Incredible Rugs and Decor Reviews

4.73 Rating 2,439 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.

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This has been the best experience ordering online EVER!!! I love this company! You can see a sample of the rug in your room before you order, free shipping, and FAST delivery turnaround!! Great quality too!!!
Posted 1 year ago
When I inquired about getting a pad different than the free one, I was told I could order one for 25% off but when I went online to place my order this option was not presented to me. I would like to order a different pad. Is ther a way I can get the discount code for the upgrade. My order has already shipped.
Otherwise I would rate my experience a 5. Thank you.
Posted 4 hours ago
Ordered a couple samples to refine color choices. Great response and customer service.
Posted 5 hours ago
great rug, great price
Posted 6 hours ago
I found the website easy to use. My rug came in a timely manner. The colors are brighter than the website, and the blue is more gray, but I am totally satisfied. I am now waiting on the free rug pad.
Posted 7 hours ago
Really attentive customer service.
Posted 19 hours ago
Wonderful service great shipping timeline and the product was amazing. I am very happy I found Incredible Rugs.
Posted 1 day ago
Excellent Customer Service and extremely responsive via email or phone. Very competitive pricing, free shipping and no taxes, Also received free pad for 6x8 feet area rug. Very happy and will buy again.
Posted 1 day ago
poor
Posted 1 day ago
The person that helped was terrific. The purchase went seemlessly and he was very pleasant to work with. The product price was much less than the same item I viewed in the store. It has shipped sooner than I expected. Tracking it now.
Posted 1 day ago
The rugs arrived exactly as pictured.
In fact we ordered 1 more.
Posted 2 days ago
Speedy delivery
Wrapped good
Thank you!
Posted 2 days ago
was easy to find what I was looking for and navigation through the site was easy and intuitive. Great selection. Site functioned quickly. Good price.
Posted 2 days ago
This rug is incredible very thick, high quality, well made cotton backing! Absolutely love the rug but not the color! The beige is very pinkish, which unfortunately did not go with the yellow sofa therefore had to return it for another color
Posted 2 days ago
I cannot rave enough about Incredible Rugs. The rug is gorgeous, and the process was flawless. Thank you so much!
Posted 2 days ago
Ordering from this company was straight forward. I have not yet received my rug but look forward to having it in my room.
Posted 3 days ago
Easy ordering. Good sale price.
Posted 4 days ago
The company has been extremely responsive to me when I had a question. The website is easy to navigate and delivery is expected today three days after order despite heavy snow storms in their location. Thank you for your professionalism.
Posted 4 days ago
I am so impressed with this company. They have good products, great prices and great service. I have received e-mails along the way with the status of the order. Awesome experience.
Posted 5 days ago
Steve sent me additional photos other than those shown on the site which helped me to decide whether the rug was right for my house. The photos show the rug in a completely different light, so I didn’t pay a fortune to send back a big rug that wouldn’t have been right for my house . No sample available. Superb, honest assistance.
Posted 5 days ago
Great selection, great prices, and very responsive. I was hesitant to order a rug online, but the prices won me over. The customer service is excellent!
Posted 5 days ago
Incredible Rugs and Decor is rated 4.73 based on 2,439 reviews