“This is an update to my previous review regarding the original Brother toner cartridges. It is true that instead of the OEM cartridges that were advertised, they shipped used refilled cartridges. I was quite upset about this and felt that this comapny was not legitimate and I was hesitant to send the cartridges back as I thought that they would keep my money as well as the returned cartridges. They had advised me that my order was sent in error. I finally decided to take my chances and return the cartridges to them. They sent me a prepaid shipping label. To their credit, when they verified my claim, they did provide a complete refund. While they did initially deliver the wrong cartridges, they did correct the situation so I am now inclined to believe that this is a legitimate business that owns up to their mistakes and makes it right. I would shop with them again.”
