Hyperli Reviews

2.5 Rating 185 Reviews
37 %
of reviewers recommend Hyperli
2.5
Based on 185 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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1
Fortunate
I just received the robot vacuum cleaner after waiting for a very long time, that thing came dirty like it's been through the most, not only that the material is plastic so it makes hell of a noise it's as if it's a toy cat making noise. Hyperli is a scam period.
Hyperli 1 star review on 2nd April 2024
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Posted 2 weeks ago
1
Verified Reviewer
Unacceptably poor service. Bought an item in December. They promise to deliver within 10 days. Still no delivery. Now order status changed to unfulfilled; no refunds and no communication. Never again will I buy anything through this website
Hyperli 1 star review on 9th January 2024
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Posted 3 months ago
5
Hlayiseka Yingwani
Excellent experience.
Hyperli 5 star review on 10th December 2023
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Posted 4 months ago
1
Wenzile
My friend and I bought a spa voucher and contacted the spa immediately after purchase to make an appointment. In our communication to make the booking, we were then told that the instead of the 90 minute massage we were sold, Hyperli had made a mistake and the massage would only be 60 minutes. Disappointed, yet not wanting the admin to apply for a refund and search for a new deal, we continued with the booking. The appointment was confirmed, for the 22nd of May 2022. On the day we were supposed to go, about an hour before our appointment, they called us and canceled the appointment. We then asked for a refund, but we couldn't get it because the 7 days had passed. When we told her we didn't get our refund, an argument ensued and she blocked us on Whatsapp. The spa is Breathe Beauty Studio. This was so frustrating because we lost our money for nothing.
Hyperli 1 star review on 27th May 2022
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Posted 1 year ago
Hyperli is rated 2.5 based on 185 reviews