Joe & Seph's Reviews

Name: Joe & Seph's
Rating: 4.55

4.6 Rating 5,262 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

KWAKU KWAKYE

Joe & Seph's 5 star review on 22nd November 2023

Alan Reid

Joe & Seph's 5 star review on 6th September 2023

Alan Reid

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with mulptiple orders from Joe & Steph's. Their product is pure fire! Real deal best gourmet popcorn like no other. Pleased to see them being stocked in my local The Light cinema too. This company deserves to go far.”

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Posted 1 day ago

“For someone who usually doesn't love popcorn this a game changer, no husk no uncooked kernels to get stuck in your teeth. Delicious from first bite till the bottom of the bag!”

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Posted 2 months ago

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Hi Duncan, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 months ago

“Absolutely loved it will definitely be buying it again .”

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Posted 2 months ago

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Hi Shelley, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 2 months ago

“Sorry, but not for us. We found them very sweet, anyone with a really sweet tooth will like them I am sure, Bought tins and boxs and no one at them. Didn't realise how sweet they would be perhaps it would have been best to try just one set. Popular with many others though and we can't all like the same taste.”

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Posted 2 months ago

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Hi Richard, We’re sorry that our popcorn was not to your liking! You might have purchased one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident we can help you find a flavour you will love! Please contact our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 2 months ago

“Delicious - very moreish. Thanks guys”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Delicious popcorn! Perfect crunch and the flavours just melt in your mouth. 🤤 I ordered over 12 different flavours and they have all been excellent. Well done team Joe and Steph's on creating taste sensations! 😋”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“we were given the mini gourmet popcorn bars coconut and peanut.which is a flavour that we both enjoy.Unfortunately these are terrible .very dry stale taste..Had to throw them out.So very disappointed as this is the first product we have had of your ranges.”

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Posted 4 months ago

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Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“I purchased this Advent calendar from Harrods at the start of December, it's now the 22nd and Every.Single.Packet has been stale so far. The flavours are good, but the texture is terrible.”

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Posted 4 months ago

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Posted 3 months ago

“"if you don't love this popcorn...i'll eat my hat," it says on the packaging. well, be prepared to eat your hat then. i got the advent calendar box from a supermarket in singapore. the first packet i opened was salted caramel. the taste of the popcorn was ok, but the texture was very soft - like garrett popcorn left in the open for a week. it's completely stale. hope the packets will be better.”

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Posted 4 months ago

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Hi Jason, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 4 months ago

“I bought the advent calendar for my husband but all the popcorn is too soft, the texture is poor”

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Posted 4 months ago

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Hi Teresa, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 4 months ago

“It’s been 11 days I haven’t received it yet so can’t write a review”

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Posted 4 months ago

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Hi Jeanne, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 4 months ago

“Stale popcorn”

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Posted 4 months ago

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Posted 4 months ago

“Not eaten it yet”

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Posted 4 months ago

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Hi Marion, Thank you very much for leaving us a rating! Hopefully, you'll be able to taste the popcorn and will love them. Cheers! J&S 🍿🎩

Posted 4 months ago

“Although we have not tried the advent calendar yet (13 November), I think it will be as good as always. :) I bought J & S Advent Calendar earlier (more than once) and it was always tasty, delicious and well packaged. The calendar is nice, the popcorn is always absolutely tasty, we love it so much.”

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Posted 5 months ago

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Hi Barbara, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“Really loved the Pumpkin Spice Popcorn! It went down very well at a family party and I would really recommend it.”

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Posted 5 months ago

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Hi Jenny, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“Excellent service, very fast delivery from the UK to the Netherlands and, most important, super tasty popcorn (*_*)”

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Posted 5 months ago

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Hi Sue, Thank you so much for taking the time to leave us a review. Glad that you appreciate the service and fast delivery. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“Joe and Sephardic are extremely tasty. I even enjoy the savoury ones”

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Posted 5 months ago

$Read Joe & Seph\'s Reviews$

Hi Jamie, Thank you so much for taking the time to leave us a review. Reviews like this make our day! J&S 🍿🎩

Posted 5 months ago

“I wish it would be easier and faster to deliver outside of UK. Delivery time is so long and delivery fee is high. Otherwise i would order everyweek, cuz I love your product.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Anna, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“Definitely the best popcorn anywhere. The cheddar has just the right amount of "bite" - no need to add butter or anything else.”

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Posted 7 months ago

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Hi Susannah, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“I love your popcorn.”

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Posted 7 months ago

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Hi Bogomil, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 7 months ago

Joe & Seph's is rated 4.6 based on 5,262 reviews