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Intelligent Insurance Reviews

4.6 Rating 604 Reviews

94 %

of reviewers recommend Intelligent Insurance

Company Reviews

4.6

Based on 604 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Intelligent Insurance:

Intelligent Insurance is dedicated to finding home insurance for typically ‘hard to insure’ properties and circumstances. From unoccupied home insurance to insurance for listed buildings and holiday homes, we'll strive to arrange high-quality, competitively priced home insurance, whatever your property type, condition, usage or personal circumstances.

Visit Website

Phone:

3333111110

Email:

contactus@intelligentinsurance.co.uk

Location:

Intelligent Insurance 4 Lakeside Salisbury Road, ,,
Intelligent Insurance 4 Lakeside Salisbury Road, ,
Dorset
BH24 3PB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality service provided”

Posted 2 months ago

“Ayude a los futuros clientes hablándoles sobre servicio al cliente, precio, entrega, devoluciones y reembolsos.”

Posted 6 months ago

“What a load of nonsense! Had a quote nearly 500 pounds. Ok@ so opened an account...23000thousand at2300 pounds a month for a300 000 property?? Bigger than the new mortgage!! Crazy!!”

Posted 8 months ago

“There was a mistake on my mother's policy and it was fixed quickly and very pleasantly. Thank You.”

Posted 11 months ago

“Friendly customer service”

Posted 1 year ago

“Helpful staff”

Posted 1 year ago

“Brilliant service, excellent information/support via chat line. Would highly recommend.”

Posted 1 year ago

“Very fast and good service. I chatted with Helen, who was very helpful.”

Posted 1 year ago

“Not too long a wait. Got a real person on the chat box and sorted out the questions I had”

Posted 1 year ago

“Helen was very helpful and dealt quickly with my query.”

Posted 1 year ago

“I am disgusted with Intelligent insurance .I agreed on a home insurance policy online and paid by credit card .Three hours later I realised I needed more cover .Having read the conditions I knew this would involve a penalty ,so I cancelled by email .I also phoned to confirm cancellation and was informed that there would be a £30 cancellation charge deducted from the refund . This was on 15 September and the policy was not due to start until 1st October .I consider this to be very sharp practice . I am glad that I do not have a policy with this company if this is how they conduct their business as the policy was never in force .”

Posted 1 year ago

I’m sorry to hear you have had this experience. We always appreciate receiving customer feedback as this helps us to improve when things go wrong I have investigated your comments and written separately to you. Kind Regards Chris Quality and Risk Manager

Posted 1 year ago

“Excellent customer service - online chat quick and easy and sorted my problem in no time at all. Great value for money and great customer service whats not to like?”

Posted 1 year ago

“Just renewed my policy. Easy, friendly, fast, good value - what more would you want from an insurance company?”

Posted 1 year ago

“Christine was very helpful and helped renew my insurance policy.”

Posted 2 years ago

“Good price got everything I wanted in my policy.”

Posted 2 years ago

“Christine was so helpful and helped us get a quote and sort our insurance policy out. Thankyou so much”

Posted 2 years ago

“Awful set up had a quote from comparison site with a reference number phoned to take out policy but was informed I had to go back to the comparison site that meant going through the procedure of form filling,tried the online chat but lost the connection after one reply so gave up in the end so be warned if you need to make a claim or enquiry at anytime be prepared to have to use online chat.”

Posted 2 years ago

Dear Mr Berry, Thank you for discussing this matter on the phone. I'm sorry to hear that we did not get things right for you this time. We always appreciate receiving customer feedback as this helps us to improve when things go wrong. Kind Regards Chris Quality and Risk Manager

Posted 2 years ago

“I have had two online chats, one with Jack and one with Christine. Both perfect, helpful friendly and Christine saved me enough for a bottle of wine by correcting my statement of Fact. Excellent!”

Posted 2 years ago

“Excellent web chat facility that I used to renew my policy. Christine was very helpful.”

Posted 2 years ago

“Thank goodness for Intelligent Insurance. Not only was I treated with professional kindness, all my numerous questions were politely explained. Talking to a pleasant human is a service to value in this day and age. Thank you Nick H.”

Posted 2 years ago

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Intelligent Insurance is rated 4.6 based on 604 reviews