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Interparcel Reviews

4.5 Rating 9,901 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Interparcel 5 star review on 9th September 2021

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Sent to Barcelona a Medal to My Untie a Month Ago, Suddenly Now I See in the Tracking Page That is On Its Way Back to Me Because Nobodie Claim It...How Supposed to Claim It If YOU Dont Inform THEM to Collect the Parcel??? Never Again I Will Use This Service!!!! Already 4 Mo ths and not returned yet!!!!!”

Posted 1 year ago

“Was brilliant to be able to see all the available services from different provider's as well as all the prices. I had no idea you existed until you popped up on Google. Will definitely use again and recommend!”

Posted 1 year ago

“there was no problem with the delivery of the parcel the price was very good. NEGATIVE,the only problem I did have was the drop off . TESCO EXPRESS in west derby village. the assistant I felt was quite rude and sharp. and made me take my parcel home and rewrap it. I send a lot of parcels and made sure that it was wrapped very well. It was a large parcel but quite light, and she wasent fussed on handling it.”

Posted 1 year ago

“Very easy to do. No queuing at post offfice and parcel delivered in four days. Very happy with the service, will definitely be using again”

Posted 1 year ago

“Great value and the website is easy to use, thanks!”

Posted 1 year ago

“Job completed on schedule, as usual”

Posted 1 year ago

“Amazing service. Competitive prices. Always available at the end of the phone with an operator who speaks clear English. Always able to solve any problems. I run a business and regularly send parcels abroad. I have been using Interparcel for many years and would never think of using any other parcel service. Interparcel take all the stress out of shipping worldwide”

Posted 1 year ago

“What a nightmare! We sent a parcel with some promotional gifts to Greece, but UPS in Greece refuses to deliver it. They claim that the box is over 10 kilos and cannot be considered a gift. It's frustrating since they keep asking for proof of payment when there isn't any since it's a gift. We've contacted Transglobal three times now, but every time we explain the situation to them, they assure us that they'll sort it out. However, after a week, nothing has been resolved. During our last call with Transglobal, we had to wait on hold for half an hour, only to be told that everything had been sorted out. However, UPS has since contacted the recipient and informed them that neither Transglobal nor UPS in the UK has contacted them to resolve the issue. It's disappointing that what we were told over the phone was a lie. To make matters worse, UPS is now charging us a fortune for storage!”

Posted 1 year ago

“Found them a very good service to use competitive prices and done what they said they would do”

Posted 1 year ago

“Усе добре, дякую!”

Posted 1 year ago

“Very easy to use and customer services accessible by phone and very helpful”

Posted 1 year ago

“Parcel content half removed and yet to get an investigation or information about the 'so called insurance ' . Very bad experience”

Posted 1 year ago

“Brilliant service, have used a few times and always has been very good and at a really good price. No issues at all.”

Posted 1 year ago

“never got to my customer. do not use.”

Posted 1 year ago

“Collection and delivery were on time. The driver collecting was polite and helpful. Based on my experience I will continue to use this service.”

Posted 1 year ago

“Worked exactly as expected with tracking information accurate.”

Posted 1 year ago

“Great delivery service. Parcels have always got to the other end and great value too.”

Posted 1 year ago

“I’ve used this company at least 6 and I received great service.”

Posted 1 year ago

“Parcel arrived at destination but the carrier DPD stated that it was a larger parcel then sent out giving measurements of 63 x 50 x37cm, the parcel sent was 55 x 45 x 40, I have rang to inform them that the parcel arrived squashed and that is why the measurements are different and to take it up with DPD carriers but they are not bothered all they want is there £30, you cant actually speak to anybody as its only on e-mail Disgraceful service!!!”

Posted 1 year ago

“Interparcel refused to offer any compensation when one of their courier companies damaged my item despite it being inside a wooden crate and several layers of protective packaging. They deliberately make the claims process as complicated as possible in the hope that you don’t bother or give up. Just book your parcels direct with the suppliers and save yourself the cost and hassle of dealing with Interparcel.”

Posted 1 year ago

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Interparcel is rated 4.5 based on 9,901 reviews