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iapetus Reviews

4.9 Rating 2,727 Reviews
99 %
of reviewers recommend iapetus
Company Reviews Questions Metrics
4.9
Based on 2,727 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read iapetus Reviews
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Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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5
Fi Mehra
Fi Mehra
Verified Buyer
“Love my Guinea pig Xmas decs”
iapetus 5 star review on 17th December 2022
Helpful Report
Posted 1 year ago
Thank you so much for the review, Fi! We're glad to hear you're happy with the lovely guinea pig decorations. Best wishes, Victoria
Posted 1 year ago
5
Jane Taylor
Jane Taylor
Verified Buyer
“Great service and fast delivery. Really pleased with my badger he is beautiful.”
iapetus 5 star review on 13th October 2022
Helpful Report
Posted 1 year ago
Thank you so much for the wonderful review, Jane! We're so pleased to hear you're happy with the beautiful badger sculpture, he looks lovely in his new home. Best wishes, Victoria
Posted 1 year ago
5
Marilyn Stewart
Marilyn Stewart
Verified Buyer
“Fabulous merchandise and service. Am so pleased with my new clock. Very well made and unusual 👌”
iapetus 5 star review on 5th October 2022 iapetus 5 star review on 5th October 2022
Helpful Report
Posted 1 year ago
Thank you so much for the brilliant review, Marilyn! We're delighted to hear how pleased you are with our service and the new clock looks fantastic in its new home. We hope to see you shopping with us again in the future. Best wishes, Victoria
Posted 1 year ago
5
Sandra Ebdon-Jackson
Sandra Ebdon-Jackson
Verified Buyer
“Delighted with a bone china mug bought for my husband - he loved it too! Great quality, and wrapped with lovely high quality tissue paper. I was also very impressed by the protective packaging which held up against apparent complete lack of care by Royal Mail - see photo of bashed up box clearly labelled as fragile!”
iapetus 5 star review on 17th July 2022 iapetus 5 star review on 17th July 2022
Helpful Report
Posted 1 year ago
Thank you so much for this fantastic review of our products and packaging, Sandra! We're thrilled that the lovely mug you ordered arrived safe and sound (despite the tumble that poor box seems to have had in transit!) and we're so glad to hear your husband was also pleased with it. We hope to see you shopping with us again in the future. Best wishes, Victoria
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I have been buying gifts and jewelry from Iapetus since 2014. They always have the most beautiful products and the BEST customer service. My most recent purchase is a pendulum clock by Jim Stringer. It's divine and I'm keeping it for myself! XD”
iapetus 5 star review on 6th July 2022
Helpful Report
Posted 1 year ago
Thank you so much for the fantastic review! We're thrilled to hear how much you loved the beautiful clock, it looks brilliant in its new home. I hope that you (and the cats) enjoy it! Best wishes, Victoria
Posted 1 year ago
5
Lynne Horner
Lynne Horner
Verified Buyer
“Lovely clock. Packaged well and arrived quickly.”
iapetus 5 star review on 2nd July 2022
Helpful Report
Posted 1 year ago
Thank you for the wonderful review, Lynne! We're delighted to see that the clock arrived safe and sound in its new home. Best wishes, Victoria
Posted 1 year ago
5
Keith Lindsay-Cameron
Keith Lindsay-Cameron
Verified Buyer
“The cards by Jenny Ulyatt are exquisitely beautiful, the service was fast and sweet with a little extra touch. Many thanks, Victoria.”
iapetus 5 star review on 8th May 2022
Helpful Report
Posted 1 year ago
Thank you so much for the wonderful review, Keith! We're delighted to hear that you're happy with your lovely selection of cards and our service. Best wishes, Victoria
Posted 1 year ago
5
Fi Mehra
Fi Mehra
Verified Buyer
“Very happy with my purchase. , and quick deliver”
iapetus 5 star review on 18th April 2022
Helpful Report
Posted 2 years ago
Thanks so much for the fab review, Fi! We hope you enjoy those gorgeous candles and other goodies. Best wishes, Victoria
Posted 1 year ago
5
Alicja Zabielna
Alicja Zabielna
Verified Buyer
“Amazing shop! Lovely products and very quick delivery”
iapetus 5 star review on 7th April 2022 iapetus 5 star review on 7th April 2022
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Alicja! We're delighted to hear that you're pleased with our service. Best wishes, Victoria
Posted 2 years ago
5
Jill Denholm
Jill Denholm
Verified Buyer
“Purple Heart trinket bowl , absolutely gorgeous, so beautiful, lovely gift. Delighted with everything from service to quality of item.”
iapetus 5 star review on 14th January 2022
Helpful Report
Posted 2 years ago
Hello Jill, we're thrilled to hear how much you liked the heart trinket bowl. Thank you for such a brilliant review! Best wishes, Victoria
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Really enjoyed my visit , and will be back , Lovely staff , very helpful”
iapetus 5 star review on 14th November 2021
Helpful Report
Posted 2 years ago
5
Jeannie Brand
Jeannie Brand
Verified Buyer
“I recently purchased a wonderful bracelet for my daughter in law from Iapetus in Malvern. I chose the bracelet from their website and it was just as beautiful when it arrived as it looked on the website, which is not always the case when shopping online. It was despatched within minutes of paying and arrived the very next day. My daughter in law loved it. Great service, beautiful jewellery and great value…what’s not to love?”
iapetus 5 star review on 5th August 2021
Helpful Report
Posted 2 years ago
5
Clare Moat
Clare Moat
Verified Buyer
“Both of the below items I bought were presents for my Best Friend Alison who was celebrating her 60th Birthday on the 1st May. I loved the Emerald colour of the earrings and chose them for Alison as Emerald is the Birthstone for people born in May. As soon as I saw the Pig Pin I knew I had to get it for Alison. It's so cute especially with the flower in its' mouth. The items were well packed and arrived quickly. I received a text message stating when I would receive them which I found very helpful. I have ordered from Iapetus before and would definitely order from them again. There items are good quality and it's good to support the individual Crafters.”
