Internet Reptile Reviews

4.8 Rating 11,764 Reviews
95 %
of reviewers recommend Internet Reptile
4.8
Based on 11,764 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2024
Graham Stuart
Internet Reptile 5 star review on 8th March 2024
Graham Stuart
Internet Reptile 5 star review on 28th February 2024
Saffron Riding
Internet Reptile 5 star review on 24th February 2024
Emma Lomas
Internet Reptile 5 star review on 1st January 2024
Hollie De La Huliniere
Internet Reptile 5 star review on 23rd December 2023
Aaron Jackson
Internet Reptile 5 star review on 18th December 2023
Gary Blake
138
Anonymous
Anonymous  // 01/01/2019
Great price compared to other sites, even with P&P. Slight delay in delivery due to the strikes. New home for my sons stick insects.
Helpful Report
Posted 1 year ago
Waited longer for delivery due to post strike but you kept us updated Unfortunately Indi will not eat the zoo food
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Posted 1 year ago
the description of the light I bought didn't state the size. I took a gamble and it was much smaller than expected.
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Posted 1 year ago
swift delivery and good quality food all frozen and arrived on time as stated
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Posted 1 year ago
Not easy to get hold of for pre-sales advice, but had the best prices and fast delivery time
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Posted 1 year ago
Increasingly delivery fast and really good quality items and feeder insects. Would order again.
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Posted 1 year ago
Arrived promptly packaged well haven't tried it yet hence 4 stars but will update later
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Posted 1 year ago
Bugs delivered so quickly and such good service
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Posted 1 year ago
Fantastic service, only thing I had to email them after 4 days to book delivery (pallet) I assume this is down to them being busy. Will definitely use again based on my experience.
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Posted 1 year ago
Still the best online company for reptile goods. I made two large orders. The boxes arrived damaged. I'd been sent the wrong colour of one thing and the coco coir was sent in smaller blocks that didn't add up to the amount I'd ordered (though this might well have fallen out of the box in shipping due to the big split in the side on arrival.) The micro crickets I ordered were almost entirely dead (but the two boxes of small/medium crickets were mostly okay). I also ordered a ton of soil (one split in one of the bags of soil), bark, supplements etc and that all arrived in good condition. I messaged via live chat to sort the above and got nothing back despite it saying I'd be emailed. I have now sent an email as well and I'm waiting to hear back from that.
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Posted 1 year ago
Great purchase, good delivery. Have yet to install the product to give any further info. Thanks.
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Posted 1 year ago
Great products and choice
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Posted 1 year ago
It’s alright.
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Posted 1 year ago
My items arrived quickly however the items I bought (cork bark rounds) were broken in transit. However, customer support were very helpful and they helped solve the situation in a satisfactory manor. Will use them in future and recommend to others.
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Posted 1 year ago
Always prompt, good quality crickets, love the ability to pause cancel or skip on the deliveries.
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Posted 1 year ago
Very good, easy delivery
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Posted 1 year ago
Quick postage and good products
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Posted 1 year ago
Good, delivery was slower than usual this time but only a couple of days
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Posted 1 year ago
Communication was brilliant throughout the purchase and delivery. The site was organised with mentioning the possible delay with postal strikes beforehand. Really good service throughout.
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Posted 1 year ago
Really impressed with these my LG has enjoyed them at every meal time. All arrived alive and very lively, I can't comment on postage as there was a postage strike hence 4*.I will definitely be ordering and reviewing again!
Helpful Report
Posted 1 year ago
Internet Reptile is rated 4.8 based on 11,764 reviews