“Initial issues with the cancellation of my policy were quickly resolved to my complete satisfaction and I have no hesitation in recommending this insurance broker to look after your needs”
Hi Alan, I have checked our emails. Insuristic has never received an email from you requesting cancellation of your policy. If you have written to the insurer I can understand why you haven't heard anything as they don't deal directly with the public.
Our cancellation policy requires you to contact Insuristic in the first instance. We will cancel your policy without charge and provide a pro-rata refund for any unused cover. We pride ourselves on this service and have only ever had 5-star reviews from our clients (you can see these on our Trustpilot page).
A member of our team will send you an email now to correctly resolve this matter.