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Interweave Textiles Limited Reviews

4.6 Rating 602 Reviews
90 %
of reviewers recommend Interweave Textiles Limited
Company Reviews Product Reviews
463
 Metrics Info
4.6
Based on 602 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Susan K
Verified Reviewer
“A few weeks ago I left a less than favourable review on my order for Slipper Socks. The socks were good but the cost and inconvenience of the back and forth to get the appropriate size caused me to give up (out of pocket) as the timescale for the socks' use had passed. Thanks to the perseverance of Charlotte in ensuring my customer satisfaction by an excellent goodwill gesture, my faith in retail integrity and on-line shopping has been renewed. I now happily give 5 stars for goods and service (but advise careful choice on sizes!). Thank you”
Helpful Report
Good morning Susan, Thanks for taking the time to leave a review, we appreciate it! We are so pleased to hear that you are happy with the customer service you received, and that your issue was resolved. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
CAROL P
Verified Buyer
“Purchased for my sister who used in hospital, very pleased.”
Helpful Report
Good morning Carol, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
NICKALENE G
Verified Buyer
“Very good value for money”
Helpful Report
Good afternoon Nickalene, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your purchase. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
LORNA B
Verified Buyer
“Very quick delivery. Goods as described and as expected at a reasonable price. Any more would be expensive but currently well placed in the market. I would recommend and use again in future.”
Helpful Report
Good afternoon Lorna, Thanks for taking the time to leave a review! It's great to hear that you're happy with your purchase and experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PETER N
Verified Buyer
“As expected”
Helpful Report
Good morning Peter, Thanks for taking the time to leave a review! It's great to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
GWEN S
Verified Buyer
“Quick delivery, items as described, good quality, would recommend and would order again.”
Helpful Report
Good afternoon Gwen, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
PATRICIA B
Verified Buyer
“Easy to order fast delivery, feel good but not worn yet”
Helpful Report
Good morning Patricia, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order, and that the delivery was prompt. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
SUE W
Verified Buyer
“No use on double bed at all. Only used two would really like refund but don't know how to do it. Wanted them for incontinence maybe my mistake.”
Helpful Report
Good afternoon Sue, We appreciate you taking the time to provide us with your feedback. Our customer service team has received your further email and will be back in touch shortly. King regards, The team at Interweave
MARY G
Verified Buyer
“Good product, very reasonably priced and excellent service. Thank you”
Helpful Report
Good afternoon Mary, Thanks for taking the time to leave a review, we appreciate your feedback. We are pleased to hear you are happy with your order and experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
RAYMOND F
Verified Buyer
“Very efficient and delivery good.”
Helpful Report
Good afternoon Raymond, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your experience and delivery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
SUSAN P
Verified Buyer
“Tunics are excellent quality but the sizing isn’t right”
Helpful Report
Good morning Susan, Thank you for taking the time to write a review, we always appreciate hearing feedback from our customers. We're sorry to hear that you were unable to find the best fit. We do supply these to the NHS so the sizing may vary to what may be found on the high street so we do ask you to double check the online guides to see which would be best. Should you wish to go through the returns process or provide any further comments, please reach out to us at info@interweavetextiles.com with your order details and we will be happy to further assist. Kind regards, Interweave Customer Services Team
OBAFEMI S
Verified Buyer
“Delivery was okay but products were not the best.”
Helpful Report
Good morning Obafemi, Thank you for taking the time to provide us with your feedback. We do supply these to the NHS throughout the UK and can only apologise if you haven’t found them suitable for your needs. Should you wish to go through the returns process or provide any further comments, please reach out to us at info@interweavetextiles.com with your order details and we will be happy to further assist. Kind regards, Interweave Customer Services Team
OLIVER M
Verified Buyer
“Poor delivery took a week and needed a pillow case sooner but good quality pillow case stain resistant and stays white good overall would consider recommending to Institutions”
Helpful Report
Good morning Oliver, We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
THOMAS H
Verified Buyer
“Sorry I'm not very writing or spelling and thanks for lovely socks I'll order some more later and thank you..”
Helpful Report
Good morning Thomas, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
LIZ M
Verified Buyer
“Prompt delivery, Very good comfortable sheets at a good price, I already had 2 I ordered another. Bed making made easier with this 4-way stretch sheet”
Helpful Report
Good morning Liz, We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
GEOFFREY P
Verified Buyer
“Very good products. Very good price and service. Couldn't find fault in any way. Thank you.”
Helpful Report
Good morning Geoffrey, We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
SHAMBUYI K
Verified Buyer
“I didn't realise that it was to be used only in the hospital but I like and I am going to keep it”
Helpful Report
Good morning Shambuyi, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
JOANNE D
Verified Buyer
“The bootees were of different sizes and fit and the sheepskin was quite rough on the sore heels. The outer material is rough against other skin when lying in bed. The idea as brilliant but not the product.”
Helpful Report
Good morning Joanne, Thank you for taking the time to write a review, we do appreciate all feedback from our customers. We're sorry to hear of your disappointment with your order. Should you wish to go through the returns process, please reach out to us at info@interweavetextiles.com with your order details and we will be happy to further assist. Kind regards, Interweave Customer Services Team
MRS GI B
Verified Buyer
“Boots far too big, not practical & just fall off, disappointing plus the delivery cost of £4.95 high considering we had to wait ages to receive (and had to chase!).”
Helpful Report
Good morning Mrs Gi, Thank you for taking the time to write a review, we do appreciate all feedback from our customers. We're sorry to hear of your disappointment with your order. Should you wish to go through the returns process, please reach out to us at info@interweavetextiles.com with your order details and we will be happy to further assist. Kind regards, Interweave Customer Services Team
MARINA M
Verified Buyer
“Excellent Customer service, brilliant service”
Helpful Report
Good morning Marina, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team
Interweave Textiles Limited is rated 4.6 based on 602 reviews
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