Invoice2go Reviews

Name: Invoice2go
Address: 2317 Broadway St. 2nd Floor, Redwood City
Rating: 3.06

3.1 Rating 610 Reviews

52 %

of reviewers recommend Invoice2go

Company Reviews

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3.1

Based on 610 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Email:

bdm@invoice2go.com

Location:

2317 Broadway St. 2nd Floor
Redwood City
94063

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Invoice2go 1 star review on 14th February 2023

Anonymous

Anonymous // 01/01/2019

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“Too much money . I’m gone .”

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Posted 3 years ago

“This s a bad company that started of with giving use of scanning EAN number and now after getting the customers they have stopped it and become another cheap bookkeeping software and charging double the price for basically nothing”

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Posted 3 years ago

“Absolutely the worst app. Never syncs with different devices the compony is not capable to make any updates without creating more problem with the app. Total amateur hour. Now i've noticed that my estimate/invoices are opened by the recipient yet it does not shows up as "opened" it only shows "sent" in the app”

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Posted 4 years ago

“We have used Invoice2go for the last 2 years. Both occasions when our plan was due for renewal they have DOUBLED our plan price. I checked on 3 different devices and each device stated a different renewal price. For any new customers they are offering the year at HALF the price of the original plan £16.99/month however, for existing customers it is £33.99. I appreciate an introductory offer but this is ridiculous.”

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Posted 4 years ago

“As a customer of a trade that uses this, the invoice gave the impression that pay2go was the only payment option. There was no mention of any 'online payment' surcharge, which amounted to $28 and was only divulged AFTER the payment. Turns out there was a second page of the invoice which had a small type BSB banking details...which would havebeen my preferred method of payment and would not have involved any fees. Sleazy.”

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Posted 4 years ago

“The worst company I have ever dealt with!! Ignored emails to cancel then will not refund. I’m sure it is against gdpr to keep customer card information without permission!!! Jokers do not use”

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Posted 4 years ago

“I can concur with other reviewers who have small businesses out there, leave this well alone. I purchased this over 5/6 years ago and the price has just rocketed. If you have got it and thinking of moving on, which I now have, cc your invoices to yourself so no need to access ITG for end of year tax returns. I would highly recommend a few other apps out there who are far less greedy and a lot more on your side.”

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Posted 4 years ago

“as a customer who had a company use this...wow. the whole app is a scam. Everything was good till you hit approve.. then find out there's a 50$ transaction fee, and the whole page starts implying I have to pay right now or get hit with late fees.. we didn't even setup an date/appt. yet... and I know contractors deal with crappy customers all the time... but who pays 100% upfront like that. told the contract I wasn't gunna be using this app... come see me and i'll gladly pay you person to person..”

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Posted 4 years ago

“Worst app I’ve ever used! Build my client $600 said it would take seven days to process the first transaction. After three days they refunded the transaction to my client without notifying me. Client thought I was playing games and never played me again. Highly recommend staying away from this app!”

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Posted 4 years ago

“Same as below rip off pricing”

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Posted 4 years ago

“Started off buying as a 7 dollar app 4years later and it's 400 bucks a year for my small business. Avoid and try another.”

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Posted 4 years ago

“Was good to start with, but is now much too pricey for a small business like mine. Terrible that you can’t access your old invoices after leaving Invoice2go. I have now designed my own invoice using Apple Numbers.”

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Posted 4 years ago

“Great app, love it”

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Posted 4 years ago

“To expensive... the price just increases all the time.👎”

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Posted 4 years ago

“not impressed... Use to think it was the best app/program out there...took away the ability to create customized invoices, made there process cumbersome and slow. I have constant issues with estimates taking forever to be converted to invoice....they should never have changed it 4 years ago when it was actually working. Try finding a support number to call..i dare you...you'll be so trapped into the abyss that is I2G that you will never get out or your problem solved and waste a ton of time doing it....go to ZOHO, Billdu anything else but don't waste your time and money”

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Posted 4 years ago

“To expensive... the price just increases all the time. To loyalty to existing customer. 😡😡😡😡”

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Posted 4 years ago

“Without warning took $179 from my account. No notification or warning. $179 is steep price for a VERY POOR product. Give me back my money!!!!!”

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Posted 5 years ago

“I had money taken from my account with no warning or authorisation. Have been repeated ignored on the in app support”

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Posted 5 years ago

“Constant increase in price. Repeated failed "updates" and charging a fortune to add more than a few clients is ridiculous. You can't write a simple invoice anymore without adding a client to the limited database even if you will never see that client again. Greed has overtaken their company ethos - maybe they have been silently taken over by Apple?. Forget it and either use freeware or get a fully featured accounting package for the same price. It is not value for a small business”

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Posted 5 years ago

“If I could give it no stars I would 😡😡. I complete rip-off, 7 working days for YOUR money to clear, it leaves the payees bank instantly then stripe hang on to it for a week and a half almost, gaining interest on money that you have earned. DO NOT PAY/USE THIS RIDICULOUS APP, it’s meant to speed things up not slow it down and line someopoxket with your hard earned😡😡”

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Posted 5 years ago

Invoice2go is rated 3.1 based on 610 reviews