Indow Reviews

4.5 Rating 1,489 Reviews
87 %
of reviewers recommend Indow
4.5
Based on 1,489 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 17th March 2024
Elizabeth H
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 25th December 2023
Rob S
Indow 5 star review on 7th November 2023
Imogene S
Indow 5 star review on 9th October 2023
Miriam L
Indow 5 star review on 7th October 2023
Tamara S
Indow 5 star review on 7th October 2023
Tamara S
102
Anonymous
Anonymous  // 01/01/2019
5
Elizabeth H
For townhouse living, this solved my problem with noise from my neighbor's with my kitchen window. A considerable decrease of noise indeed! Measurements were a bit frustrating so I recommend using a laser measurement device and following directions to use a string for the diagonal. They look great and were easy to push into place. I highly recommend as an alternative to buying a new window.
Indow 5 star review on 17th March 2024
Helpful Report
(Self-Measure) - Posted 1 week ago
5
Rob S
Highly recommend! The team (Brian) took time to help me figure out the best solution. They were made and delivered faster than expected. It was very rewarding to install them because I could feel the cold air get squeezed out as they went flush against the single pane of glass. Solid quality and great fit.
Indow 5 star review on 25th December 2023 Indow 5 star review on 25th December 2023
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(Self-Measure) - Posted 3 months ago
Rob, Thanks for sharing this very cool, atypical garage door application for the Indows! Happy to hear it worked out so well and thanks for shouting out Brian, he's an amazing and integral member of our team. We appreciate you taking the time to leave a review!
Posted 1 month ago
5
Imogene S
I am a 78-year-old woman and the windows in question are above two sliding glass doors. All 4 are almost 3'x4' in size. I had absolutely no problem ordering and installing them myself. The Indow rep I worked with initially answered all my questions. Indow helped all the way with the measurements, delivered the indows early, and provided detailed instructions on their installation. My only advice to potential customers is to measure thrice and order once. The key to successful inserts is a perfect fit - with the Indow-supplied laser, you can do it!
Indow 5 star review on 7th November 2023
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(Self-Measure) - Posted 4 months ago
Hi Imogene, Thank you for taking the time to leave such a glowing review, and for sharing the much needed encouragement that doing-it-yourself is possible, at any age and skill level. We're thrilled they fit just right, the picture looks great!
Posted 1 month ago
5
Miriam L
Our 9-pane living room window was letting cold air in, so we purchases 9 Indow Window panels. They were fairly easy to install and have held up for a few years now. They make a huge difference in comfort in the living room. Great idea you had there!
Indow 5 star review on 9th October 2023
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(Self-Measure) - Posted 5 months ago
Hi Miriam, We're pleased they've been keeping you cozy all this time and expect they will for years to come! Your plants look happy and comfortable too :)
Posted 5 months ago
5
Tamara S
I work five nights a week and keep night hours on my days off, so having a pitch-black room is essential to my health and happiness. After reading some reviews I settled on the Indow sleep panels. My house was built in 1901. I have two bedroom windows that are about 6' tall and 3' wide. From the time I got in touch with Indow, through the measuring process, through the production and delivery of my inserts I felt like they were supportive. Reading the installation guide before their arrival was essential in preparing me for the process. I knew I'd need to install window brackets with a power drill and that unboxing the inserts might be a bit of a chore. This made the installation process smooth which I greatly appreciated. The inserts arrived a few hours after I'd worked through the night, so I was ready to get them installed in short order and get to sleep at a reasonable hour that day. As to their efficacy, the panels block all the light. The sound dampening isn't powerful, but I knew that going in as well. The inserts need to sit 4" from the glass for the full dampening effect and mine can only sit at about 2". There is a dampening effect, just not at the 50% noise reduction that they're capable of. The delivery service that shipped to my house didn't call to schedule the delivery as the instructions said they would. That's the only thing that didn't go according to plan, but I was home so it worked out. Other than that one thing, the panels perform as I hoped they would. I'm grateful for my dark room and my consistent deep sleep because of them. I would work with Indow again in the future.
Indow 5 star review on 7th October 2023 Indow 5 star review on 7th October 2023 Indow 5 star review on 7th October 2023
Helpful Report
(Self-Measure) - Posted 5 months ago
Hi Tamara, Thanks for taking the time to leave such a thorough review of the Sleep Panels and how they've helped your quality of life. We're constantly striving to make the process simpler and more accessible at every step and your feedback helps us make improvements. We wish you many more days of comfortable sleep in your newly darkened room!
