“Provided a lot of helpful information and answered all of my questions in a timely manner, except for the last email I sent the day before I left for Japan. One downside is the credit card fee so you actually have to pay extra on top of whatever you booked so this extra fee needs to be taken into account. This fee is higher than standard in Australia as well so it’s quite unexpected.”
Thank you very much for providing this feedback. We just wanted to let you know that we have amended our methods of payment and done away with the fee you incurred.
For added convenience it is now possible to pay in your local currency by domestic bank transfer or credit card.
Japan Ski Experience Team
“Amazing staff, super helpful, very responsive, always ready to help. The whole organisation of the trip, airport transfer and check-in checkout are extremely well managed and seamless. Will surely book with JSE again next year for the 3rd time”
“I was pretty skeptical about Japan Ski Experience at first, I searched for days to see if it was a scam of some kind. I took a leap of faith and booked my first ski trip to Japan through them. Ben and Yuka were extremely diligent with their responses and never took more than a day to get back to me and answer any question I had (and I had a lot).
Even after all of this I was still a littttttle unsure on our way to Japan. After we spent two exhausting days traveling from Honolulu to Osaka to Sapporo and finally to Niseko, Ben was literally there to meet us the moment we stepped of the bus to take us to our hotel. I think the first thing I said to him was "Oh my god you're a real person!"
Long story short, they are excellent at what they do and I would absolutely recommend them to anyone looking to book a trip to Niseko with ease and peace of mind. Thank you everyone at Japan Ski Experience for helping to make my first trip to Japan a truly unforgettable experience!”
“It helped me organising my skiing trip and all things needed in a very efficient and effective manner. Its one-stop shop approach really makes life a lot easier for foreigners like me visiting Niseko.”
“I was very happy with the service provided by Japan ski experience, I would definitely book with them again. Everything was organised, transport, accommodation, equipment, ski pass; etc. All we had to do was turn up.”