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Isle Blue Reviews

4.7 Rating 786 Reviews

94 %

of reviewers recommend Isle Blue

Company Reviews

Product Reviews

4.7

Based on 786 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 4th April 2024

Isle Blue 5 star review on 4th April 2024

Isle Blue 5 star review on 3rd April 2024

Isle Blue 5 star review on 3rd April 2024

Isle Blue 5 star review on 3rd April 2024

Isle Blue 5 star review on 3rd April 2024

Isle Blue 5 star review on 29th March 2024

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandy Shores was a stunning property. Jhofel made our stay absolutely perfect. He was gracious, attentive & friendly. Highly recommend Isle Blue!”

Isle Blue 5 star review on 21st November 2023

Posted 4 months ago

“There was several breaks in communication from Isle Blue and the villa: Instead of food being selected for just the arrival dinner and the next day; the staff needs the first 3 days selected upfront. Allergies were also a miss. Staff didn’t have allergy list for food. Amex is not accepted at the house — I wish this was communicated prior, also expectations to bring cash for a tip for the staff. The wording in the site of the 23% service fee was made to believe that went to the staff if we chose to use the chef services. That is not the case.”

Posted 4 months ago

“We enjoyed Sunrise Villa for a two-week stay once again and it hit all the marks. The villa is perfect and the view even more so. Maurice our concierge was very helpful in arranging messages, transportation, and reservations. Josephine kept things tidy as always. We indeed will be back, it truly is paradise.”

Posted 4 months ago

“The staff was very friendly and anything we needed, they did their best to supply. That is the only reason this is 2 stars and not 1. The communication between Isle Blue and the Villa needs improvement. When we arrived, the villa was under the impression we didn’t need food services everyday and they only have enough food for the first night and breakfast the next morning (that’s what we preselected). We had to scramble to set up lunch and the next dinner. Isle Blue needs to start communicating with the paying guest 48 hours of meals, not just the first night. This caused a massive hiccup for 10 people. Also, allergies were not relayed making the first night tough for two people on our trip. Another odd encounter, Isle Blue provides the pickup car from the airport but not the return car back on departure. That’s ok, but the company they use for arrival, isn’t the same company we pay for on departure. This also caused hiccups throughout the week. The bathrooms need maintenance as parts and pieces in the showers have been neglected. Tile is missing on the pools. Ants all over the main level — when you see the location it’s breathtaking and truly gorgeous. I just hope Isle Blue gets it together and corrects some of these hiccups. We had some rat issues. They were called opossums however in North Carolina, we call them rats. Running all over at night, dining room, outside by the pool etc. I also agree with the previous review feedback regarding towels and plumbing issues. The towels were not great - would have expected nice large fluffy ones in a property of this calibre (including the pool towels). The plumbing was also problematic.”

Posted 5 months ago

“They were great to work with, good communication”

Posted 5 months ago

“Best vacation ever. Staff was fantastic and Denise the chef was great she never had a bad meal. We plan to do this trip again in 2025. Thanks again Fantastic property 😀”

Posted 5 months ago

“Isle blue is amazing . Sarah Gigli is excellent and very resourceful agent. Sarah knows her stuff and if it’s something she doesn’t know she will find out and get back with you. Sarah is very kind and she is a great asset to the Isle Blue team. Thank You Isle Blue!”

Isle Blue 5 star review on 3rd November 2023

Posted 5 months ago

“Perfect setup for 3 couples. Outstanding service from Chris upon arrival. Zero issues while staying in 505. You cannot beat the view either! We will be returning to Barbados in the future and most likely to Sapphire Beach.”

Isle Blue 5 star review on 31st October 2023

Posted 5 months ago

“Isle Blue and their staff were so wonderful to work with for our trip. They helped us take care of every detail and were a wonderful resource as we planned everything. The Villa and experience we had was wonderful.”

