iTokri आई.टोकरी Reviews

4.7 Rating 11,311 Reviews
94 %
of reviewers recommend iTokri आई.टोकरी
4.7
Based on 11,311 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read iTokri आई.टोकरी Reviews
iTokri आई.टोकरी 5 star review on 28th March 2024
Anonymous
iTokri आई.टोकरी 5 star review on 21st March 2024
Bhavya Patneedi
iTokri आई.टोकरी 5 star review on 4th March 2024
Saritha B.S
iTokri आई.टोकरी 5 star review on 27th February 2024
Mamata Mukhopadhyay
iTokri आई.टोकरी 5 star review on 30th January 2024
Sumod N
iTokri आई.टोकरी 5 star review on 26th January 2024
Shweta Vijayan
iTokri आई.टोकरी 5 star review on 12th January 2024
Shweta Bhupendra Naidu VVHAS
226
Anonymous
Anonymous  // 01/01/2019
Hi, I have been a regular customer since the start of itokri and have recommended it to so many friends! For the first time, I was disappointed with the quality of products sent. It would be best if the envelopes’ design could be pre-selected instead of sending assorted ones. Some kalamkari envelopes I got at were of very poor quality. I even got 2 envelopes of the same design! I wish I had received ones of higher quality and better designs. Please ensure that customer can select the designs they want. Thank you.
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Posted 1 year ago
not worth for cost and meterial quality is not good
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Posted 1 year ago
I bought a cotton salwar. Design was good. But the fabric was really thin. It would have been a perfect product if the fabric was a lil thick.
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Posted 1 year ago
Material is average....I ordered 3 kurtas...in which one kurta had incorrect measurement..despite telling I'm 2xl...it wasn't 2xl... disappointed
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Posted 1 year ago
Do not use this site for sending international shipments or gifts. They give you a tracking number which is useless. If you follow up they send another tracking number and duties are charged from the recipient and there is no option for the sender to pay. Call centre gives conflicting information. Products are good but use them only for domestic shipments
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Posted 1 year ago
Colour fade
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Posted 1 year ago
This was my first order after multiple research with iTokri A lot needs to be improved. I bought 6 cushion covers- 4 from one set and 2 another. I ended up with 4 diff sizes ranging between 14 inches to 15.5 inches. No two are alike. The stitching is not good and the way the zip is placed, may not last long. They sent a personal handwritten note thanking- which was nice. It is not about the price- but Rs125/ cushion cover for shibori where the price / meter is about Rs 120/ and workmanship is poor is not worth it. I will not recommend and not shop until I know the quality is improved. Sudha Thomas
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Posted 1 year ago
Thanks for the product items and surprise gift as a complementary
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Posted 1 year ago
I have bought 3 printed cotton skirts two weeks ago based on a similar skirt I had bought in January 2022. Each skirt cost Rs. 899, which is quite expensive for a skirt of that quality. But I was even more disappointed with the size. The first one fit me quite well. But the recently purchased skirts are almost 30 cm smaller at the waist. It seems like iTokri has no quality check on the products it sells. This should be done in future.
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Posted 1 year ago
Great product! Nice fabric but delivery is extremely slow! I think you can improve with better courier partners. Redacting 2 stars only for the slow delivery
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Posted 1 year ago
I have bought quite many items on your portal from materials, to napkins, hand hammered pital masala boxes, dupattas and sarees. Mostly these were good purchases. However I was most recently disappointed by the sarees I bought a few days ago. One Kanchipuram cotton saree was shown as purple with a pink border; what I received was midnight blue with a virulent rani pink border. Another turquoise green Kanchpuram saree was shown with a narrow silver zari border; what I received was a big silver border; the "pure art silk" grey and pink saree was extremely fragile and thin liable to tear on wearing. Hence, I am dejected and therefore unlikely to buy any sarees or fabrics from itokri.com in future. Please could you try and be correct and precise in depicting on your portal?
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Posted 1 year ago
Broken earings delivered
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Posted 1 year ago
Some of the products that can’t be shipped outside India should have clear mention of it. The sets I ordered had waxed candle which is not allowed and must be removed. If I had known abt it I wouldn’t have purchased the item.
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Posted 1 year ago
Hi! This time the Vidarbha Tussar Cotton Silk material was not so good- it neither had the lustre/sheen of silk nor the softness of cotton.
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Posted 1 year ago
The website is proactive and friendly. But the products? I ordered a pair of earings...dokra...finishing not so good. Ordered a necklace of terracotta, it came with rhe hook broken. Quality control is a pro lem. I returned, they gave me a gift card but now I have to pay delivery charges.
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Posted 1 year ago
It shows differently in original item
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Posted 1 year ago
So bad quality what I purchased and I want to return it and want money back
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Posted 1 year ago
The saree is good. But the product description is wrong. The Saree doesn’t have a blouse. Please provide the right description.
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Posted 1 year ago
I ordered this beautiful dried grass tote (love the handwritten personalised note that always accompanies every purchase, not to mention the red seal :-)). I opened the box to find that the bag had been bent out of shape - having been tightly packed in a smaller box than it should have been. I immediately sent pics of it to itokri customer care. The very next day, a rep reached out to me and arranged for the pick-up. while i do regret that i lost out on a beautiful piece, I appreciate the care taken by itokri team to ensure that my complaint was attended.
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Posted 1 year ago
Hello itokri, I bought a few cushion covers,towels and essential oil from a few days back. The towels and cushion covers were good but they could have been better. Oil is upto the mark. You service is very good. Thanks a lot.
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Posted 1 year ago
iTokri आई.टोकरी is rated 4.7 based on 11,311 reviews