock that has been held over 3 years or more, as they cannot shift the stock. They always overbuy and then discount their clothing. It's almost a sale brand hype its cheap and tacky. I would recommend avoiding giving your money to these scammers. The bosses details change that regularly as a way to shift money through the business via various other ltd company's they have set up. FRAUDSTERS here are located in wigston LE18 chartwell drive is their main online warehouse. Their HQ is at Europa house newton lane wigston. I would not recommend ordering from this website. What they do with the returns policy also is not legally fair. You are entitled to your money back in your bank account. They word it saying you cannot receive a refund. It is not permitted in any company if you have returned the goods then you are entitled to a monetary refund simple as that. They are a company operatiing under the trade name just hype ltd. The actual company name is TOATEE LTD. (But may also be known as JUST HYPE IT LTD.) The directors - Well the fraudsters shall we say. They have recently announced that they have to let their workforce go by upto 50% due to not enough profit being made. I am still in touch with a few people who work there. The way they have handled the redundancy process also is breaking the law. Getting everybody signing new contracts and then emailed them to say they would now be facing redundancies. This is very similar to the way hermes did it to their staff. They then closed the company and re opened under the name EVRI. This company has bad management and owners. I would never say to anyone work here. You are treated as a numpty and told you are thick etc. The online manager is a PIG aswell, one christmas party I attended he was out trying to grab my hand etc and almost got caught, that he knocked a drink over. One other thing you make a point and bring it to attention they get nervy and make you stand down. They also threaten and abuse you with the words I'LL SACK YOU to intimedate the staff. I know this as a customer service worker that used to work here at JUSTHYPE. We were told we could only refund upto £2'000 a day in store credit. Refunds were a no go and alternative product or similar item was to be offered in exchange. The owners think they are flashy with bribes to the staff of pizzas and other takeaway foods in order to get them to work faster. This is done sporadicly when they take enough sales online. I am glad I am out of there this company is a joke and full of suspicious activity. Watchdog should be informed of these and shut them down for fraudulent activity. PEOPLE DO NOT SPEND MONEY HERE SPEND IT ON DECENT PRODUCTS ELSEWHERE. share with your friends and family do not lose out on your money for some cheaply made imitation of clothing. JUST FRAUD is what they should be called.”
“I ordered several items for Xmas, though sadly, one item (baby blue Tracksuit) never arrived (though it stated on the invoice it had)
I emailed HYPE immediately, on the 6/12/21 & following two more emails, they replied & stated they would need to open an investigation which I immediately agreed too, though sadly, to date, I have not received an outcome, or a refund & my last few emails + photographic proof of weight package, have been ignored.
I will never buy from HYPE again & will now seek legal advice Re my refund.
I am very disappointed.”
“Wish I'd read previous reviews before making a purchase. Bought a tracksuit for my son and after wearing it just once it looks awful. Even prior to washing it has gone all bobbly. Extremely poor quality and safe to say I won't be purchasing any more clothing for him from this company.”
“Ordered item for a birthday present. Didn’t turn up so emailed, received email back saying it was out of stock. Now can’t get my money backs despite sending emails and contacting them through messenger. They are thieves with your money!”
“Seriously do not buy anything off this company ! They offer 0% customer service and you probably will get no product for your money !!! Check google reviews !!!
Avoid at all cost !!!”
“Bad customer service (they never respond to emails). Poor quality face masks, don't buy, thin flimsy fabric, not adjustable as fabric loops not elastic, doubt they would survive washing, certainly won't offer any protection. Waste of money.”
