iapetus Reviews

4.9 Rating 2,727 Reviews
99 %
of reviewers recommend iapetus
4.9
Based on 2,727 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read iapetus Reviews
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Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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Thanks for the opportunity to buy this gorgeous pendant - that's what I love about Iapetus - the marvelously whimsical works of art that you sell.
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Posted 9 years ago
Iapetus has been a great service, a little slow on the delivery front but all in all very well packaged, personalised and top quality products!
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Posted 9 years ago
Excellent service from very helpful staff, a pleasure to buy from them.
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Posted 9 years ago
Excellent service from very helpful staff, a pleasure to buy from them.
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Posted 9 years ago
Lovely item. Well packaged. Something went a little awry with the delivery address in that it was different on the label than on the delivery note and my name wasn't on the label, so it ended up being opened by someone else but fortunately I received it safely once they saw my name inside.
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Posted 9 years ago
Item as described. Well packaged & prompt delivery.
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Posted 9 years ago
Very pretty and unique earrings. Slightly smaller than I expected. Packaging and postage excellent service. Thank you.
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Posted 9 years ago
Lovely card, lovely design. A bit flimsy and the paper is very thin but that may be to do with the type of card I picked, a laser cut overlay. Altogether pleased with it. Exceptionally good friendly service!
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Posted 9 years ago
Service very good and prompt, would use again
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Posted 9 years ago
quick and efficient delivery with a lovely handwritten note. Book came wrapped in tissue paper so no need for me to wrap the gift. Book was rather small for the price paid.
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Posted 10 years ago
Hello Zeenat, Great to hear you loved the book and the wrapping was appreciated. We're just glad we can help make you're life a little easier. We're sorry to hear you thought the book was a little small for the money. We do our best to be as competitive with our pricing as we can, but due to that nature of handmade items they do often cost a little more than more mass-made items. We do put the diensions of all our items in the descriptions, but we'll have a look at them to see if we can make it a little clearer. Thanks again for taking the time to review us, All at iapetus
Posted 10 years ago
Good experience buying on line, however not particularly good manner on collection, in view of having spent nearly £100. It might not be much for the shop, but it was a lot to me. Mind you, I'm very critical as I'm in customer service, lack of chat, that's the difference between feeling part of the whole thing and wanting to go back and not going back.
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Posted 10 years ago
Personal and friendly service. My product arrived safely well packaged. The product itself was as good as the picture. One slight irritation is that the seam on the lampshade is coming unstuck and isn't in the best place for the design - a unique home made product! I expect the next one will be different. I would certainly buy again from this company.
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Posted 10 years ago
Loved the hand written personal touch on the invoice enclosed. Quality products received. I am delighted with my placemats for my new dining room :)
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Posted 10 years ago
I love the print that I ordered. It is for my Daughter's room and she loves it. My only complaint is that two of the edges of the print were crunched in transit. I still love it, but wish it was in mint condition. Otherwise I would have rated everything as very good.
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Posted 10 years ago
Very quick response and delivery. Brilliant service.
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Posted 10 years ago
iapetus is rated 4.9 based on 2,727 reviews