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Incredible Rugs and Decor Reviews

4.7 Rating 3,893 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 3,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024
Judith
Incredible Rugs and Decor 5 star review on 6th April 2024
Albert
Incredible Rugs and Decor 5 star review on 5th April 2024
Anonymous
Incredible Rugs and Decor 5 star review on 21st March 2024
"PCH3"
Incredible Rugs and Decor 5 star review on 11th March 2024
Anonymous
Incredible Rugs and Decor 5 star review on 23rd February 2024
"Renee S
Incredible Rugs and Decor 5 star review on 19th February 2024
Patricia
125
Anonymous
Anonymous  // 01/01/2019
5
Judith
Judith
Verified Buyer
“For a first time experience, I was very pleased with the outcome. I received 3 beautiful rugs (2 rather quickly, 3rd after having to choose a different one due to error with discontinued item). And they look fabulous in my home.”
Incredible Rugs and Decor 5 star review on 8th April 2024
Helpful Report
Posted 2 weeks ago
5
Albert
Albert
Verified Buyer
“I love this site; they make it super easy to visualize the rug in your room, they have a huge selection, and the products I've recieved are top notch. Their standard shipping is quick; I had my rug in a few days. Combined with their frequent sales, what else do you need? There is one small downside - samples. The samples take a while to arrive. (Like weeks.) Photo tools to image the rug are great, but I want to see the actual product in the actual lighting in a space. It makes it hard to make a decision to purchase.”
Incredible Rugs and Decor 5 star review on 6th April 2024
Helpful Report
Posted 2 weeks ago
5
Verified Buyer
Anonymous
Verified Buyer
“The delivery was quick, and we love the rug!”
Incredible Rugs and Decor 5 star review on 5th April 2024
Helpful Report
Posted 2 weeks ago
5
Verified Buyer
Anonymous
Verified Buyer
“Love it. Looks just like the photo on line”
Incredible Rugs and Decor 5 star review on 11th March 2024
Helpful Report
Posted 1 month ago
5
Patricia
Patricia
Verified Buyer
“I love my rug! It is perfect and customer service is excellent.”
Incredible Rugs and Decor 5 star review on 19th February 2024
Helpful Report
Posted 2 months ago
5
Joyce T
Joyce T
Verified Reviewer
“Truly Incredible! I looked around for a while to find peach and green rugs. Incredible rugs were the only ones who had this hard to find color combination. Rugs look exactly as pictured. Colors were true to advertised items, Delivery was quick, Rusty was very supportive and helpful, good prices and free pads! Feel very lucky to have found this company.”
Incredible Rugs and Decor 5 star review on 7th August 2022
Helpful Report
Posted 1 year ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Very pleased with the customer service in particular. Everything is delayed these days and their department was very responsive, honest, and helpful throughout the process! Love love love our rug!”
Incredible Rugs and Decor 5 star review on 12th February 2022
Helpful Report
Posted 2 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“I am very happy with my carpet. Service was great too.”
Incredible Rugs and Decor 5 star review on 27th January 2022
Helpful Report
Posted 2 years ago
5
Neena
Neena
Verified Reviewer
“Quick service! Price is on point and the lowest anywhere! Easy returns.”
Incredible Rugs and Decor 5 star review on 20th January 2022
Helpful Report
Posted 2 years ago
5
Teresa T
Teresa T
Verified Buyer
“I am amazed at the beauty, the vibrant colors, the good price, the speed of delivery, the careful packaging!!! The whole experience including the choices of design, size, the ease of ordering, the entire process was clean and clear from start to finish!!! I will definitely order again. Full thanks go to the workers who are producing these works of art. I sincerely hope that they are fully appreciated by the bosses and manufacturing company!!”
Incredible Rugs and Decor 5 star review on 14th December 2021
Helpful Report
Posted 2 years ago
5
Barry S
Barry S
Verified Buyer
“Fantastic! Super selection, great prices, fast shipping! Wonderful experience!”
Incredible Rugs and Decor 5 star review on 21st November 2021
Helpful Report
Posted 2 years ago
5
Susan P
Susan P
Verified Buyer
“They were very helpful. They called to say they noticed I was in driving range of their showroom if I would like to see the rug in person. I did! I am always very nervous about ordering online and several photos of this rug from other companies looked significantly different, greenish rather than gray, creams and golden beiges. Seeing the rug and feeling it’s incredible softness gave me confidence I had found “the one”! I also received a free pad and no shipping charges. They offered to wrap it up and take it with me, which was wonderful for me, as if it had shipped, I might have missed delivery due to being out of town. I am soooo happy with my rug from IR&D!”
Incredible Rugs and Decor 5 star review on 9th September 2021
Helpful Report
Posted 2 years ago
5
Jan
Jan
Verified Reviewer
“Robert Dilene Matt - the rug is more spectacular than expected - I love it - and you all are the best! Thank you”
Incredible Rugs and Decor 5 star review on 31st August 2021
Helpful Report
Posted 2 years ago
5
Sandra T
Sandra T
Verified Buyer
“Website was easy to use and had all of the relevant info I needed to make an informed decisioin to buy: rug size, pile height, weight, etc. Paid extra for delivery care, but found that FedExp did not recognize any care (had wrong delivery date, left half in yard and on porch, and didn't even ring the doorbell--thank goodness for door cameras)! But the Customer Support (Noah) has been very knowledgeable and empathetic, simply caring for me as the customer and my concerns. Beautiful work and craftsmanship, and would certainly buy from them again!”
