“I wish I could give them zero stars!!! Horrible customer service. Ordered two pairs of shoes back in February, after tons of emails and a dispute from PayPal, they sent me my order. I got it in the mail today and they only sent ONE of the TWO pairs of shoes I paid for. DO NOT ORDER FROM THIS COMPANY!”
“If I could give them no stars I would. I ordered my shoes on January 15th and I still haven’t received anything. I have emailed them a total of 6 times. At first they apologized and said they would give me a coupon, the next few times they said they lost it due to the busy season, and at this point they haven’t even responded to my last 2 emails. They take forever to respond and I demanded for my money back now. DO NOT BUY FROM THIS WEBSITE!! ITS A SCAM!”
“I ordered 4 pairs of shoes from them on December 3rd and STILL HAVE NOT received them! Every time I’ve emailed them they say to be patient and that they will expedite it. I asked for a refund and they refused. This site is a SCAM!! I’ve seen about 3 other websites that have the same exact stuff and same discounts. DO NOT order from them. Save your money!!”
“I would NOT recommend this website! I ordered two pair of shoes and only received one. I emailed them and NO response!! The pair of shoes I did receive are too small, but cute! Now I only have one pair of shoes that DO NOT fit and out my money I received as a birthday gift! Wish I won't have ordered in the first place. I was skeptical in the first place. Should have known better!!”
“Just like everyone else on here, I ordered a pair of shoes January and never received them. I had to call my bank to get my money back and dispute! DO NOT BUY FROM JANECHOICE.com”
“I wouldn't even give them a one star! Ordered my sneakers at the end of January took the money out of my account, never came! Several emails back and forth saying they were coming ,they're in the mail,they're stuck at the border, still no sneakers! They've offered me percent off other orders twice and a $10 coupon. Why would I want that when I never even got my first order! When I told them it was reporting them then all of a sudden my money was back in my account and the email they sent me disappeared somehow from my inbox emails! Strange!?! Don't order from this company it's a Chinese scam!!!”
“I ordered on Nov 15 and it’s Jan 20 and I still haven’t received any of the 3 pairs of shoes I ordered. I have emailed 4 times and they keep telling me to be patient they are on their way. It is obvious I will never get my shoes and when I tell them to refund my $ they say sorry for the inconvenience but be patient. So I’m not getting my $ back either. DO NOT SHOP AT JANES CHOICE!!!”
“Ordered 4 pair of shoes and it took over a month for the package to arrive. Only thing in the package is one pair of shoes. Will never see the rest and am put over $100. Total scam site.”
“Haven’t received the shoes after ordering over a month ago. Contacted and there’s not even a tracking number saying it’s been shipped. Pretty sure this was all a scam. DO NOT ORDER FROM THIS SITE.”
“SCAM SCAM SCAM: I still haven't received my order after over two months. I've emailed customer service and I get the same exact copy and paste response: "Dear customer,
We feel sorry for the inconvenience caused to you.
The package has been sent to the post office, it will be shipped out soon.
Sometimes the tracking information may be delayed during the busy season.
Your kind understanding will be highly appreciated.
Best regards
Coka"
I've asked for a refund several times and nothing. All they say it has shipped and send me a "tracking number" that doesn't work. SCAM SCAM SCAM: Look who wrote the 5 star reviews. Obviously employees”
“After waiting a month, they shipped the wrong pairs of shoes to me. I ordered two pairs of booties, and they sent me two pairs of wedges that were huge compared to my size. Now they want me to pay shipping to send them back. How is this my fault?? SCAM! And yes, they're very cheap shoes. I regret not checking where the company is from before ordering.”
“Ordered almost 2 months ago hasnt even shipped yet. Tracking number doesn't exist. I've asked for a refund, but they continually beat around the Bush by saying I'm sorry and we are working o this. I've now asked to cancel and refund at least 5 times and they still wont refund my money. Even though it hasn't sent yet.”
“Terrible quality shoes, awful customer service. When the shoes arrived (after weeks) they smelled like chemicals and look AWFUL. The quality is so cheap and when I inquired about return, they told me to "give them to a friend." Then, they said that I would have to pay for the return shipping. THEN they offered me a 20% discount to KEEP the shoes. I paid $70+ for 2 pairs of shoes + shipping and I have never experienced such unprofessional service and quality. save yourself the time, money, and disappointment and do NOT order from this scam of a company.”
“I was very pleased with my purchase from this website. I bought boots & sneakers, and both were very cheap but surprisingly great quality! I would 10/10 recommend Janechoice!”
“Besides my package taking a little longer than a normal package, I think this place is great! My shoes look exactly like the picture, true to size, and good quality! Plus, the price I couldn’t beat! Will definitely be ordering again!”
