iTokri आई.टोकरी Reviews

4.7 Rating 11,311 Reviews
94 %
of reviewers recommend iTokri आई.टोकरी
4.7
Based on 11,311 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read iTokri आई.टोकरी Reviews
iTokri आई.टोकरी 5 star review on 28th March 2024
Anonymous
iTokri आई.टोकरी 5 star review on 21st March 2024
Bhavya Patneedi
iTokri आई.टोकरी 5 star review on 4th March 2024
Saritha B.S
iTokri आई.टोकरी 5 star review on 27th February 2024
Mamata Mukhopadhyay
iTokri आई.टोकरी 5 star review on 30th January 2024
Sumod N
iTokri आई.टोकरी 5 star review on 26th January 2024
Shweta Vijayan
iTokri आई.टोकरी 5 star review on 12th January 2024
Shweta Bhupendra Naidu VVHAS
226
Anonymous
Anonymous  // 01/01/2019
The bath towels are just like dupattas, no use as towels
Helpful Report
Posted 1 year ago
Very poor delivery experience. Blue dart their partner and itokri had no communication. 20th October order still not recd. Blue dart person came when door closed. Then he asked to share otp and promise to deliver next day. Till date he doesn't arrived. Itokri only promises to look into the matter but didn't responded as well.
Helpful Report
Posted 1 year ago
third-class quality not-long lasting attar smale 00 ***
Helpful Report
Posted 1 year ago
Ordered candle baskets to gift my friends on diwali, received the order in a terribly damaged condition. I called up the customer service to inform about the product and they tell it's non returnable. I had to share the screenshot of there own product details to make them realise that it was a returnable one . So pathetic the customer service is that don't know their own terms and conditions. I will not recommend itokri to anybody . Terrible experience I had.
Helpful Report
Posted 1 year ago
Though it was supposed to be a customized product, it did not fit. The fabric too was not as specified in the product detail. It was a waste of money experience for me. Sorry to say...
Helpful Report
Posted 1 year ago
I ordered the cleopatra necklace, to be delivered to my mother’s address, got an email (mom got the sms too) saying that the product is on the way, but have still not received the delivery. Disappointed.
Helpful Report
Posted 1 year ago
Hello team. To start with, I'm a huge fan of itokri and have purchased many products from your site. The first time I bought curtains for my room after my marriage I was very excited. I ordered them around 3rd Feb. They looked nice in my new house but yesterday was the first time I washed them and it bleeder out all the indigo. The whole curtain is ruined now. It was a white and indigo and now the white is gone. I don't want to use it anymore. Such a waste of money and I'm very angry about it.
Helpful Report
Posted 1 year ago
Bought three shirts. Two of them bleed color. Disappointed.
Helpful Report
Posted 1 year ago
Received product in damaged condition.
Helpful Report
Posted 1 year ago
I ordered 1 kg cocoa powder but i got 250grm as cocoa powder it showed rs 300/ print rate but i payed rs 350/you fooled me
Helpful Report
Posted 1 year ago
I had orders 3 scarfs and 3 potli as gift bags . I recd one scarf with no heming … very very shabby . The potli’s were very different from the images . You are taking your customers for granted . Your call center says potli cannot be returned . May I know why . Specially when you have sent me the wrong one
Helpful Report
Posted 1 year ago
Don't go for it, looks old, faded not as picture and return process is also very lengthy as well customer care services.
Helpful Report
Posted 1 year ago
Very bad cloth quality transparent
Helpful Report
Posted 1 year ago
Unhappy, paid extra ₹10 for customisation, but there was no follow up. Thanks for nothing. Never again
Helpful Report
Posted 1 year ago
Service achi ni he
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Posted 1 year ago
So far I have not received the item. How can I write a review!!!!
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Posted 1 year ago
I have ordered 2 kurtis of same size.Guess what? one seems to be larger than other one.I called them and drafted an email for exchange.They said they will take it back but there is no follow up on returns.So better dont buy stitched materials.you can buy cut pieces.
Helpful Report
Posted 1 year ago
Not satisfied with the quality as the dupatta is cut very unevenly and it is not even stiched from the edge
Helpful Report
Posted 1 year ago
I never recieved my order yet!!!! Very bad service!!
Helpful Report
Posted 1 year ago
Ordered a saree but received a small box that by no means can contain a cotton saree. Returned the courier. Very disappointed.
Helpful Report
Posted 1 year ago
iTokri आई.टोकरी is rated 4.7 based on 11,311 reviews