Intus Healthcare Reviews

Name: Intus Healthcare
Rating: 4.75

4.8 Rating 1,787 Reviews

95 %

of reviewers recommend Intus Healthcare

4.8

Based on 1,787 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

08000248050

Email:

contact@intushealthcare.com

Location:

17 Boundary Business Centre, Boundary Way, Woking
GU21 5DH

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good costumer service and knowledgeable staff who were very helpful. Prompt delivery of items and update of delivery delay. They offered an alternative in the meantime which didn't suit and was prompt in their full refund. A very happy customer!”

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Posted 4 years ago

“quick and accurate”

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Posted 5 years ago

“The service has been excellent, I ordered the wrong size mask originally and I was given loads of advice on sizing and the swap out was handled extremely quickly and efficiently. I would like to thank Kelly Ash for all her help and advice, she is a credit to the company. I wouldn't hesitate to order from this company again. Victoria Howkins”

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Posted 5 years ago

“I can find the products I need when I need them. The loyalty scheme worked - I spent my points making a purchase I might not otherwise have made. This is a trial of a new mask so you might have secured continuing business that way. The option of cheaper slower postage is also much appreciated.”

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Posted 5 years ago

“Prompt delivery mask much easier to wear does what it says on the tin”

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Posted 6 years ago

“Your Technician couldn't even get my AGE right - inconclusive yet I had the full sleep study in the USA with Sleep Apnea diagnosis. You've waisted my hard earned money for NOTHING....”

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Posted 6 years ago

Hello Neil, we are sorry you feel this way. Any sleep study can only be an analysis of sleep on that particular night. On the study you did with us, the data did not show that OSA was present that night, and therefore has to be deemed inconclusive. You may well have had different results on a different night but our conclusions can only ever be drawn from the night we analysed. Our studies use NHS-standard equipment and are conducted by independent, NHS-trained sleep technicians with a minimum of five years experience, so the results are entirely accurate for that night. I believe a colleague has been in touch (or will be shortly) about a more in-depth study to investigate your sleep further. We do however apologise for the age error and will be happy to send a revised report with this corrected. Regards, Intus Healthcare

Posted 6 years ago

“Brilliant service keep up the good work”

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Posted 6 years ago

“Order from The Netherlands, recieved in 3 days, tracking all the way visible, no descreption necessairy for supllies. (Like in the USA)”

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Posted 6 years ago

“supplies of sleep apnoea filters”

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Posted 7 years ago

“I was very impressed by their friendly personal service and rapid delivery service”

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Posted 7 years ago

“I have always found you very helpful but I find your products are all increasing in price rather rapidly”

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Posted 8 years ago

Hello Hazel, thank you for your review and your positive comments. We do apologise that some items have had their prices increases recently - we rarely increase prices and only do so when our own buying prices increase. I know in particular you regularly order RemZzzs and unfortunately the manufacturers changed the way they are distributed which has led to significantly higher costs for us to purchase them. We are in dialogue with them to see if there is another solution to this, and our intention is for them to reduce to their original price if possible but it remains to be seen if this is possible. Thank you again for your positive comments and your continued custom, and do let us know if there is anything further we can help you with. Regards, Intus Healthcare.

Posted 8 years ago

“Very fast, efficient service!”

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Posted 8 years ago

“Very good service from Intus who seem very knowledgeable with regard to CPAP treatments in particular. The product is excellent and has already made a huge difference for a very reasonable price. Very pleased.”

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Posted 9 years ago

Intus Healthcare is rated 4.8 based on 1,787 reviews