Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,586 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,586 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

Visit Website

Phone:

(844) 383-7296

Write Your review

Tell us how Jay Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fast and easy transaction!”

Helpful Report

“Quick payout and easy process!”

Helpful Report

“I did feel a little bit more support was needed for the transaction dealing with the shipping”

Helpful Report

“Good offer, fast shipping, and fast payment. I wish it was clearer upfront that there would be a PayPal fee. Still very happy with the exchange.”

Helpful Report

“Everything went as expected until time for payment. I didn’t receive the Amazon gift card as advertised and have received no responses to my multiple emails. Once getting past the lack of response and a few email conversations and the issue was completely resolved.”

Helpful Report

Hi Martin, See below/attached. I think there has been a misunderstanding? ---------- Forwarded message --------- From: Jay Brokers Date: Fri, Sep 17, 2021 at 9:03 AM Subject: Re: Jay Brokers :: Payment Sent for #Jxxxxxxxxxxxxx To: Martin G Martin, Glad to help. Yes, you have to use the claim code from Amazon to add it to your Amazon balance. I just double checked and it was sent September 16, 2021 at 10:19am EST. See attached for peace of mind. Look for an email in your inbox with the subject including "Amazon Gift Card." It's possible that it may have also gotten delivered to your spam folder, so double check there as well. If you cannot find it, please let us know as Amazon does give us the option to request it to be re-sent (the old claim code gets voided in the process). Kind Regards, Justin -- Jay Brokers Risk-free Secondhand Marketplace

“I thought that Jay Brokers were very professional and helpful -- their communication was clear, informative, and easy to follow. I received a bid and once I accepted I received mailing instructions and label. Once I sent my computers I received email progress reports as Jay Brokers were tracking the packages telling me where it was and that it was received, latter that the computers computers were received and then that they were checked out and acceptable, and then that payment was sent. I did not shop my sale so I don't know if Jay Brokers were competitive.”

Helpful Report

“The system works great. It was easy to send a picture and description of my item. Jay Brokers send me a pdf label to attach to the box. UPS took the box with no questions. I got my check in a few days. I was disappointed in the price quote, so I took away one star.”

Helpful Report

“Everything I was told happened as according to my representative. Timely manner of getting my payment as well. I will use their service again in the future”

Helpful Report

“Decent, on time professional company that I truly have had great experiences over and over again an will continue to do so !! Keep up with tha great work !!”

Helpful Report

“It was fast and easy. Adding 10.00 more would have increased the review to great experience.”

Helpful Report

“Pretty much straight forward with the best price for your consumer electronics..”

Helpful Report

“Great fast service, i just wish the offered pricing was a little more fair.”

Helpful Report

“Quick and easy transaction process. They even provide the mailing slip so all you have to do is drop it off at USPS.”

Helpful Report

“Very good. Right on time sending you the results on with the items you mailed to them!!”

Helpful Report

“the staff is patient and very helpful to those new to online pawning, and the offers are fair.”

Helpful Report

“Great service everything is very easy and received a check in the mail real quick thanks jaybrokers”

Helpful Report

“I appreciate the good service that Jay Brokers provides to get money for used electronics.”

Helpful Report

“They accepted an item others wouldn't take, but they were very conservative in their offer. If you have a problem or questions, you can call and an actual person will answer. They paid out quickly.”