“Do. It but from this company. They stole money from me. I returned 3 of 4 items bought per their policy and they incorrectly refunded me only partially stating they received only two. This was untrue and the response made no sense as the refund amount did not add up to any of the 2 items purchased.”
“poor quality no customer support
bought socks supposed to be lifetime warranty for 20€ each after 6 months they became unusable due to poor quality, see fotos
I contacted them no reply had to contact belgian customer protection federal service and wait for their reply, i think this company will not survive for long”
“Really disappointed with the customer service. My delivery was left outside my house. I found the box opened and the contents taken - never had a problem with Amazon or Hellofresh deliveries mind. So I contacted Icebreaker 3 times who have not got back to me. Heard nothing. I even raised a claim with Yodel their delivery company who claim they gave the parcel to a 25yr old guy with blonde hair - tall. Ha, I wonder if they just give deliveries to anyone, doesn't even matter if its the person they are supposed to deliver to. Icebreaker owe me £98 still waiting to hear from someone about my order......”
“Really disappointed with Icebreaker customer service. Have a dispute about my order which got left at my doorstep without my permission. The box was opened up, and the contents taken. My money is on Yodel the delivery company - they claim they gave it to a 25yr old blonde hair guy. Which sounds like ridiculous reponse - do they just give parcels to anyone? I've never had an issue with Amazon & Hello fresh leaving things at my door. Anyway, I've been in touch with icebreaker 3 attempts to contact them - and silence. They owe me £98. Wondering if I may ever see it or my delivery.”
