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InterNations GmbH Reviews

1.1 Rating 121 Reviews

2 %

of reviewers recommend InterNations GmbH

Company Reviews

1.1

Based on 121 reviews


Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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InterNations GmbH 1 star review on 14th March 2024

InterNations GmbH 1 star review on 23rd February 2024

InterNations GmbH 1 star review on 4th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NEVER subscribe with your credit card to this service— there is no notification of renewal unless you are logged in, and there is little to no reason to do so as their offer of meeting events is pathetically limited. I was denied the ability to cancel my subscription despite NEVER using it because I hadn’t logged on to cancel before payment was due. Deceptive processes and super rude people.”

Posted 2 years ago

“First, few real opportunities for local interaction are listed. Second, but most important, they renew your subscription without warning even if you wrote to them saying you don't want to review. Then they say you owe them because you didn't follow their complicated process to stop the subscription and will send you to collection if you don't pay. Don't get involved with this company!”

Posted 2 years ago

“My account has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but noooo response at all. Very BAD EXPERIENCE & BAD SERVICES. UNFORTUNATELY..”

Posted 2 years ago

“My account on internations has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but no response at all. Note: STILL NO REPLY FROM THEIR SIDE..”

Posted 2 years ago

“My account has been disabled for the last 4 days and I have no idea why. I sent them everywhere on social media plus emails but noooo responded at all. Bad experience bad services...”

Posted 2 years ago

“Very Difficult to cancel membership on line web site to be better organised a complete fraud. Does not give 28 days to cancel”

Posted 2 years ago

“No star Bad experience. I only wanted to try this out for 3 months and paid the most expensive fee in order to keep it to 3 months. Then I get an email telling me they are taking more money. Luckily my card had expired so they could not take it. But they have been sending legal threats to pay the money ever since and finally I had to pay to avoid being put into a debt company's books. I just want to say they did not listen to me when I said I had only opted for a single payment and instead told me I had to opt out if I did not want them to continue taking money. They were very rude and I do not appreciate their policies at all.”

Posted 2 years ago

“Worst customer service! Internations took my monry even if all was close for Covid and I said I want to be basic member. Impossible to have my money back. Now I tried to renew because all is open again. The membership increased so much and they have problem with the payment. I contacted them. Like always, no solution, they answer on the side of the question. They don't listen / read what we say. No respect of the customer. Such a shame to have this kind of customer service.”

Posted 2 years ago

“Can I give them a no star!!! Seriously harrassing me now since my autorenewal did not go through. I cnacelled my last credit card because I lost it. They renewed me for 2 years now without my consent. I During covid too. I sent an email and no response. Is this some sort of scammers or mafia....”

Posted 2 years ago

“Similar to other complaints below, these guys have shady business practices. They sneakily charge your credit card for an annual membership with no notification. Of course, I receive plenty of other emails from them. I finally blocked them from charging my card and they sent an email threating to pass on the debt to a collections agency. Would not recommend membership here”

Posted 2 years ago

“Report this company’s practice to: https://reportfraud.ftc.gov If you live in the USA, please also contact your state’s attorney general. It is illegal to hide clear and easy steps to cancel membership online.”

Posted 2 years ago

“Scammed. They do not let you cancel your membership and auto renew membership and threaten to send the bill to a collection agency. Avoid your headache and do not sign up!!! This is like a mafia, or it may really be one.”

Posted 2 years ago

“Huge scam, impossible to delete account”

Posted 2 years ago

“Beware of this organization. They are increasing the membership cost without informing the member, charging it without informing, and they are not letting you cancel membership. Just stay away for your own good. If you are willing to be a part of an expat community, you can do it over Expat.com for free.”

Posted 2 years ago

“Aside of the billing experience that everyone else seems to be facing, my biggest pet peeve regarding this crappy “organization” is the huge amount of guys who seem to use Internations as a dating website. I lost track of how many men I already had to block due to all the unsolicited ridiculous messages or those stupid “winks”. Also tried to complain with the customer service about such harassment and they absolutely brushed it off stating that it is the purpose of the “community” to promote such contacts... Not a single apology of further check into the matter and had I wanted to get the attention of hungry men all over the world, I would have joined some dating website instead. So, needless to say that, in my humble opinion, I strongly advise everyone who still has some doubt about joining it (especially if you are a woman) to steer clear from that website. It is quite predatory in several aspects.”

Posted 2 years ago

“Internations want money durring Covid lockdown for annual membership.totally ridiculous. ZERO COURTESY ,be careful not to give any card details.WORTH ZERO VALUE FOR MEMEBERSHIP. There is some catch word called renewal so watch out,else they will harass you with email saying it was our responsibility to look every year to see auto renewal box is unchecked.”

Posted 2 years ago

“STAY AWAY - I joined 9 years ago as basic member and attended one event (had to pay as I was regular member) now 2021 I by chance find they charged my account more than 110$ today, when checking details it turned that since 2015! They charge me annually - I never signed off for their albatross membership and more shocking - how they have my updated credit card ? They show invoices back to 2015 using my credit card w the new code I received just last year ? Now I tried to downgrade which was almost impossible to find Will consider pass this to my lawyer Also the fact that the Price from 2015 annually increased wo any approval from my side (no wonder I never agreed to this membership) Fun fact - when you manage to downgrade your status you can select the reason „why“ you cancel - one proposed reason „I never wanted a paid account“ I mean seriously?”

Posted 2 years ago

“I have been trying to delete my account for the longest time. No way of deleting it based on their instructions. They do not answer to any of the emails I have sent! very frustating that they can still have my information on their site, as they do not even allow me to change anything. SCAM, HORRIBLE SITE!!!!”

Posted 3 years ago

“It's a sort of scam. They enable the auto renewal in ways that are not really obvious. And when you realize it, is already too late. Of course they'll reply: "We operate on an automatic renewal system as a convenience for our active members so that they don’t miss out on any events blah blah"”

Posted 3 years ago

“Completely unethical business practice! Stay Away!!! Customer service and billing service is a fraudulent and illegal by all means scheme. I have been a paying customer for two years. I have removed my payment details from them, so I'm not being charged for new subscription. There is a year now that i am pushing them to allow me to delete my profile from their platform, while they are sending me late bill reminders and threatening me to continue raising bills on my name until i don't settle the Ballance. It's a complete fraud to be charged for services i have not wished and used. Who treats their customers in a such manner??? Do yourself a favor and stay away!!!”

Posted 3 years ago

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InterNations GmbH is rated 1.1 based on 121 reviews