Ideal World Reviews

Name: Ideal World
Rating: 1.55

1.6 Rating 346 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

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Metrics

1.6

Based on 346 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Andy George

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like ideal world. I really like the presenters and some of the stuff they get is really good. I’ve bought some really nice things. I don’t normally buy from shopping channels and I don’t like the others”

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Posted 1 week ago

“Ordered Bench ladies t shirts , absolutely awful , size 12 is more like a man's 40 chest , size 10 not much better with 1 of my size 10 fitting my partner , terrible fabric , waste of money”

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Posted 11 months ago

“I ordered kasara 2. Trousers and 2 dress instead I got 4 trousers and I phoned them but cost of a call is expensive but unlike another shopping channel there is free returns to Asda making that great so good on you ideal world better now then past tense but I have to say there are comments on here that says don’t buy anything and all I say is I have since it started and the quality is great and sizes are to with genuine intentions from yourselves and it breaks my heart to send back 2 wrong items that was rectified by a lovely gentleman called Lenard as a replacement for wrong goods sent .. so Lenard I returned today to Asda no iDef132790848 today as unwell 2 days ago .. but I will re order later on … Thankyou and how you have progressed with cheaper and good quality clothing then years ago”

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Posted 1 year ago

“Have purchased a few items and had no trouble just returned a £380 watch an had a refund 5 working days later.”

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Posted 2 years ago

“Bought the Emillia fleece lined leggings. Very happy great fit, fast delivery”

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Posted 3 years ago

“I had a great service with Ideal World. Unfortunately my purchase went back, however I had an email confirming my refund within a few days, no problem whatsoever!”

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Posted 3 years ago

“Just had a elife patriot electric bike excellent service bike is brilliant it was well packed every thing they said about the bike on ideal world was true to their word very happy customer GARETH”

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Posted 3 years ago

“Just ordered the portable BBQ have ordered this for my campervan think it will be ideal that is when we are let out of quarantine, but until then will practice in the garden Will review again when I’ve used it,”

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Posted 4 years ago

“I missed a payment due to my debit card being stolen and cancelled and the bank sending me a new one. They could have emailed me but send me a second letter, first one I never got, telling me they have referred it to an outside collections agent all for 37 pounds... Horrible people and I have been a loyal customer for over 12 years too... Thanks ideal world, not.”

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Posted 4 years ago

“Very good service and a fantastic price. Quick delivery.”

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Posted 4 years ago

“Very good customer service”

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Posted 4 years ago

“Twin compost ! Great value for money ! Twice I brought this Big thanks!”

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Posted 4 years ago

“Brilliant had fabulous products”

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Posted 4 years ago

“Hi,I just love the materials in the Fashion they use,it washes well,does not crease and looks always bright and new. I am disabled and find the material ideal for me, I always look smart and and my Carers do not have to bother to use an Iron...Thank Y IDEALWORLD....LOVE ALL THE PRESENTERS,they are such lovely people, they make my day enjoyable.”