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Investor's Business Daily Reviews

4.2 Rating 1,031 Reviews

78 %

of reviewers recommend Investor's Business Daily

Company Reviews

4.2

Based on 1,031 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 20%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

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About Investor's Business Daily:

Our Mission is to Help You Make More Money in the Stock Market.

We accomplish our mission by delivering actionable investing content, comprehensive tools, and educational resources to help you make smarter trading decisions.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been my experience that by the time I get the notification, whatever momentum has taken place has already started to reverse. Instead of making six eight 10%, I make a loss, or only 1%. It is just very delayed compared to the market. That was the only issue I had. No issues on billing”

Posted 1 year ago

“Thank. You Khunanon. Wongouan”

Posted 1 year ago

“5331910050059764”

Posted 1 year ago

“Messages ok”

Posted 1 year ago

“1000000000”

Posted 1 year ago

“It’s all hype and lies, do not subscribe. It is a scam taken straight from The Republican playbook. Hype, lies , repeat, spread the lie around, make it look good on paper I’ve tried to cancel for months now, once you fill out form on website to cancel they tell you to call and you call and no one answers and they tell you to go to website . Their phone message changes and is often played stop an old message AND their hours change. Don’t be a sucker, even their info is all hype,, so what if a stock is flying high , it is a groundless strategy. Worst outfit ever”

Posted 1 year ago

“IBD offers something not only that they cannot deliver (their paper) - they don't even care to check up if the situation is resolved. That is horrible customer service making the whole service unusable.”

Posted 1 year ago

“My online subscription has been down for 12 hrs and at hour 10 finally able to speak to a person who indicated it would take around 15min. Two hours later still down and the second customer service person indicated that person should not have committed to that timeframe and ask if I would like to cancel my subscription! Technical support is not a strong element of this organizations offering-they also do not have after business hours support.”

Posted 1 year ago

“IBD has consistently failed me for my weekly printed edition. This is the third week in a row that I have not gotten my printed copy. I have talked with reps over the years, this has happened 3 or 4 times that I have missed multiple issues in a row. They seem to either make empty promises for delivery, or have no control over their delivery service. They extend my subscription and I have the electronic version available but I want and use the printed copy for an easy quick reference. I guess I should just cancel all my subscriptions and get the free copy at the library.”

Posted 1 year ago

“Thank. You Khunanon Wongouan”

Posted 2 years ago

“This app is not what I thought it was people are telling the truth and I trust what they are saying you guys are not what I thought you were so I'm going to stick with E-Trade”

Posted 2 years ago

“Check your credit card transactions often, cause IBD tends to charge you whenever they want. When I first subscribed they charged me twice within a few days. When I canceled the subscription they charged me again, 7 days before my initial subscription ended. When I called to ask why they said they charge in advance to make sure that there are sufficient funds on your account and that domestic customers have to call some number if they want their membership canceled instead of clicking on “cancel my membership” in your Online IBD account. I canceled it using MY IBD page since the senior product manager Arnie sent an email where he wrote that I can manage my subscription online, or by email, or by calling them. My IBD page still shows that I have no active subscriptions, which I don’t understand, since they charged me for a monthly membership a few days ago. My online billing history on the same account page never showed the duplicate charge or the amount they charged after I canceled my subscription. So what your IBD online account shows has nothing to do with what your bank account shows. Also, read their Terms of use, they have some pretty interesting terms there. And be aware that each product/service they offer can have a separate Terms of use, different than the general version. I liked their website, and different products, and I just can’t understand why they need to scam people to make money.”

Posted 2 years ago

“I have used it for years. I liked the charts in particular, but they have become unreliable in past several months. Also get tired of their own adds popping up on screen blocking what I am doing on a site I pay them for. I may leave them.”

Posted 2 years ago

“Subscribed for IBD Digital + Weekly Print, 2 Months Special 1 $14.00. Never received paper copy. Called in last week of Feb (Waited until this time based on my experience with other subscriptions as it may take time to start - 6 weeks or so). Was told the subscription got renewed for 8 weeks and, I should receive paper from now on, which is considerate. Got up early and checked for couple of weekends and didn't get any paper delivered. Called in the middle of march to notify that I didn't receive paper. This time I hear we can't extend anymore as we already extended once. I requested for credit. That isn't possible either. The only way it is possible if I subscribe to digital. This is totally unacceptable. To get one service (which was already paid) we have to pay for another service. I wouldn't recommend this service to any one and please be cautious.”

Posted 2 years ago

“Very informative!!”

Posted 2 years ago

“Set it up done and thank you.”

Posted 2 years ago

“Customer Support Christina was extremely rude. I have never experienced such a rude, unprofessional and no unempathetic support. I have called to inform that I only signed up for 5 weeks trial and it ended 2 days ago but it auto renewed and charged to my credit card. She bluntly said that it is stated clearly and there is no way a refund can be done. When I requested to know who can help, she rudely said no one and auto renew can be terminated next month. Then she just ended the chat. Super rude support. Not tactful, rude, no customer service and unempathetic.”

Posted 2 years ago

“Well customer service is really good it was hard for me to get to used to stock market but I'm learning I'm learning who has my investments and where they are learning about how much money is in my account and I would like to add my photo”

Posted 2 years ago

“Pues si está bien sus programas y demas si se puede agregar videos fotos”

Posted 2 years ago

“I have subscribed to IBD for over 30 years. IBD has progressively moved toward an unapologetic money mill constantly urging benign upgrades and now limiting news feeds emplying the carrot and the stick marketing technique. William O'neil at best was a mediocre fund manager who decided to sell the oil lamps with the CANSLIM (can'tswim) investment method that has proven ineffective time and again. to wit the FFTY, a fund that tracks the IBD 50, has performed abysmally since its inception. If this an etf that tracks the performance of IBD's methodology and ideology than doesn't it tell something about the methods employed? The proof of concepts is failing. The center cannot hold and pretty sure William O'neil is either dead or suffers from dementia. The information provided is good however some of the data is incorrect as they don't always reflect the true revenues or debt held by the equities covered because they fail to update. They are on the west coast so they are a bit out of step with Wall Street too. Some may take this as a welcome different point of view but their methodology admittedly has a small influence on the market as a whole; their writeup and selections do very little to advance the volume of any stock they list or promote. They also are shameless in their excessive advertising using popups for discount brokers who advertise heavily on their website. This reflects their bias toward rapid selling and buying which the Discount online brokers enjoy but few who trade often ever make money. So if you can stay away from their voodoo methodology and just use their data as a starting point then you might be able to uncover some gems but remember you have to wade through all the noise and sputum thrown at you to get to the good stuff. I still use it but the quality is progressively becoming more mercantilist and limited with a large ambiguous bias: We are not telling you to buy this stock but it sure looks pretty. The Big Picture will give a nice snap shot but if you follow the market it will just echo what the talking heads are saying. Lastly they are very heavily biased toward the NASDAQ, even though they lag it in performance and most certainly lag against the S&P 500. Also rising interest rates and any hint of a bear market will crush your performance but don't be fooled in trying to time-- timers never win. At IBD you might find some gains on an updraft of a bull market but will lose the death of thousand knives that all rapid cyclers die of. The idea of cutting loses short has been proven time and again to be flawed against a simple buy and hold strategy of good equities some of which you might find in their pages only if you can resist their urging to churn your portfolio with the blessing of their advertising discount brokers.”

Posted 2 years ago

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Investor's Business Daily is rated 4.2 based on 1,031 reviews