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Ideal World Reviews

1.6 Rating 346 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

1.6

Based on 346 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Ideal World 2 star review on 20th March 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What disappointment, I used to buy regularly from IW, but I wouldn't buy a thing now. Where to begin with how bad it is? The whole set up is rubbish, obviously, they have proe who have nl idea what they're doing. They are constantly advertising other things. I waited 10 minutes to see what they were going to say of the product on screen, but they were flashing other things all that time, I turned it off, won't be watching it again until it's sold to someone who can run a shopping channel properly, if they don't do that soon, they'll be off the screen again very soon!!!”

Posted 4 months ago

“Sorry but ideal world is terrible where are all the original presenters very poor choice of products just not worth looking at anymore”

Posted 4 months ago

“They sell things that are not in stock had to wait ages for my purchase and they don’t let you know unless you ask the presenters are worse than car salesman never again”

Posted 4 months ago

“I can't believe how Ideal World has gone down hill so much since returning the programmes are so boring with a whole show been taken up with just one item. The new presenters are less than experienced and struggle to know how to present the one item... the clothes are horrendous and so old fashioned compared to the clothes on the old Ideal World.... the Monday, Wednesday and Friday fashion programmes were worth watching but now the fashion is only fit for the bin..... I now tune in to the other shopping channels and enjoy the good quality clothes that are shown.. I will continue watching these channels as I can't stand the boring channel that Ideal World has become... SHAMEFUL!!”

Posted 4 months ago

“Was glad when it came back on but disappointed to c most of the old presenters not on there The fashion used to b great seeing real people wearing them rather than on a rail and not appealing to buy Please bring back the old show . Old presenters and better presentation of items Looking at reviews I think everyone would agree Sorry shows are not very good And some new presenters struggling to look professional and dragging out items running out of things to say Sorry”

Posted 4 months ago

“I thought I would give them a second chance. Surely they can’t sell stock they don’t have yet again ! How wrong was I. A sales pitch urging people not to miss out. As an early buyer I bought something they clearly hadn’t secured stock off. The business model is to secure your money and then stall on responding to emails in the hope they will get more stock eventually. I think this is a Trading Standards issue, but be warned and don’t be fooled by their desperation to secure your money. Customer Support will copy and paste text into an email. Zero support !!”

Posted 4 months ago

“Could not believe what i heard Peter Simon said,selling the hand warmer, he said its good for pregnant women, put it between your legs!!,and good for that time of the month, put it on your stomach.We dont need to be told personal things like that.Find him quite smutty at times.”

Posted 4 months ago

“The old IW was good to watch, with varied, appealing items. I did buy quite a few bargains. Now it is drab, the items look like clearance/old stock at exorbitant prices. Very disappointing. Cannot watch this rubbish any more. I do feel sorry for the presenters.”

Posted 4 months ago

“Returned parcel to TJC tracked and delivered Ideal World/TJC have the same returns Dept shopping channels leave alone BIG NIO NO”

Posted 4 months ago

“The picture quality is poor at best and the sound is up and down as people talk, I have spoken to both Ideal World and Owners TJC customer services about it but nothings been done.”

Posted 4 months ago

“I do not like the new ideal world, its a load of rubbish”

Posted 4 months ago

“Was looking forward to the new Ideal World but what a disappointment, awful old fashioned cloths, the presenters spend to much time on one item till I am so bored listening to them I turn off not that I will be buying any of the fashion items, where are the old models , probably saw the fashion and decided to leave, very disappointing.”

Posted 4 months ago

“Hopeless. Oh dear the “new” Ideal World is beyond awful! I was a long time customer previously and bought many many items of fashion, electrical items etc. Now they sell boring old fashioned over-priced clothes with absolutely no style. The presenters ramble on & on & on for ages over ONE item be it a watch or a walking stick until boredom surely causes most viewers to switch off. I don’t even bother to tune in any more - it used to be a great shopping channel with interaction between the presenters and the models now it’s one model doing her best to rave over some truly awful expensive old fashioned item of clothing. There really is a limit on how many faux fur trimmed kimonos or watches or walking sticks a person needs!”

Posted 4 months ago

“Poor presenters who at times sound like market traders . Absolutely shocking studio filming . I’m sure a better quality could be achieved on a camera phone . Products look like the end of line and the studio sets look amateurish.”

Posted 5 months ago

“Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. Only thing is…I hadn’t received it, so who had opened my personal mail, to get the return label out…Then, I got another mail to say that my goods had gone missing in the post, so they were refunding me….Very strange. In between ordering the flosser, I also bought some mens aftershave…on the 26th of October. As of today…the 2nd November…it still hasn’t been despatched…I wouldn’t be surprised if it also went “missing”, and I get another refund. Not a patch on the old IW…in terms of products, which mostly appear to be cheap items, delivery….or communication. I doubt that I’ll be ordering anything else…Which is a shame.”

Posted 5 months ago

“I have been watching the new revamped show and I can honestly say it is terrible. The presenters, the products the picture quality. I can't see how they sell anything.”

Posted 5 months ago

“Waited 12 days for mirror dash cam sill not received it customer service engaged if I can't get though I will take it further quick enough to take orders and your MONEY the ones who take the orders can't put you through to customer service never buy anything of this mob again”

Posted 6 months ago

“I am so angry with this company. Since they went bust regular flexi payments have been going out of my account so I thought everything was ok. To my amazement I have received a letter from a Debt Recovery company claiming I owe Ideal World £41.40. This letter arrived on Saturday but I will be on the phone first thing Monday to try and sort out what is happening. I am never late with paymenys to anybody so am very annoyed. Will never buy anything From Ideal World again”

Posted 6 months ago

“My review is a positive one as I always manage to sort out any problems with my orders received prompt refunds and updates when orders are late arriving. Sorry to learn of the demise of the channel and hope it will eventually return 😃”

Posted 8 months ago

“Purchased sunglasses they arrived very poor quality £62.00 so I returned them via asda to you this was a week before they went into administration, they must have known they in were difficulties but carried on selling goods regardless,so I don't expect I'll see my refund. It's time something was done about companies still trading when they are in dire straits disgusting.”

Posted 8 months ago

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Ideal World is rated 1.6 based on 346 reviews