iapetus 5 star review on 2nd May 2021 iapetus 5 star review on 2nd May 2021
Helpful Report
Posted 2 years ago
5
Ruth Clements
Ruth Clements
Verified Buyer
“Really lovely, bright and warm rug that adds that extra luxury to the room. Added bonus being reversible; if you fancy a change, flip it! Well done Iapetus x”
iapetus 5 star review on 21st April 2021
Helpful Report
Posted 3 years ago
5
Elizabeth Miles
Elizabeth Miles
Verified Buyer
“I bought three items for Mothering Sunday. They arrived on time, beautifully wrapped and safely and securely delivered. My mum was more than delighted. My new ‘go to’ place thank you so much.”
iapetus 5 star review on 15th March 2021 iapetus 5 star review on 15th March 2021
Helpful Report
Posted 3 years ago
5
Sue Webster
Sue Webster
Verified Buyer
“Such a lovely lampshade. Beautiful colours.”
iapetus 5 star review on 2nd March 2021
Helpful Report
Posted 3 years ago
5
Norma Ellis
Norma Ellis
Verified Buyer
“Good quality product. Excellent customer service and fast delivery”
iapetus 5 star review on 28th February 2021
Helpful Report
Posted 3 years ago
5
Margaret Burns
Margaret Burns
Verified Buyer
“Love the cards. I bought them after seeing my sons card from a friend.”
iapetus 5 star review on 22nd February 2021
Helpful Report
Posted 3 years ago
5
Helen Wilson
Helen Wilson
Verified Buyer
“A beautiful piece of glassware, unusual and unique in its design. Quickly dispatched and all at a very reasonable price.”
iapetus 5 star review on 23rd January 2021
Helpful Report
Posted 3 years ago
5
Caryl Evans
Caryl Evans
Verified Buyer
“Quick delivery & item was very well packaged. Love the item I ordered too - small hare raku ornament. Thank you”
iapetus 5 star review on 6th January 2021
Helpful Report
Posted 3 years ago
5
PENNY BRADNUM
PENNY BRADNUM
Verified Buyer
“I found iapetus accidentally, because it had in stock a particular Advent Calendar, which I had been trying to find. The website has a great range of beautiful products with prices to suit all. I ended up buying far more than I had intended to, and they arrived very quickly.”
iapetus 5 star review on 18th December 2020
Helpful Report
Posted 3 years ago
5
Kay Bedwell
Kay Bedwell
Verified Buyer
“I love my Shakespeare mugs from Iapetus and was amazed at how quickly my order was ready for collection. The website is easy to use and lovely to browse - although not as great as being in the shop itself! Thank you so much Iapetus for providing such great service in these challenging times. Big 👍 from me!”
iapetus 5 star review on 19th November 2020
Helpful Report
Posted 3 years ago
5
Suzanne Fowler
Suzanne Fowler
Verified Buyer
“Lovely, unique clock. A good eye catching piece. Love it :) Great communication from Iapetus Thank you”
iapetus 5 star review on 3rd January 2019
Helpful Report
Posted 5 years ago
5
Alison
Alison
Verified Reviewer
“Well I’ve just received the most beautiful handmade hedgehog and hollyhocks necklace from Iapetus and am thrilled, not only with the necklace but with the fantastic, warm and friendly and first class service from them/you! Thank you for keeping me informed along the way of its progress and the beautifully packaged item received today. I would buy from you again in a heartbeat! Xx”
iapetus 5 star review on 13th August 2018
Helpful Report
Posted 5 years ago
5
Mrs Fi Mehra
Mrs Fi Mehra
Verified Buyer
“My house smells beautiful , with all the lovley candles and room-sprays I got from Iapetus 😃”
iapetus 5 star review on 28th June 2018
Helpful Report
Posted 5 years ago
5
Lesley Jean Harwood-Yoneno
Lesley Jean Harwood-Yoneno
Verified Buyer
“The product I odered is beautiful and very well made and it was packed very well. Delivery was prompt.”
iapetus 5 star review on 26th April 2018
Helpful Report
Posted 5 years ago
5
Jackie Henderson
Jackie Henderson
Verified Buyer
“Iapetus safety sent me the most beautiful ceramic wall clock. The clock arrived quickly and was very well packaged. Their customer service was second to none and I would highly recommend them. Thank you! Jackie”
iapetus 5 star review on 19th April 2018
Helpful Report
Posted 6 years ago
5
Melanie Wilkinson
Melanie Wilkinson
Verified Reviewer
“Hi there, i would just like to say a big thank you for the super service i always receive from everyone at Iapetus. My Katie Stone bracelet is stunning and i would also like to say how fabulous everything is when you post things out to customers. Always a personal note and so wonderfully gift wrapped. I'll be back!!”
iapetus 5 star review on 10th February 2018
Helpful Report
Posted 6 years ago
5
Steve Brant
Steve Brant
Verified Buyer
“They went above and beyond to provide a service that is second to none”
iapetus 5 star review on 2nd August 2017
Helpful Report
Posted 6 years ago
5
Youlla Waite
Youlla Waite
Verified Buyer
“Thank you so much for my daughters ring abosolutely perfect .The ring is crafted to perfection and the packaging beautiful,loved the added touch of the mini eggs .My daughter is thrilled ,I can't thank you enough .”
iapetus 5 star review on 20th April 2017
Helpful Report
Posted 7 years ago
iapetus is rated 4.9 based on 2,727 reviews
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