Posted 5 months ago
5
Sue W
I live 20 feet from a busy road with lots of trucks. We almost didn't buy the house because of the noise. my house is the perfect candidate for indows. After installing them (myself. .. directions were so easy) we can barely hear any trucks noise at all. Indies live up to their claim and has made a huge difference.
Indow 5 star review on 28th July 2023
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(Self-Measure) - Posted 7 months ago
5
Jamie W
We were excited to receive our Indows, but once we got them in, we were blown away! They match our woodwork almost perfectly. Installing them was far easier than we had anticipated, and we were immediately impressed by the noise reduction, as well as the ability to reduce the impact of the windows on our indoor temperature! Couldn't be more pleased and very excited to be able to add "custom" shapes for the top of our lancet windows.
Indow 5 star review on 27th May 2023 Indow 5 star review on 27th May 2023
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(Self-Measure) - Posted 10 months ago
Jamie, We are so happy to hear that inserts have worked out so well. We certainly appreciate the beautiful pics as well. We have a soft spot for unique, historic, and uncommonly shaped windows. We truly are happy that we could bring quiet and comfort into the space without interfering with the existing beauty of the windows and other design elements in the home. Thanks again for the feedback.
Posted 9 months ago
5
Tommy J
We ordered 4 Indow Window inserts to see how they worked on our steel casement windows. We are very pleased with the fit and finish, and especially the improvement in wintertime comfort. Steel casements present challenging issues when trying to improve efficiency. The only downside for our installation is it required the removal of the locking and operating hardware to work in concert with our window treatments. The attached photo is during installation with Indow inserts installed on the two left pair; not yet installed on the two right pair. Pretty minimal visual difference! I'm now ordering 17 more inserts for the rest of the house.
Indow 5 star review on 15th May 2023
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(Self-Measure) - Posted 10 months ago
Hey Tommy, The Indows look great in there, nearly invisible! We're thrilled to hear that the Indows both fit well and perform as expected. We're certainly excited to be bringing comfort and efficiency gains to your home and we look forward to working with you again. Thanks again for your review and photo!
Posted 10 months ago
5
Irene G
Excellent solution to completely replacing all 16 of my windows The cost was 28% of all new windows. Window fit was excellent. 9 of my windows were 36x55 inches. My bay windows were 21x 55 very large and very odd sizes. Great job !
Indow 5 star review on 16th April 2023 Indow 5 star review on 16th April 2023
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(Self-Measure) - Posted 11 months ago
Irene, Thanks so much for the review and the beautiful pictures. We always feel that pictures are worth a thousand words when it comes to the non-intrusive design of our inserts. Our central aim is to provide solutions for comfort and quiet at a reasonable price that does not detract from the aesthetic of the windows themselves. Your pictures certainly show that mission accomplished. Thanks so much for taking the time to leave feedback.
Posted 11 months ago
5
Verified Buyer
Terrific product - we built a frame to create a space of four inches between the exterior and Indow. The installation was as explained in the videos. The hardest or most concerning part of the process was measuring - massive hassle if I got it wrong. However, with some practice felt comfortable with measuring and the fit is spot-on. Would recommend to anybody looking for noise mitigation and uv protection. We purchased the uv product and yet enjoying insulation and noise prevention.
Indow 5 star review on 27th February 2023 Indow 5 star review on 27th February 2023
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(Self-Measure) - Posted 1 year ago
Thanks so much for the kind words. The multi-purpose benefits are real! We appreciate your diligence working through our custom measure process to get the perfect Snug Fit for your inserts and are happy that the Museum Grade inserts are helping with insulation+UV+noise. That air gap is so important! Everything is looking great :)
Posted 1 year ago
5
Joan M
Excellent product, will buy more. We have a house on Cape Cod built in 1800. We love the old glass and cafe windows but need storms to insulate. Because the beautiful old windows open out, traditional exterior storms were challenging. These went in easily and the fit is perfect. We intend to order more for other windows too! Really great idea and solution for us.
Indow 5 star review on 11th February 2023
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(Self-Measure) - Posted 1 year ago
Hi Joan, Your inserts LOOK absolutely wonderfully paired with your historic windows. Thanks for the review - it's always a pleasure to hear how easily and perfectly the custom sizes fit, but also that we're an excellent alternative to exterior storm windows that can often be clunky and bulky based on how your windows open. We're happy to hear it's been working out and are looking forward to insulating the rest of your home!
Posted 1 year ago
5
Craig W
Excellent product and excellent experience throughout the entire contact with Indowwindows. Everything was taken care of including a first rate job in packaging and shipping the windows.
Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023 Indow 5 star review on 24th January 2023
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(Self-Measure) - Posted 1 year ago
Craig, Thanks for the review and for the pics. It is always great to see our inserts installed and in place within the home. I can almost sense the cozy feeling of inside warmth while gazing out at the wintry scene outside.
