Japan Ski Experience Reviews

4.8 Rating 796 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Fantastic service, fast responses and the drop off/pick up to/from our accom made the transfer extremely simple.
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Posted 2 months ago
Excellent response to every question and changes we had prior to our departure. Nice summary of trip details provided 2 weeks prior to departure. Unit we had was beautiful and convient to slope and restaurants. All aspects of the trip from arrival in Sapporo to multiple bus/hotel transfers were seamless. We are already planning to book for next year and will definitely use Japan Ski Experience again.
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Posted 2 months ago
The accommodation (Hana and Jo) was very good, knowing that ready support was available made for a relaxing time and the whole booking, arrival and departure process was problem free.
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Posted 2 months ago
Extremely Helpful staff, helped me out enormously when I had to go the Kutchan to collect a rental car. Then I managed to lose my glasses on my first day and Graham was really great getting them back to me. All in all , great stuff
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Posted 2 months ago
Japan Ski Experience have invaluable knowledge and expertise on ski holidays in Japan. They were so helpful with the whole process from research to booking, payments and questions we had during our stay. I cannot recommend them enough.
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Posted 2 months ago
Easy pickup and drop off. Took care of all the transfers
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Posted 2 months ago
It was so good to have support when arranging everything for the first time in Japan. Thank you JSE.
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Posted 2 months ago
From the moment i booked the apartment offered by JSE they were in touch at every stage.
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Posted 2 months ago
Very easy to deal with via email or direct telephone call. Helpful with choices of accomodation and advice on buses, lifts and in general. JSE made the whole booking experience very easy.
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Posted 2 months ago
Special thanks to Emily & Guan. Our original pick up made a mistake & picked up Emily's guest instead, but Emily took her initiative to help us locate our pick up, explained the situation and offered to send us to our accommodation and since her vehicle can only take 3 of us, she arranged for another colleague Guan to pick my 2 other boys. Departure was also smooth and timely. In all, the entire experience for us with Japan Ski is simply awesome.
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Posted 2 months ago
Communication was great. They never refused to go above and beyond with anything they could assist with. The choices of accommodation and property prices associated with the listing were and are 5 star. Thank you and no doubt plan to book with Japan Ski Experience in the future. A high recommendation from me to say the least.
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Posted 2 months ago
Brilliant family holiday, Easy booking experience, transfers went smoothly, and accommodation was terrific. We will be using JSE again.
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Posted 2 months ago
It was great to be able to book all of the elements needed for our trip through one company. The staff were very knowledgeable and courteous. We appreciated your quick responses to all of our enquiries and your advice was excellent. Thank you very much!
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Posted 2 months ago
All the staff I communicated with were so helpful with the many emails I sent leading up to our trip. I always received a reply within 24 hours, and they were able to answer my questions regarding our accomodation, snow equipment hire and other logistics planning. Whilst we were at Hakuba the communication via Whatsapp was very helpful.
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Posted 2 months ago
HI Japan Ski Experience, just wanted to thankyou for our amazing holiday. We have only just returned but already I am dreaming of our next one. Your service was so good and our accommodation so amazing that we have all said we will never book with anyone but Japan Ski Experience again. It is always a bit stressful booking on behalf of a larger group, but from the moment I first made enquiries to the moment we were dropped off at the train station at the end of the trip nothing was ever too much trouble. Everything we asked for was done from luggage drop offs, ski rental drop offs, grocery pick ups, Snow Monkey tour, personal return of a lost phone (thankyou!!), booking help with taxis etc etc. The list goes on. We are so grateful to you all. THANKYOU, from Michelle Campbell & everyone else in the group!
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Posted 2 months ago
As a novice going on his first ski trip, Japan ski experience helps me alot on my logistic and preparation for this trip. Any questions I have was promptly answered and helpful suggestion was also given to assist me. I would highly recommend Japan ski experience to anyone looking for a great winter holiday in Japan! See ya guys next year!
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Posted 2 months ago
An excellent and efficient service with great advice included. Great response to any query from the team. The Japan side service was very smooth. Also Mountainside was a great property.
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Posted 2 months ago
Very efficient booking service, very helpful and friendly. Our first taxi was not big enough for all our luggage, but we were able to send our luggage on ahead as we stayed a few days in Sapporo before going onto Niseko. The taxis arrived 10 minutes early and were expertly driven. The accomodation was great, with friendly helpful front desk staff. We felt very well looked after, and enjoyed the holiday enormously.
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Posted 2 months ago
Great customer service. They respond to inquiries quickly and the prices were great. One stop shop for an awesome skiing holiday. Will definitely come back!
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Posted 2 months ago
Fantastic, very customer focussed service. Very helpful when changing circumstances and always accommodating where possible. Staff on the ground were super helpful and nothing too much trouble. Definitely recommend to enable easy, seamless holiday. Thanks guys !
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Posted 2 months ago
Japan Ski Experience is rated 4.8 based on 796 reviews