Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,587 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

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5.0

Based on 1,587 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

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Phone:

(844) 383-7296

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Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

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“Fast, easy, reliable and honest!!!”

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“Did everything they said they would.”

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“I have sold a lot of used tech to Jay Brokers & they treated me very well with fair price & service.”

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“Good price, prompt service.”

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“Super fast and fair!!”

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“Sale process was very convenient. Online appraisal amount was fair (highest price among all buyers I contacted)”

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“I have used Jay Brokers for many years. They're always fair with respect to what they're willing to pay you, and they pay right away once you accept their offer. Also, I always use my PayPal account and recently I didn't see their payment in my account. I emailed them and they got back to me right away, even though the problem was my error. They told me what I needed to do with my PayPal account, I did it and the payment showed in my account right away. Jay Brokers is great to do business with.”

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“While the service was prompt and reliable as touted, the amount offered was WELL below the average market value of Taylor guitar submitted. Avg E-bay price (as well as Reverb and others) $1,377 - offer was $500. Fully understand they need to make a fair profit to stay in biz but over 100% is beyond fair. The old saying still remains true; "Price, Service, quality, pick two of the three". They choose Service and Quality.”

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John, Thank you for your review. I understand it can be incredibly frustrating to not get the offer desired. One thing that is confusing about researching the value of items is--anyone can post an asking price online, but asking prices don't necessarily indicate the value of a product. Oftentimes you'll find the asking prices remain unpurchased or unsold, meaning they are too high for buyers, thus leaving them unsold. We find it more accurate to look at historical sold data as an indicator of value instead. Typically your guitar fetches closer to the $700-$900 mark secondhand. We're sorry for the confusion and disappointment though. I recommend trying to sell your guitar privately first to cutout the middleman markup. You should be able to get more that route. Thank you for the chance to consider it!

“Very prompt and punctual in evaluating the product you send in and returning back to you its fair value. I highly recommend for their reliability of service.”

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“Jay Brokers provided a price and supplied a shipping slip. I only had to pack the equipment and leave at the UPS store.”

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“I am really happy, the process it was simple and the payment quick.”

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“Was a pleasant experience. They made a fair offer for my iMac computer and after I shipped it at their expense I was paid via a bank transfer after they validated that I shipped what they made the offer on.”

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“Honest and straightforward”

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“Love doing business with them. Everything is so easy, accommodating and super fast. I have sold them so many items and have always got the price they quoted and paid the next day. They are definitely the place to go to if you want honesty and reliability.”

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“These guys offered the biggest bang for my buck in regards to my old Soundsystem — which worked perfectly fine. I got paid extremely quickly via PayPal, and there were no issues whatsoever. They also responded very quickly to several inquiries about shipping questions – I had several very large components that I was selling to them.”

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“Fast turnaround”

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“Simple and quick. Will definitely use them again.”

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“I was very impressed with Jay Brokers and the professionalism they showed throughout the entire process. There are a lot of options on the internet, however, Jay Brokers followed through and kept me informed every step of the way.”

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“This is my first time dealing with JayBrokers$ to trade-in my Apple Thunderbolt Display. It was a very very smooth transaction. I really recommend their business, their service and their straight forward offer. I will keep their contact for future service. Catherine”

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“Excellent all around. Expedient review and check sent for products sold! We will use them every time when selling electronics!”

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Jay Brokers is rated 5.0 based on 1,587 reviews