Posted 1 year ago
5
Lisa N
In short, I am very happy with the quality, function, look and the tremendous customer service I experienced with Indow! Highly recommend the product and company. Thank you!
Indow 5 star review on 30th December 2022
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(Self-Measure) - Posted 1 year ago
Lisa, Thanks for the review and the photo. We are so happy that the inserts are working so well for you. It is also great to hear that our hard work and excellent service is being recognized.
Posted 1 year ago
5
Virginia T
So far, I have been very pleased with the windows. I got them for casement windows in a sunroom in a house that was built in 1915. The original storm windows are long gone, so for many years, it's just been a single pain window between us and cold Iowa winters. The windows went in reasonably easily and are doing the job of keeping out the cold air exceptionally well. Normally, at this time of year, these windows would frequently get lots of frost and condensation on the inside. So far, we haven't had any frost or condensation, which is a big deal for me. I will admit I was skeptical and nervous about investing so much in something I had never seen in use, but I'm glad I did.
Indow 5 star review on 23rd December 2022
Helpful Report
(Self-Measure) - Posted 1 year ago
Virginia, Thanks for the review and thanks for the pictures. We have a soft spot in our hearts for older homes. We are so glad to her that the inserts are helping with the energy saving and condensation issues in your home. The pictures do a good job of showing how unobtrusive the inserts are to look of windows in the room. Thanks again for the feedback.
Posted 1 year ago
5
Lawrence H
The three large Indow inserts I ordered are fantastic! The window-measurement kit was easy to use and proved to be reliable and accurate. The installation was easy, and the inserts themselves are high-quality and do an admirable job at temperature and noise management. Thank you Indow!
Indow 5 star review on 16th December 2022
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(Self-Measure) - Posted 1 year ago
Hi Lawrence, We appreciate you taking the time to post your feedback - your Indows look fabulous installed! Thanks again for working with us to make your home more comfortable and quiet. We're quite pleased to hear they're making your house more of a home! Wishing you a wonderful holiday.
Posted 1 year ago
5
Mike R
Our 20 year old WI home has cheap vinyl windows. Rather than do the major spend to replace them, we ordered (3) Indows for the windows creating the most issues (especially in winter). We have just installed these - the difference they have made is just AMAZING! The window spaces are "out of square", and have slightly bowed sills; and the Indows silicone frame COMPLETELY filled any gaps - no more drafts, room temps are better too!. This was a very good spend - highly recommend Indows as a solution option for bad windows. The Indows process to purchase and customer service and support were excellent as well!
Indow 5 star review on 21st November 2022
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(Self-Measure) - Posted 1 year ago
Mike, Thanks for the review and thanks for the pic. Many folks find these a valuable option to the expense of replacing windows. As you noted, our inserts are custom made and sized to fit window areas that are not square. It turns out that most window situations have a fair bit of variance. Our system is set up to provide inserts to match the shape and create the seal you mention. As we pride ourselves on every aspect of the process from design to delivery, we certainly appreciate your positive feedback.
Posted 1 year ago
5
Kathleen K
I bought my Indowindows for insulating reasons. I got them during a hot spell and what a difference they made! I am assuming they will work equally as well in the cold New England winter. I might actually keep the heat a few degrees warmer!
Indow 5 star review on 22nd August 2022
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(Self-Measure) - Posted 1 year ago
Kathleen, Thanks for the review and the photo. We are so happy to hear that your inserts are helping with the insulation of your home. We are confident that they will continue to make a difference in the seasons to come. The photo accentuates the fact that our inserts are elegant and effective solutions that do not interfere with the views through the windows. Thanks again for the feedback.
Posted 1 year ago
5
Jeremy S
We put a total of 4 Blackout Indow Inserts in to 3 windows in our Master bedroom. The center window was too wide to use a single insert. I was given an excellent explanation by the Indow sales consultant, Martin, about how the mullion bar would work, prior to deciding to proceed with requesting the laser measuring kit. Our Master bedroom is on the back of our home, which has a very busy major street running behind it, and also happens to be on the west/sun-setting side. I have always encountered frustrations installing curtain rods and even then, blackout curtains seem to still let in more light than my wife and I wanted. The Blackout Indow Inserts have addressed the light issue so much better than any blackout curtains ever could. The sound reduction from the traffic and a significant temperature reduction in our bedroom are bonus aspects to these investments in our home. The Inserts were easy to press in to place and fit perfectly. My wife and I are extremely pleased with the results and highly recommend Indow Window Inserts
Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022 Indow 5 star review on 29th July 2022
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(Self-Measure) - Posted 1 year ago
Jeremy, Thanks for taking the time to provide feedback from your experience. We are happy to hear the sleep panels are doing their job. Thanks also for mentioning the sound reduction "bonus" properties. Light blocking and a bit of noise reduction certainly can make for a good night's sleep.
