Internet Reptile Reviews

4.8 Rating 11,764 Reviews
95 %
of reviewers recommend Internet Reptile
4.8
Based on 11,764 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2024
Graham Stuart
Internet Reptile 5 star review on 8th March 2024
Graham Stuart
Internet Reptile 5 star review on 28th February 2024
Saffron Riding
Internet Reptile 5 star review on 24th February 2024
Emma Lomas
Internet Reptile 5 star review on 1st January 2024
Hollie De La Huliniere
Internet Reptile 5 star review on 23rd December 2023
Aaron Jackson
Internet Reptile 5 star review on 18th December 2023
Gary Blake
138
Anonymous
Anonymous  // 01/01/2019
Great service although a bit slow to dispatch.
Helpful Report
Posted 10 months ago
Delivery was prompt all bugs were alive shame not more choice of bugs
Helpful Report
Posted 10 months ago
Live food arrived well package. Delivery was delayed but issue with royal mail not Internet reptiles. Some locusts smaller than specified but overall good.
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Posted 10 months ago
Speedy ,and well packed delivery ,delayed slightly due to the bank holiday but all good
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Posted 10 months ago
Products were as described and very quick delivery
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Posted 10 months ago
Decent quality however sometimes hide to find the measurements of the enclosures and the millipede enclosure could be more secure it's ok but I felt I needed to make my own adjustments
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Posted 10 months ago
Excellent choice of goods, very good prices, a pleasure to do business with. 2 small faults, delivery is not next day delivery like a lot of other companies are and replying to a query I had was very slow, I had to nudge them to answer it.
Helpful Report
Posted 10 months ago
Some times bugs are packed in good and others you don't get much...
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Posted 11 months ago
Great service thanks
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Posted 11 months ago
Great, Swift service. P&P could be highlighted before making or before committing to a purchase. On the whole good experience. 8/10
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Posted 1 year ago
Amazing I've used a couple of stores for my reptiles and this one has provided the best customer service.my bugs I got on subscription are all alive which is great and when I messed up a order they were happy to help
Helpful Report
Posted 1 year ago
Great selection of products and competitive prices.
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Posted 1 year ago
Products were packaged and sent well. Unfortunately the live food I ordered was delayed a few days by Royal Mail and so some perished. The dry food I ordered was perfect.
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Posted 1 year ago
Great service and helpful advice via the chat function.
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Posted 1 year ago
Very good service and products. Unfortunately a bulb arrived broken, I sent an email and within an hour a replacement had been dispatched. Very good customer service.
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Posted 1 year ago
I visited the associated shop in Nottingham ( I was in Nottingham visiting family) .. As I was buying uv tubes and basking bulbs I though it’s be safer than posting. sadly they were unable to apply a discount code I had due to the computerised inventory system failing .. I also had to pay full price in cash.
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Posted 1 year ago
I have used these for a while now and never had any problem! Always receive everything ive ordered! And to a good quality! Unfortunately im not gonna be able to use them anymore as the shipping cost is £5.99 and i know they have no control over this but i cant afford another £6 ontop of what i buy im going to have to look for a cheaper shipping price else where or see if i can find a discount code for somewere else, as even though ive been a good customer for so long i never get any discount codes?
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Posted 1 year ago
Everything went Good
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Posted 1 year ago
Very helpful, providing really good information and recommendations. Prices better than anywhere else I could find locally or online. Had to split my order into 3 seperate ones to use the discount codes, but not an issue. Products delivered quickly as arranged, but there was some damage (could have been down to courier rather than Internet reptiles) Overall very happy with my new setup.
Helpful Report
Posted 1 year ago
Helpful staff.
Helpful Report
Posted 1 year ago
Internet Reptile is rated 4.8 based on 11,764 reviews