Ideal World Reviews

1.6 Rating 339 Reviews
12 %
of reviewers recommend Ideal World
1.6
Based on 339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Ideal World 1 star review on 20th August 2021
Disgruntled Customer
Ideal World 1 star review on 20th August 2021
Disgruntled Customer
Ideal World 1 star review on 20th August 2021
Disgruntled Customer
Ideal World 1 star review on 20th August 2021
Disgruntled Customer
Ideal World 1 star review on 20th August 2021
Disgruntled Customer
Ideal World 2 star review on 20th March 2021
Andy George
Ideal World 2 star review on 20th March 2021
Andy George
4
Anonymous
Anonymous  // 01/01/2019
Purchased a heated throw , it stopped working after a very short time ( so well into guarantee)Phoned customer service to be told they are the new Ideal World so they won't honour the guarantee. However they have the orginal presenters ! How ever convenient . Will never use them again. The actual tv programme is unwatchable anyway , shocking graphics and poor stock anyway. Avoid , avoid , avoid .
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Posted 4 days ago
I used to shop alot on ideal world bought loads of household and fashion. Since tjc took over. The fashion is outdated and some is expensive for what it is. I don't shop there anymore
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Posted 1 week ago
What a complete waste of airtime this channel is. Rubbish products, rubbish sound, rubbish picture. I think P.S M.M plus the other presenters must think the general public are so thick they believe every product is the most ideal thing we need...and shouting out random names of supposed shoppers is ridiculous. For P.S and M.M experienced presenters they are awful. p.s can only say right, ok, not only, go get, check out basket, flexis. And m.m is just full of c..p Please please go away. We channel hop and watch for a laugh can't believe what they say.
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Posted 1 week ago
Fell for a lovely travel bag , took a while to get it , on opening , the bags “designer “ name was stuck upside down on the front of the bag , having to send it back , don’t think lll bother again , I’ll just channel flick past !
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Posted 2 weeks ago
very poor picture quality and product range is very poor feel sorry for the presenters under pressure to sell like all the line are so busy that what the old idealworld.tv said and they went bust
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Posted 3 weeks ago
Oh dear. It’s so obvious that Ideal World are trying to win back customers from its previous time on tv but it seems the TJC model is dominant and it just won’t work. The products are a bit tatty, the graphics are bad and it’s all a but cheap and nasty now. I have to admit that I fell for the hype a few weeks back and bought a pair of trainers. They arrived…both of them were for the right foot and one of them had very obviously been worn. Honestly my husband and I just laughed and said never again. The plus is that the refund went through smoothly and return postage was paid. I’d avoid but if you want to take a chance I hope it works out.
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Posted 3 weeks ago
Bought a Duxot men's watch which stopped working after a year. When I contacted them about the issue I was informed that the department went into administration which was over 2 years ago. In other words in it was my bad luck.
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Posted 3 weeks ago
Its absolutely dreadful £1 shop rubbish. Feel sorry for presenters trying to sell it and even the channel pocture is faded and cheap.
Helpful Report
Posted 1 month ago
The original Ideal world was good with decent treatment for customer and honesty when products were faulty. I was sad when it disappeared and glad when it came back. Today, after a call about a faulty product, I won't be shopping there again! The agent was rude, couldn't care less and left me feeling like he thought I was trying a scam. I spent thousands with them over the years, but today, they have had my last penny. I am very disappointed, both with the smart watch that I really wanted and with IDW. In fact, especially with IDW. I thought better of them. But I won't stay where my custom isn't valued and I'm not respected.
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Posted 1 month ago
Awful shopping channel. Load of overpriced tatt 😞
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Posted 1 month ago
can't watch TV for long as picture and sound quality is so bad..used to like watching not so much now.
Helpful Report
Posted 1 month ago
These presenters are embarrassing themselves by being involved with poor quality overpriced rubbish. Most of the items are unbranded replica poor quality.
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Posted 1 month ago
I loved the old ideal world but don't like the new one . I have bought quite a lot from tjc but only on line . I think it was so much better before like qvc but not anymore .I was for years in the 1960s a store demonstrator and I also worked at the ideal home and other exhibitions and its just like the speal we used to sell products. It's lost its heart .
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Posted 1 month ago
Awful channel now picture quality sound quality makes it hard to watch. I think it needs a complete revamp shame cos I liked the original channel.
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Posted 1 month ago
The old ideal world was good. Bought lots from it. But since TJC took over it’s rubbish. I’m sure the old ideal world presenters must hate going u to work now. Even the picture quality of the channel is rubbish
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Posted 1 month ago
Cheap tacky products over priced item can find cheaper in ebay or amazon, B & M shop even poundland seems presenters always have or need one during their selling point and con people into buying tacky products I wonder what the presenters think when going into work and see what tack they must sell to viewers
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Posted 1 month ago
Rather go to poundland than shop on ideal world load of tat on there
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Posted 1 month ago
The old Ideal world presenters have learnt nothing from the past.. How can they woffle on for 45 minutes about some product that has been on a dozen times before as though it was the best invention ever.. And they always find a comparison elsewhere for double the price where customers can find a comparison for half the price on line. P.S and M.M are the worst culprits who will say anything to encourage people to buy rubbish products.. I don't suppose the company cares as long as the rubbish is shifted.
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Posted 1 month ago
I used to enjoy shopping on ideal World, now it's utter rubbish, please bring back the old ideal world, or get rid of this embarrassing tv .
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Posted 1 month ago
Such a shame. Loved the old Ideal World. Great presenters, great products, excellent customer service and really good value for money. Just a load of over priced tat now. Awful ! 😞
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Posted 2 months ago
Ideal World is rated 1.6 based on 339 reviews