Posted 1 year ago
5
Sue D
We love our Indow window inserts! We are using them in a free standing music studio to prevent exterior noise from coming in and also prevent the noise on the interior from getting out. They are working great for this. Indows are also very easy to install and take in and out if you would like to open the windows.
Indow 5 star review on 12th July 2022
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(Self-Measure) - Posted 1 year ago
Sue, Thanks for the review. We are glad to hear our inserts have been effective for your music studio environment. Thanks for mentioning the ease of installation and convenience of use. We wish you the best in your recording endeavors.
Posted 1 year ago
5
Barry Z
Amazing difference for my hone recording studio!!!
Indow 5 star review on 18th June 2022
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(Self-Measure) - Posted 1 year ago
Barry, Thanks for the review and the picture. Glad they are working out as planned. Have fun recording!
Posted 1 year ago
5
Harvey B
I'm impressed with the fit. The lazer measurement system was easy and apparently accurate.
Indow 5 star review on 21st March 2022
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(Self-Measure) - Posted 2 years ago
Harvey, Thanks for the review and thanks for the picture. It is always great to see the inserst in place in our customers' homes and offices. Thanks also for noting the ease of the measurement process and the guaranteed snug fit. We truly appreciate the feedback. Thanks again.
Posted 2 years ago
5
Cheryl C
The Indow inserts have helped keep the cold air off the floor of the sunroom. The windows go to the floor and we had always struggled with the floor being cold.
Indow 5 star review on 12th March 2022
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(Self-Measure) - Posted 2 years ago
Cheryl, Thanks for the review and for sharing the picture. It is truly amazing what a little comfort can do for a living space. We are happy that our inserts were able to help you solve the cold floors in your sunroom.
Posted 2 years ago
5
Laura M
Measuring for fit was easy and my window inserts arrived safely in strong cardboard packaging. Inserting them was accomplished without difficulty and adequate instructions were given all along the way. I haven’t had any issues with my noisy neighbors (no parties or loud music/talking) since installing the inserts so I am still waiting to see how well they work. Hopefully I won’t be aware of any more of their late into the night rowdiness anymore.
Indow 5 star review on 7th March 2022
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(Self-Measure) - Posted 2 years ago
Laura, Thanks for the review. While we understand the true sound testing will come later, we are happy to hear that the measuring and installation were easy and that they fit tightly as designed. Looking forward to reports of your neighbor's noise being quieted by the inserts. Thanks again for the feedback and the picture.
Posted 2 years ago
5
Jordan B
I moved to a beautiful home that was unfortunately next to a busy road. Having always lived in relatively quiet areas, I did not realize how much the routine road noise would bother me. In desperation, and after a “reputable” company promised me relief, I replaced all the windows in my home. I spent a fortune, there was no change to the sound, and I thought my only option would be to uproot my family again. Then, I found Indow. This was my last-ditch effort. How could a piece of acrylic do what my expensive windows failed to achieve? I spoke with Indow on the phone and they said they could help, that the routine noise would be greatly reduced and only deep bass (think large truck engines) would pose difficulty. I live on the other side of the country, about as far in the lower 48 as you can get from Indow. They walked me through measuring, deciding which windows to get inserts for, and which inserts to get. A giant crate was delivered, everything inside perfectly packaged and unharmed from the long journey. I picked the loudest room and rolled the dice. When the final insert for that room was installed, I almost cried. Most of the routine road noise was gone, what was left was transformed from an angry roar to a sound similar to a soothing ocean. The other rooms had even better results. I can only hear the loudest of truck engines in my bedroom. Everything that Indow told me was true. In fact, the acoustic inserts exceeded Indows representations. Worried about if they work to reduce sound? For high to midrange frequencies, exceedingly well (they do reduce the truck/airplane sounds, just not as much). Worried how they look? The product is so clear that your eyes do not pick up something is in between you and the window. Worried about the cost? I spent more, went through a major renovation, and received far, far less. In short, the acoustic inserts from Indow not only exceeded my expectations, they exceeded the company’s own representations. Now that is a product I can stand by. Thank you, Indow, I can live here now.
