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iTokri आई.टोकरी Reviews

4.7 Rating 11,354 Reviews

94 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

4.7

Based on 11,354 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 4th April 2024

iTokri आई.टोकरी 5 star review on 28th March 2024

iTokri आई.टोकरी 5 star review on 21st March 2024

Bhavya Patneedi

iTokri आई.टोकरी 5 star review on 4th March 2024

iTokri आई.टोकरी 5 star review on 27th February 2024

Mamata Mukhopadhyay

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had purchased a sari blouse vide Order NO 602403, delivered on 24th May, 2023. However, I was not happy with your product as it was not the colour I wanted and I was not happy with the fitting either. As per your return and refund policy I immediately sent an email to iTokri.com on 25th May after speaking to yuor customer service executive. It has now been almost 9-10 days since I sent my refund and no one from iTokri has bothered to respond or contact me. Frankly, I am disgusted and disappointed.”

Posted 10 months ago

“Extremely disappointed and will not be them using ever again. I ordered a suit on 3 May and on 2 June it still hasn't arrived in the UK. This is fine if customers' expectations are managed, but I was told my item would be with me in 7 days. The wedding I ordered it for came and went. Overall an incredibly frustrating experiencing and if I could give zero stars, I would. Truly terrible.”

Posted 10 months ago

“Quality issue . It is not all as per photo .. size also not good .”

Posted 10 months ago

“Didnt receive my order. its almost 10days i ordered it.. no support or promptness from itokri”

Posted 10 months ago

“Haven’t received any as yet”

Posted 10 months ago

“Wastage of money don't buy any product from your company”

Posted 11 months ago

“I order to help the women who work and support family. Please improve on products.”

Posted 11 months ago

“The product looks faded.. not happy”

Posted 1 year ago

“Terrible service. This is the second time i have experienced delay in your services and you just apologise nothing else. Delay in the sipment. Has to cancel the order due to wrong information provided on the website. Terrible customer support as well. You are just glitter and nice on the outside but inside everything is bad.”

Posted 1 year ago

“Not meet my expectations...i think it is a second quality product.... feel very sad”

Posted 1 year ago

“Worst customer service!! I’ve made the payment in the 24th of February but until today, the 27th of February there is no trace of my items. The tracking website does have any constructive info. The people gets back to me three days after I send them a message regarding the delivery. I just hope my items arrived safely”

Posted 1 year ago

“Very poor quality.....it looks like a Rs 500 product.....very dissatisfied”

Posted 1 year ago

“A substandard product was sent. Not worth the price you paid for it. A very bad deal”

Posted 1 year ago

“👎😔 so sad. Received about half a dozen messages about shipping and delivery of the item, but, alas,it never reached me, till this day. So what option should I give. Improve your delivery mechanism”

Posted 1 year ago

“The neckpiece was damaged when opened ☹️”

Posted 1 year ago

“Kites were described different to what I received. So small. Can’t be used”

Posted 1 year ago

“A greeting as I pay 4000/- for that piece stitching is so messed and untidy woollen or matte cloth needs proper lining,,, no lining is there very disappointing”

Posted 1 year ago

“Vry short bottom cloth j.e 180 cms only, unable to gt it stitchrd. Nt happy”

Posted 1 year ago

“Received a damaged product in a a courier it self, and i had to follow on return/exchange. Spoke with team on same day when i received a damaged product. But no response from team and i had to send couple of mail for it.”

Posted 1 year ago

“Horrible damaged torned piece !! And even after sending the bank details for refund , they go on asking details instead of refund!!!”

Posted 1 year ago

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iTokri आई.टोकरी is rated 4.7 based on 11,354 reviews