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Ideal World Reviews

1.6 Rating 346 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

1.6

Based on 346 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Ideal World 2 star review on 20th March 2021

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not believe what i heard Peter Simon said,selling the hand warmer, he said its good for pregnant women, put it between your legs!!,and good for that time of the month, put it on your stomach.We dont need to be told personal things like that.Find him quite smutty at times.”

Posted 4 months ago

“The old IW was good to watch, with varied, appealing items. I did buy quite a few bargains. Now it is drab, the items look like clearance/old stock at exorbitant prices. Very disappointing. Cannot watch this rubbish any more. I do feel sorry for the presenters.”

Posted 4 months ago

“Returned parcel to TJC tracked and delivered Ideal World/TJC have the same returns Dept shopping channels leave alone BIG NIO NO”

Posted 4 months ago

“The picture quality is poor at best and the sound is up and down as people talk, I have spoken to both Ideal World and Owners TJC customer services about it but nothings been done.”

Posted 4 months ago

“I do not like the new ideal world, its a load of rubbish”

Posted 4 months ago

“Was looking forward to the new Ideal World but what a disappointment, awful old fashioned cloths, the presenters spend to much time on one item till I am so bored listening to them I turn off not that I will be buying any of the fashion items, where are the old models , probably saw the fashion and decided to leave, very disappointing.”

Posted 4 months ago

“Hopeless. Oh dear the “new” Ideal World is beyond awful! I was a long time customer previously and bought many many items of fashion, electrical items etc. Now they sell boring old fashioned over-priced clothes with absolutely no style. The presenters ramble on & on & on for ages over ONE item be it a watch or a walking stick until boredom surely causes most viewers to switch off. I don’t even bother to tune in any more - it used to be a great shopping channel with interaction between the presenters and the models now it’s one model doing her best to rave over some truly awful expensive old fashioned item of clothing. There really is a limit on how many faux fur trimmed kimonos or watches or walking sticks a person needs!”

Posted 4 months ago

“Poor presenters who at times sound like market traders . Absolutely shocking studio filming . I’m sure a better quality could be achieved on a camera phone . Products look like the end of line and the studio sets look amateurish.”

Posted 5 months ago

“Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. Only thing is…I hadn’t received it, so who had opened my personal mail, to get the return label out…Then, I got another mail to say that my goods had gone missing in the post, so they were refunding me….Very strange. In between ordering the flosser, I also bought some mens aftershave…on the 26th of October. As of today…the 2nd November…it still hasn’t been despatched…I wouldn’t be surprised if it also went “missing”, and I get another refund. Not a patch on the old IW…in terms of products, which mostly appear to be cheap items, delivery….or communication. I doubt that I’ll be ordering anything else…Which is a shame.”

Posted 5 months ago

“I have been watching the new revamped show and I can honestly say it is terrible. The presenters, the products the picture quality. I can't see how they sell anything.”

Posted 5 months ago

“Waited 12 days for mirror dash cam sill not received it customer service engaged if I can't get though I will take it further quick enough to take orders and your MONEY the ones who take the orders can't put you through to customer service never buy anything of this mob again”

Posted 6 months ago

“I am so angry with this company. Since they went bust regular flexi payments have been going out of my account so I thought everything was ok. To my amazement I have received a letter from a Debt Recovery company claiming I owe Ideal World £41.40. This letter arrived on Saturday but I will be on the phone first thing Monday to try and sort out what is happening. I am never late with paymenys to anybody so am very annoyed. Will never buy anything From Ideal World again”

Posted 6 months ago

“My review is a positive one as I always manage to sort out any problems with my orders received prompt refunds and updates when orders are late arriving. Sorry to learn of the demise of the channel and hope it will eventually return 😃”

Posted 8 months ago

“Purchased sunglasses they arrived very poor quality £62.00 so I returned them via asda to you this was a week before they went into administration, they must have known they in were difficulties but carried on selling goods regardless,so I don't expect I'll see my refund. It's time something was done about companies still trading when they are in dire straits disgusting.”

Posted 8 months ago

“Returned a £100 item the same day they went into administration. No warning, nothing. Absolutely disgusting selling to customers when they must have known this was going to happen.”

Posted 8 months ago

“Disgusted they have taken £600 for garden furniture which I have not received they must have known they where going into administration when they where still selling to customers”

Posted 8 months ago

“Ordered on Sunday shut down on Monday so now I'm 179 out of pocket with no response no product no correspondence from this company what about my money you have taken and given me no explanation. Just take a customers money and run discusting service”

Posted 9 months ago

“Just shutting down without no respect to the customers and with out those they would be shut down for good”

Posted 9 months ago

“they dont adhere to delivery instructions just cancelled order”

Posted 10 months ago

“order blue magic been 8 day decided to ask how long got nasty person saying could take up 2 another 2 weeks or more joke was on chat for 40 minute to get told that what a joke will never ever order off them again .Fast to take your money”

Posted 1 year ago

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Ideal World is rated 1.6 based on 346 reviews