Incredible Rugs and Decor 5 star review on 19th August 2021
Helpful Report
Posted 2 years ago
5
Janet T
Janet T
Verified Buyer
“Love it! The quality, the color, everything!”
Incredible Rugs and Decor 5 star review on 17th August 2021
Helpful Report
Posted 2 years ago
5
Maggie
Maggie
Verified Reviewer
“This is a gorgeous rug and the online pic doesn’t make justice to it. First of all it doesn’t shed AT ALL! The colors don’t blend in and the design is very beautiful.”
Incredible Rugs and Decor 5 star review on 16th August 2021
Helpful Report
Posted 2 years ago
5
PKR
PKR
Verified Reviewer
“It is a leap of faith when placing an order from a photo sampling; however, the Karastan Spice Market Saigon rugs proved to be much more than I anticipated. They are gorgeous, I am very pleased with the product and your service. PKR - Virginia Beach, VA”
Incredible Rugs and Decor 5 star review on 10th August 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“This rug is beautiful, I was concerned buying it online, I don’t usually shop online. The rug is gorgeous in my living room. Nicer than I expected.”
Incredible Rugs and Decor 5 star review on 27th July 2021
Helpful Report
Posted 2 years ago
5
Marge R
Marge R
Verified Buyer
“Wonderful people to deal with and my Karastan carpet more gorgeous and plush (heavenly to walk on) than I expected!”
Incredible Rugs and Decor 5 star review on 22nd June 2021
Helpful Report
Posted 2 years ago
5
Gail V
Gail V
Verified Reviewer
“I love this rug so much that I bought it twice, a few years apart... different sizes for different rooms. The design fits my style perfectly and the quality is excellent. The transaction was easy, communication great and delivery was speedy. Thank you!”
Incredible Rugs and Decor 5 star review on 14th May 2021
Helpful Report
Posted 2 years ago
5
Marcy S
Marcy S
Unverified Reviewer
“I cannot rave enough about Incredible Rugs. The rug is gorgeous, and the process was flawless. Thank you so much!”
Incredible Rugs and Decor 5 star review on 2nd March 2021
Helpful Report
Posted 3 years ago
5
Patty S
Patty S
Unverified Reviewer
“Could not be happier with our rug purchases 😍😍😍 Perfect”
Incredible Rugs and Decor 5 star review on 28th February 2021
Helpful Report
Posted 3 years ago
5
Miriam
Miriam
Unverified Reviewer
“I am very happy with the rugs! They are beautiful. They arrived on time and perfectly in tact. I wanted a lighter muted look to go with a bright colored rug which we have. I was also very impressed with the pads which were included. The rugs do not move at all, even when vacuuming.”
Incredible Rugs and Decor 5 star review on 13th February 2021
Helpful Report
Posted 3 years ago
5
Cheryl M
Cheryl M
Verified Buyer
“👍‼️❣️‼️‼️‼️‼️‼️‼️‼️‼️‼️”
Incredible Rugs and Decor 5 star review on 23rd January 2021
Helpful Report
Posted 3 years ago
5
Avner N
Avner N
Verified Buyer
“great place to shop if you need a rug!”
Incredible Rugs and Decor 5 star review on 14th December 2020 Incredible Rugs and Decor 5 star review on 14th December 2020
Helpful Report
Posted 3 years ago
5
Jayne D
Jayne D
Verified Reviewer
“Great company. Love my rug!!”
Incredible Rugs and Decor 5 star review on 26th October 2020
Helpful Report
Posted 3 years ago
5
Rhonda
Rhonda
Unverified Reviewer
“I am so happy with my rug! Thick, soft! Arrived very quickly! Now I need to find a coordinating runner!”
Incredible Rugs and Decor 5 star review on 13th October 2020
Helpful Report
Posted 3 years ago
5
LIndy
LIndy
Verified Reviewer
“10 stars if it was available! Quality product. I bought 2 rugs loved them so much bought 2 more. Colors are true to picture. Customer service was exceptional. Prompt delivery! So happy with them.”
Incredible Rugs and Decor 5 star review on 1st October 2020
Helpful Report
Posted 3 years ago
5
Annette H
Annette H
Unverified Reviewer
“Just want to say that I am glad that I purchased this rug! It looks wonderful in my foyer and complements my decor. Thank you so much for a great price and wonderful service. Attached is a pic.”
Incredible Rugs and Decor 5 star review on 25th August 2020
Helpful Report
Posted 3 years ago
5
Mary M
Mary M
Unverified Reviewer
“Rugs are beautiful. True to color on line.”
Incredible Rugs and Decor 5 star review on 14th August 2020
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,893 reviews
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