“I think they are cheaters.
I had ordered boots on septemper of 2022.
After of 10 emails,they sent an email for one month delay.
No boots...no contact..no refund March 2023!!!!”
“Complete scam! Ordered 3 pair 1.5 YEARS ago. After waiting over 6 months, I demanded my money back...over and over and over again. Excuse was their payment system was down...for months and months and months. I will never see the $ or shoes! $650.00!!!!!!!!!!”
“I ordered shoes for €220 on 16/10/2021, until today I have not received either the order or the money back - I have dealt with customer support several times. Definitely don't order here! I really do not recommend!”
“I ordered shoes in April, today is January, so far nothing. They barely reply. I have bought shoes the second time so they should treat me as a loyal customer but not.
The worse thing that they send me this commercial every day, called "Are you ready for autumn? or "for spring".. so they advertise and advertise. Incredible.”
“I've been fighting with them since May 2021 on refund for my shoes. Advice to everyone, do not wait too long to start a dispute with the credit company. I've waited for too long and I no longer can dispute the purchase to receive the refund. Inch2 does not refund. I have a chain of 30 emails with them saying they will refund me but they never do. It's the same talk over and over again. DO NOT ORDER FROM THEM.”
“Never have I experienced such an unprofessional + unpleasent experience shopping online especially in this price range.
I ordered two pair of shoes on INCH2 website at April 2022 (where they are still !! available to purchase). I was not informed at any point that the shoes could not be delivered, but INCH2 REFUSES REFUND. I was asking over and over when I would receive the shoes then (because there was no option to cancel my order) and customer service guaranteed me I would receive it within 3 months due to manufacturing problems - 7 MONTHS later (November 2022) now and I still have not received ANYTHING and customer service is not responding.
On top, if there was ever any problem in the past with an order, I was always able to cancel - but INCH2 company refuses any refund options.
P.S. Fun Fact: After months of chasing customer service, 5 months later, they asked me seriously if I could not come to Riga (I live in Germany) to pick up the shoes myself.”
“I bought sandals 8th June 2022,and untill today no sandals and no refund! Trying to mail and mail constantly but no solid reply, always excuses about covid and some fraud! I wasn't aware so many people are cross over, but how to approach this? To whom to write?
Thank you”
“I placed the order 8 days ago - payment of 265EUR. No answer since - no money, no sandals. These are thieves stealing professionally. I am going to contact international authorities to protect the other customers and try to make Inch2 to close the eshop.”
“INFORMATION ON THE INSOLVENCY OF THE SELLER SIA "ANIMO FORTI" (TRADEMARK INCH2)
The European Consumer Center in Latvia informed that on 30/03/2022 the company SIA "Animo forti" (reg. no. 40103824574), also known as Inch2, was declared insolvent. All creditors of the company are invited to submit their creditor claims to the appointed bankruptcy administrator.
The bankruptcy administrator's contact details are as follows:
Name, surname: Georgij Orlov
email mail: georg.orlov@inbox.lv
Phone number: +371 26599824
Address: Rīgas iela 16, Rēzekne, LV-4601, Latvia
A creditor's claim (a request signed by the user to the bankruptcy administrator) can be submitted in writing in a free form, but the following information must be specified:
1) justification of the claim;
2) type of claim;
3) the amount of the claim, indicating the amount of the main claim and the amount of additional claims (interest, late fees, fines, etc.);
4) time of occurrence of the claim;
5) whether the creditor is recognized as an interested person (in the sense of Article 72 of the Insolvency Law of Latvia https://likumi.lv/ta/en/en/id/214590-insolvency-law);
6) contact information, including email address;
7) bank account number.
Foreign users can submit credit claims in English and send them to the bankruptcy administrator's e-mail address. by mail: georg.orlov@inbox.lv
With the credit claim, the consumer must also attach all available evidence supporting the claim, including order confirmation and payment document (as well as correspondence with the seller, if available).”
“I wait durant 10 months : every month I ve been Told I Will receive my shoes. During may, I cancelled my order. I dont refund my money Back. Scandalous”
“In May 2021 I purchased the Sandals and today it's July 2022 and no sandals.
During the year, when I asked how long to wait, they answered that you had to wait a little more, they always referred to covid (how long was not specified). For the whole year, they did not write first to report a delay.
After a year of waiting, I requested a refund, for which I was offered a discount if I waited longer. Seriously? I would have expected to be given a discount anyway and even earlier as an apology.
They approved the refund and said to wait 10-14 days, 20 days passed and nothing arrived, I wrote, they said that their system approved the refund, but not paid yet. They said they would try to speed up the process.
After 7 days I wrote again to find out the status of the return, answer was that the payment system was broken, wait.
Not only that, I am SPAMMED with emails almost daily from them with marketing emails with sales, etc. I don’t understand how you can make discounts and take orders if they can’t cope.”
“After 7 months still nothing - order placed 29.12.2021 - after countless emails and waiting for refund I lost 280EUR . Dont ever purchase anythign!!!! SCAM - going like this for YEARS!!!”
“After 8 months still nothing. SCAMMERS Keeps giving me excuses that my order will be sent in a few weeks - no regular updates sent to me - I have to continually email them. They say the boots are hand-made to order but 8 months is ridiculously long, even for pandemic supply issues. No compensation, no refund, nothing, just more excuses. Not only that, I am SPAMMED with emails almost daily from them with marketing emails with sales, etc. Ugh - don't order from them!”
“Lamentable pitoyable
J’ai commandé des chaussures au mois de novembre et chaque mois le délais Sallonge
J’ai demandé un remboursement au mois d’avril et j’attends toujours c’est vraiment dégueulasse”
“Absolute scam! After waiting 4 months for my shoes they informed me that due to manufacturing issues they can’t get me the shoes. We agreed on refund instead and for more than two months now they have “issues with their payment system” - so no shoes, no money!”
