Incredible Rugs and Decor Reviews

4.72 Rating 2,740 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

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1514 S. Main St.

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I love their rugs. Customer service is outstanding and have helped with our shipping issues that resulted in reshipment of another beautiful rug which the first was received damaged by the manufacturer, NOT Incredible Rugs!! Matt has helped out tremendously!!
Posted 1 month ago
Posted 1 month ago
Lots of choices in colors and sizes and great prices!
Posted 1 month ago
Very happy with rug, looks beautiful in our dining room. Good service throughout purchasing process. Would use Incredible Rugs again.
Posted 1 month ago
Love my Southwest Rizzy carpet. It is thicker and plush. Better than I expected. Fast delivery.
Posted 1 month ago
Prompt response to communication and rug is beautiful.
Posted 1 month ago
Incredible customer service.
Posted 1 month ago
They screwed up the address & the order which required two additional phone calls and then sent the rug without the padding. Useless to receive one without the other. Now we’re moving in without our carpets down in advance.
Posted 1 month ago
The best place to buy Rugs! I was very impressed with the customer service and the product. These are killer deals.
Posted 1 month ago
Really glad I found this website. Just bought a beautiful wool rug at a great price. They’ve been in business a long time. I like that they’re are BBB accredited. Can’t wait to see my new rug!
Posted 1 month ago
Easy to navigate, great selection and prices
Posted 1 month ago
I found the exact size area rug I needed which was very hard to find on other rug sites. Easy to order and quick follow up. So many choices and comparable pricing.
Posted 1 month ago
Incredible Rugs and Decor has been great. Ordered my new rugs and they shipped the next day. Prices were excellent, better than anywhere else and believe me I did look!! Very happy so far, rugs are supposed to come on Saturday!!! Thank you!!
Posted 1 month ago
Ordering was professional and easy ..Ask again about service after I receive item
Posted 1 month ago
Great Experience! Good communication throughout the process.
Posted 1 month ago
Helpful, proactive, genuinely wanted to help. They resolved the issue immediately. High praise, you don’t often receive such excellent service these days
Posted 1 month ago
There are a multitude of runs in various sizes, colors, textures, etc. to Choose from. This is my second purchase from them and the shipping and customer service response time on where your shipment is has been terrific. Pricing is super competitive and if you sign up for email you even get a small discount to use on your order!
Posted 1 month ago
Excellent price, excellent shipping speed. Easy to use website.
Posted 1 month ago
I had no issues with the site.but the rugs didn't go with my decor once I laid them out.
Posted 1 month ago
I was so happy to find the perfect area rug at Incredible Rugs and Decor. Their customer service is outstanding. I received a text every step of the way... from the moment I placed my order to the day of delivery. If I ever need to purchase another area rug, this is the place I'll buy from. I will recommend Incredible Rugs and Decor every chance I get.
Posted 1 month ago
Incredible Rugs and Decor is rated 4.72 based on 2,740 reviews