JR Jewelers Reviews

5.0 Rating 90 Reviews
100 %
of reviewers recommend JR Jewelers
5.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

9544925050

Email:

robert@jrjewelers.com

I have been a customer of theirs about 15 years. They treat you like family and have beautiful pieces at great prices. Their online store is wonderful and they are always available for help.
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Posted 7 months ago
I was very specific about the engagement ring that I wanted, and finding a jeweler that was able to order it was very hard to find. My now husband found JR and was hesitant since they were fully online, but it turned out to be the perfect option. He said that the owners were very nice and responsive, and the whole process was really easy. He loving being able to pick out the diamond and see all of the information on each one. The turnaround time was a bit long but this was expected due to the specific request and they were very open about it up front. The ring turned out absolutely beautiful and was exactly what I wanted. I can't stop looking at it - we recommend 100% - Rebecca and Renato Rocha
JR Jewelers 5 star review on 25th October 2022
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Posted 1 year ago
Hello Rebecca Renato: Thank you for your kind words. It was our pleasure to help you create this beautiful ring! We hope Rebecca enjoys her new ring and wish you all our best wishes in your new life together. Josephine & Robert
Posted 1 year ago
Excellent shopping experience. Easy to find what I was looking for and recieved it ahead of schedule
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Posted 1 year ago
It was our pleasure to help you. Thanks again for your business!
Posted 1 year ago
This is my second purchase at JR and let me tell you it was the absolute best deal on the internet!!!! Josephine answers all questions quickley! A very nice and freindly place to do business .Ihave been to other sites and I will not make that mistake again !!!THANK YOU JOSEPHINE,and thank you JR JEWELERS,my jewelery shop for all future purchases!!
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Posted 1 year ago
Thank you Michael! We pride ourselves on giving the best prices as well as customer service. We value your business, and will continue to do our best. Josephine
Posted 1 year ago
Great service! Great quality earrings!
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Posted 1 year ago
Josephine answered me quickly addressed my concerns and had an article delivered to me from Spain in 2 days, I will definitely use you again
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Posted 2 years ago
JR Jewelers was easy to work with and kept on top of the order. I am happy with their service.
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Posted 2 years ago
I was looking for a late Christmas present. Josephine went out of her way to make certain I got my gift as fast as possible. And, my wife loved it!!
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Posted 2 years ago
I ordered a pair of earring from JR Jewelers received in a timely matter. They were package beautiful. I was very happy with there customer service.
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Posted 2 years ago
Dear Olga: thanks for your nice review, and we're glad you are pleased with your earrings.
Posted 2 years ago
I had an excellent experience ordering from JR Jewelers. They are knowledgeable and courteous. My purchase is top quality and was shipped very quickly. I’m very happy. Thank you!
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Posted 2 years ago
Dear Alice: thank you for your generous rating. We pride ourselves on great customer service; we are glad our efforts are acknowledged and appreciated. We look forward to doing business in the future. Thanks again. Josephine & Robert
Posted 2 years ago
JR is a GREAT place to do business! I told them i needed the ring for an upcoming wedding ,and they would try their best ,and BANG I received it in plenty of time !!!!! AND of course they had the BEST price on the internet!!!! JOSEPHINE treated me fantastic and I would not hesitate to do business with Her and JR Jewelers again!!!!! Thank YOU!
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Posted 2 years ago
Large Selection, Reliable, Knowledgeable, and Friendly! Great Website, Communication, Service Highly Recommend!
JR Jewelers 5 star review on 22nd July 2021
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Posted 2 years ago
No one better than JR!!! Josephine and Robert could not have been any more helpful to a person who knows so little about jewelry. Responsive, helpful and full service all the way around...I will be back! Thanks so much!!! -Dave F.
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Posted 2 years ago
Thank you for your trust us. We always try to complete our sales with customer service! Thanks for your review!
Posted 2 years ago
Originally ordered the item for Christmas. Was informed by phone call that item was not in stock and would not be available until February. Went ahead and kept the order. Item came in mid January, earlier than expected. The package was very well wrapped. Interactions with JR Jewwlers were very pleasant and reasonable. I would order from them again.
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Posted 4 years ago
Great customer service
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Posted 4 years ago
Dear Ron: It was our pleasure; we're very glad for your kind review! Josephine & Robert
Posted 4 years ago
The JR Jewelers team was great to work with. They were always very responsive to my e-mails and seemed to genuinely care that I had a good experience. They made the process of getting my wedding band (which turns out looks pretty stellar) easy and painless. I would definitely do business with them again.
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Posted 4 years ago
Dear Matthew: it was our pleasure taking care of your order, and we offer this kind of personalized service to all our clients! Thank you for taking the time to file a review and sharing your experience! Until next time? Regards, Josephine and Bob
Posted 4 years ago
I recently bought an ArtCarved diamond wedding band. It's gorgeous and I'm extremely happy with my ring. The entire buying process was quick and simple. My only concern was when I contacted customer service to inquire about when my ring would ship and they could not give me an answer.
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Posted 4 years ago
Prompt email responses and personable customer service! Would highly recommend
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Posted 4 years ago
I found Josephine and Bob true professionals, they helped a lot during the order process. The end result: my fiancée was over the moon about the engagement ring. Would definitely order from JR again.
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Posted 5 years ago
Daniel & Zsuzsa: It has been an absolute pleasure dealing with you both! All the Best for your future together. Josephine & Bob
Posted 5 years ago
I had a very positive experience with my recent purchase through this company. I would not hesitate to do business with them again.
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Posted 5 years ago
JR Jewelers is rated 5.0 based on 90 reviews