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Jims Carpets Reviews

4.6 Rating 79 Reviews

91 %

of reviewers recommend Jims Carpets

Company Reviews

4.6

Based on 79 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Jims Carpets:

Jims Carpets have been established in Leeds since 1962. This family run company has built its reputation on a tradition of a unique and personal service, the very best quality and value for money, together with full after sales support, we are also members of the Carpet Foundation which have Office of Fair Trading approval.

Jims Carpets staff share over 125 years collective know-how and experience from a lifetime working in the carpet sector and have become one of the most reputable and best-known carpet and flooring retailers in Leeds and continue to prove our position in both domestic and contract sectors.

At Jims Carpets we pride ourselves in providing a first class service with exceptional product ranges.

Why not visit us in store, located in Kirkstall, Leeds, to view our ranges and choose the flooring that is right for you.

Visit Website

Phone:

01138314319

Email:

sales@jimscarpets.co.uk

Location:

42 Commercial Road Kirkstall
Leeds
LS5 3AQ

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Jims Carpets 5 star review on 30th June 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 26th December 2020

Mr And Mrs Feather

Jims Carpets 5 star review on 20th July 2020

3

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful new showroom Simon and Sharon were amazing very helpful and did everything I asked”

“From the moment I contact Simon to discuss my requirements amidst our big and stressful renovation project, he put me totally at ease. His advice and recommendations were spot on and he took time to talk me through each process. Every thing was clear, well prepared and booked in in advance. We had a stair and hallway carpet fitted over 3 floors and LVT fitted in 2 rooms. Huge thanks to Ian, Wayne and Nigel, our fitters who were all so professional and absolute experts. We are over the moon with the service from start to finish and will be using Jim's Carpets when the next phase of our renovation begins. Thank you!!”

“Simon was very helpful when visiting the shop in kirkstall not pushy answered our questions to what we wanted . Good price for what we wanted and the added bonus of interest free for 10 months Fitters did a good job considering our house is a cottage so was difficult to get carpets up the stairs just waiting till house is finished to do downstairs”

“Great service, friendly staff”

“Great service and a massive range of carpets and flooring.”

“Recently bought carpets for stairs/landing/loft. We are really happy with them and found the customer service to be excellent. Sharon was friendly, knowledgeable and patient. I found the choice daunting but she talked us through the options and we were able to take sample books home. We changed our mind after ordering and our amendments were accommodated with no fuss. This is the second time we have used Jim’s and would definitely recommend. Thank you!”

“Jim’s carpets the staff were very good and most helpful when I got my new flooring and the chap that came to fit the flooring did a very good job I will be going back to Jim’s for the rest of my flooring as I finish decorating”

“Quick delivery and fitting. Staff friendly and helpful”

Thank you so much for taking the time to leave a 5-star review for Jim's Carpets. We appreciate your kind words and are thrilled to hear that you had a positive experience with our team. It's always great to hear from our customers, and we look forward to seeing you again in the future.

“Great service from choosing the carpet and bathroom floor covering in the shop to having it fitted. All staff were really friendly, helpful and efficient. They have a really comprehensive choice of carpets at competitive prices. We have used them in the past and will continue to do so. Highly recommended.”

Thank you so much for taking the time to leave a 5-star review for Jim's Carpets. We are thrilled to hear that you had a positive experience with our products and services. Your feedback means a lot to us and will help us to continue providing excellent service to all of our customers. If you ever need anything in the future, please do not hesitate to reach out to us. We are always here to help and ensure that you are completely satisfied with your experience at Jim's Carpets. Thank you again for your kind words!

“Really helpful and friendly service, gave good advice around choosing which carpet would suit our needs. We are very happy with the carpet. Fitter was great, very experienced and efficient.”

Jims Carpets 5 star review on 30th June 2022

“We had carpets fitted in 3 bedrooms, landing, hallway and a runner for the stairs. We are really pleased with the result. Ian, the carpet fitter,was brilliant and really knew his trade. He advised us on what he thought would be the best finish for our stair runner and we were not disappointed. We love it - thank you!”

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

Jims Carpets 5 star review on 22nd January 2022

“Really good service from start to finish. Especially in the current climate! Love their personal approach.”

Jims Carpets 5 star review on 26th December 2020

“Very helpful and friendly staff ! Floor excellent value”

Jims Carpets 5 star review on 20th July 2020

“Couldnt be happier - great service from start to finish, and fit to an excellent standard. Would use again and have recommended to friends and family who are looking for new floors too”

Jims Carpets 5 star review on 20th July 2020

“Helpful, knowledgeable staff. Competitive prices. End result superb.”

“Sharon on the front desk was absolutely brilliant so helpful in every aspect and Rob at the warehouse was very very helpful too,the measuring up and fitting was punctual and very professional couldn't ask for any more brilliant job thank you so much from Pam Triller x”

“Great customer service from Rob. Help me from start to finish, and the fitter Ian made a amazing job of my bathroom.”

“Excellent Customer Service, Very Knowledgeable Staff, Made choosing my first home carpets Hassle Free, Will definitely use again.”

“Great service from Jim’s carpets and Robert the new manager was a great help. Prices were very good. Delivery and fitting service could not of been any better. Would definitely recommend.”

“Good service and good products”

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Jims Carpets is rated 4.6 based on 79 reviews