Posted 5 months ago

“My wife and I experienced an epic visit to the island of Turks and Caicos, and Isle Blue served us very well in identifying a location that was perfect for us, aided in the navigation of travel to and from the island, and offered knowledgeable suggestions as to what to do and where to visit while there. We found the perfect little spot that was highly suitable. The photos and description of this location were near identical to the listing (unfortunately we found this to be rare during our search). I also found Isle Blue and its representatives to be responsive and timely throughout this process. There were a couple of miscues that bothered me a bit. Some fees arose that were not included in the initial language and were not disclosed until the booking process. Fees that to my feeling should be absorbed by the property owners, even if folded in to the cost. Transparency would have been appreciated regarding these fees, in my opinion, but this did not in any way negate the overall experience as being positive.”

Posted 5 months ago

“The Villa was sheer perfection.....the photographs didnt do it justice. The staff were loyal and very well trained. We all found the managing agents a little chaotic”

Posted 5 months ago

“Our villa in Barbados was amazing, along with our cook and housekeeper. However, our local concierge - Amara (from BlueSky), did not meet expectations. To begin with, she did not email us instructions for entering the property so we arrived at our villa we spent about 30 minutes standing outside of the property trying to contact her to get the code to the lockbox. The next day she did not visit the property to introduce herself and to orient us to the property. We found out on the second to last day of our trip that there were amenities in Westmoreland that we could access but we needed to check in at guest services. But this information wasn't written anywhere and we felt like Amara should have informed us. The property was great but the local concierge was disappointing.”

Posted 5 months ago

“Isle Blue like always was amazing! The villa was BEAUTIFUL, and the staff was kind and helpful. The villa manager was literally the best and made sure that everything went smoothly and all our needs were met. It's going to be hard going back to regular vacationing after experiencing this level of service and care. The chef was phenomenal; every meal was just crazy delicious. I can't wait to book again.”

Posted 5 months ago

“Our vacation was perfect! Isle Blue staff: Stephanie, Sarah and Robb answered all our questions and were there for us every step of the way. Villa Capri on Sopadilla Bay, TCI was so beautiful with its private pool and beach. The Villa itself included everything we could have needed including towels, laundry detergent coffee even sunscreen and books! We were impressed with the full kitchen, living area and upstairs bedroom with balcony overlooking the Bay, stand alone tub and walk in shower. We spent most of our time in the water. We snorkelled and saw turtles and tropical fish near the pier. The beach was quiet with vendors only a short walk away, selling drinks and jetskis. We loved this little piece of paradise and would go back in a heartbeat! Thank you for making our 25th anniversary a memory of a lifetime!”

Posted 6 months ago

“Isle Blue service was 5 star. The concierge and other representatives were pleasant, professional, knowledgeable and very helpful. I look forward to using this service again.”

Posted 7 months ago

“We loved our stay at Beach Cake villa in Turks and Caicos. The villa was beautiful and the views were fantastic! We spent our days relaxing by the pool or cooling off in the pool. We also took walks on the beach and enjoyed evenings at some of our favorite restaurants. We cannot wait to come back.”

Posted 7 months ago

“Isle Blue definitely made it a vacation to remember. From the amazing staff that were available 24/7 to the unreal view as soon as you walk out the doors. Everything you needed was right on site. The beach was beautiful and the pool was great.”

Isle Blue 5 star review on 12th September 2023

Isle Blue 5 star review on 12th September 2023

Isle Blue 5 star review on 12th September 2023

Isle Blue 5 star review on 12th September 2023

Posted 7 months ago

“We wanted for nothing! Our chef, Linda, crafted excellent meals and accomodated any request. Our Butler, Lorraine took excellent care of us and planned events that made our visit most enjoyable. Our housekeeper Verneice made sure our villa was immaculate at all times. We had a wonderful stay and would definitely come back again!”

Posted 7 months ago

“The vila was fantastic very clean and had everything that was needed even the eminities were amazing Fritzs the helper was also very very nice”

Posted 7 months ago

“To say we enjoyed our stay at the infinity would be an understatement. The house was amazing and the service we received from the staff was top notch - they treated us like family and made it feel like home.”

Posted 7 months ago

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Isle Blue is rated 4.7 based on 786 reviews