Indow 5 star review on 20th February 2022
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(Self-Measure) - Posted 2 years ago
Jordan, It is not every day that one of our customers spends the time to give such a detailed and thorough review. We thank you immensely for this as it gives us great happiness and reminds us of why we all work at Indow. We hve already shared this with various teams within Indow today and it has certainly warmed our collective heart. Your detailed description of the significant change our inserts have made in your life might as well serve as our mission statement. We pride ourselves on intergrity. Integrity in our information and sales process and intergrity in our craftsmanship. We are dedicated to honesty in our performance claims and in our assessments of each customer's unique situation. We thank you for providing a testimonial that highlights these aspects of our business. Above all, we are so happy that we could bring the quiet necessary to prevent the need for your family to move again. We thank you once again for your kind, thorough words, and wish many quiet and comfortable years to come for you and your family.
Posted 2 years ago
5
Richard B
Excellent product ! Ordering, measuring and waiting for them was a bit daunting but after installing them I’m very pleased. The measuring device is not shaped so it facilitates a steady aim of the beam, so I was concerned about my accuracy. But the inserts all seem to fit their designated spots. Also I had to tape the battery compartment shut. I hope the photos below are what I picked as I can’t review them or add comments. The haze you see is from 2 layers of dirty 100 year old glass! You can’t tell the inserts are even there! Which is the point.
Indow 5 star review on 11th February 2022 Indow 5 star review on 11th February 2022 Indow 5 star review on 11th February 2022 Indow 5 star review on 11th February 2022 Indow 5 star review on 11th February 2022
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(Self-Measure) - Posted 2 years ago
Richard, Thank you so much for the review and the beautiful pics. It is always nice to see the inserts in place in customer homes. Thanks for bringing up the aesthetic qualities. We pride ourselves on providing great performance without detracting from the view or the integrity/design within the home. Thanks again for the feedback.
Posted 2 years ago
5
Chris E
It works as well as exxpected. I still hear noise and trashcans in the morning but now they sound a block or so away instead of right outside my window (which they are). I'd say it cuts noise pollution by a lot. I uploaded a foto of my insert as well as a video of the day the hospital next door was being painted. The indow had just arrived and worked.
Indow 5 star review on 19th December 2021
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(Self-Measure) - Posted 2 years ago
Chris, Thanks for the review and the pic and video. We are so glad your inserts are helping to provide you the quiet that you were seeking. We don't often get video reviews, so we truly appreciate that. Thanks for sharing.
Posted 2 years ago
5
Debbie P
Thanks so much. I'm happy to have 6 of my windows more efficient from using Indow. I appreciate the thorough and detailed process. All around great experience.
Indow 5 star review on 14th December 2021
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(Self-Measure) - Posted 2 years ago
5
Verified Buyer
These Indows are good quality, the compression material is excellent. Measurements were great.
Indow 5 star review on 9th November 2021 Indow 5 star review on 9th November 2021 Indow 5 star review on 9th November 2021
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(Self-Measure) - Posted 2 years ago
We are so glad that you are happy with your inserts. We are very proud of our materials, craftsmanship, and accurate measurement process. It makes us even prouder when these things specifically get mentioned by a customer. Thanks for your business and for your review.
Posted 2 years ago
5
Mark D
Order came in sooner than expected. Installed them and they all fit. I no longer hear the dogs at before the sun AM!! The delivery was dissapointing. They never called to set up a time for me to be home. I work from home. the company deleiverd while I was home, never rang the door bell/car was in driveway. It was raining. A neighbor came over to tell me about the delivery. Crate was damaged but contents were okay.
Indow 5 star review on 4th November 2021 Indow 5 star review on 4th November 2021 Indow 5 star review on 4th November 2021
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(Self-Measure) - Posted 2 years ago
Mark, Thanks for the review. While we are very happy that our inserts are working well to keep the sounds of the dogs at bay, we are sorry to hear about the complications regarding delivery. Obviously, this level of service does not meet our expectations or yours. As we are always trying to ensure that expectations are met, we have relayed this to our shipping partner. While we understand that the shipping industry is under unprecedented strain right now, we remain committed to a complete and professional customer experience from first contact to order delivery. Thanks again for the feedback.
Posted 2 years ago
5
John T
I love them they perform great. I took two pictures, one where the sun it the floor through a window before install and one where the sun hit the floor through the Indow. These windows are about two feet apart. The regular window’s temperature was 102 degrees, the Indow window 78 degrees. I’m very happy.
Indow 5 star review on 2nd November 2021 Indow 5 star review on 2nd November 2021
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(Self-Measure) - Posted 2 years ago
John, Thank you so much for the review and the pictures. It is especially great to get more real situation data regarding the effectiveness of our shade grade inserts. We are so happy our inserts were able to help control temperatures in your home. Thanks again.
Posted 2 years ago
Indow is rated 4.5 based on 1,489 reviews