Hub.com Reviews

Name: Hub.com
Rating: 2.09

2.1 Rating 729 Reviews

25 %

of reviewers recommend Hub.com

2.1

Based on 729 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting to receive my order have not received anything from this company”

Helpful Report

Posted 3 years ago

“Bought air pods but returned them un used, immediately because I didn’t like them. After 2 weeks I still hadn’t heard anything back from i7Pro.com and probably never would have, if I didn’t email them to enquire about my refund. I checked the Royal Mail tracker and found out that they had received the item back the day after I’d posted it, but they still wanted me to provide proof of postage, before I was eventually issued a refund. Seems like i7Pro.com have a nice little scam going on, make the customer chase up their refund, but if you can’t prove you returned the item, you don’t get one.”

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Posted 3 years ago

“Looks good but arrived one headphone not working, emailed support for return details but no answer after 2 emails in 2 weeks.”

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Posted 3 years ago

“They are amazing!!”

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Posted 3 years ago

“Order placed on 23.04.2020 as yet today 12.05.2020 nothing received. I have chased this up but have not received any communication. Had I read the reviews about this company I would not have ordered from them. Poor communication and no receipt of product. NOT IMPRESSED unless things change.”

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Posted 3 years ago

“Threw in the bin where they belong, cheap case fell apart, could never take them out as my hair and beanie would constantly set off the sensor pausing, skipping or even turn the earphones off. Not only that, there was a consistent issue right out the box where one ear would never play any sound even tho it's on and the manual gave no fix so you'll have to sit for hours messing around with the things till it eventually works. For the price the sound quality is terrible, little bass and screams cheap. Avoid at all costs”

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Posted 4 years ago

“I am finding it very difficult to put my earphones on. When I do get them on they lose their battery strength very quickly. Disappointed.”

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Posted 4 years ago

“Headphones received quickly as advertised. Seem to work well so far.”

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Posted 4 years ago

“I ordered my head phones a month ago and they still haven’t arrived”

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Posted 5 years ago

“Have not received item yet”

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Posted 5 years ago

“Ordered on Jan 24, it is now March 5 and still no shipping details. Also emailed support but no response. Will be telling my credit card company that this is a scam shortly.”

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Posted 5 years ago

“Ordered ear buds 7 th February still waiting for order if I would have known it was going to take this long I would have purchased elsewhere”

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Posted 5 years ago

“Yet to receive my purchase....”

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Posted 5 years ago

“I was waiting 15 days and never received”

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Posted 5 years ago

“parcel never arrived”

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Posted 5 years ago

“Ordered the headphones at the beggining of december,were due 24th december at the latest (were a christmas present),eventho they were going to be late now i gave them the benefit of the doubt that prior to christmas and over christmas post could be delayed,emailed them 3rd of jan they said they are in transit....its now the 10th januray and still no sign of them!”

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Posted 5 years ago

“Ordered in November not received yet”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Ive still not received my item, but nor have I been given a tracking number to do so.”

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Posted 5 years ago

Hello, Please contact us on info@i7pro.co.uk regarding this issue Thanks for your support !

Posted 5 years ago

“Do not use this company. It’s a scam. The product never came and every time I emailed customer services they replied with the same automated email. Stay clear don’t waste your money.”

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Posted 5 years ago

We are so sorry for the delay! An error occurred in our system that caused only a certain group of orders to be shipped out on time. Your order will be with you very soon ! Again, We are so sorry for the delay! Thanks for your patience !

Posted 5 years ago

“I ordered on 21st Nov for a Christmas present was told 10-25 days tracked plenty of time but after many emails not replied to it did not arrive until 3rd January I had to return and pay return delivery very unimpressed”

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Posted 5 years ago

Hub.com is rated 2.1 based on 729 reviews