Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,586 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

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5.0

Based on 1,586 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

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Phone:

(844) 383-7296

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Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the service was prompt and reliable as touted, the amount offered was WELL below the average market value of Taylor guitar submitted. Avg E-bay price (as well as Reverb and others) $1,377 - offer was $500. Fully understand they need to make a fair profit to stay in biz but over 100% is beyond fair. The old saying still remains true; "Price, Service, quality, pick two of the three". They choose Service and Quality.”

Helpful Report

John, Thank you for your review. I understand it can be incredibly frustrating to not get the offer desired. One thing that is confusing about researching the value of items is--anyone can post an asking price online, but asking prices don't necessarily indicate the value of a product. Oftentimes you'll find the asking prices remain unpurchased or unsold, meaning they are too high for buyers, thus leaving them unsold. We find it more accurate to look at historical sold data as an indicator of value instead. Typically your guitar fetches closer to the $700-$900 mark secondhand. We're sorry for the confusion and disappointment though. I recommend trying to sell your guitar privately first to cutout the middleman markup. You should be able to get more that route. Thank you for the chance to consider it!

Jay Brokers is rated 5.0 based on 1,586 reviews