“I purchased a ring and the stone fell out after having it only approximately 2 months. I sent it back and they fixed it. Well it fell out again and I sent it back and they said it would cost too much to fix it. They sent my ring back but kept my stone. I've called them and told them I wanted my stone back because it was mine. I haven't heard from them.”
“Low quality. The quality of their items leaves a lot to be desired. Whoever states their items are "excellent" quality were probably paid to leave those comments or work for JTV. Keep your money and shop elsewhere.”
“I’ve bought many rings from them, and most of the time they are totally off in size. I don’t understand why they can’t make sure that the size is correct when you order a ring!! Then you have to send them back and pay for shipping and the inconvenience of having to do so makes you feel you don’t want to do business with them.”
“every detail for JTV is wonderful, customer service is outstanding, having stretch pay has allowed me to purchase sleeping beauty turquoise at a reasonable cost, it's all without interest..Only issue I have regarding JTV is the preferred card..Don't do it, the scam you, recharge you for items you already paid for..It's better to do it on stretch pay. deal directly with JTV..”
“Got a shiny diamond cocktail ring a few years ago. The website said it was worth $500 more than what I paid. What a joke. Went to a jewelry store to sell it. Was told they were "promotional diamonds" which means....JUNK. STAY AWAY.”
“I have been buying jewelry from JTV for the last 2 or 3 years and l am pleased with most of my purchases. I think they make good jewelry at affordable prices. As the saying goes you get what you pay for, and if pay 50 dollars for a ring you get a 50-dollar ring and so and so forth. I will continue to buy jewelry from JTV as long as l receive good service at fair prices.”
“Happy 50th to me ,I bought 3 beautiful rings in the same day,everything I expected and more!!... great prices and the appearance of the stones are gorgeous, from.the pinks to the yellows and the clarity of the diamonds stimulates....Love!”
“The metal findings sold as Gold Tone, Silver Tone, Rose Tone, Antique Gold Tone, Antique Silver Tone for Jewel School are "base metal" dipped in a metallic type paint. Ooh, they are shiny! However, the quality is the poorest quality product being that several items may be stuck together or damaged. If you are using these products for practice, great, but if you want to make something to sell, do not count on getting any value out of what you make. Yes, they are checked for nickel, cadmium, and lead, but the "base metal" can be anything. Eventually, the product's paint dipped coating would wear off. If you subject the finding to an accidental water, it would rust immediately. The metal findings in Jewel School are basically junk, and the lowest end of junk.”
“STONE FELL OUT of a ring worn less than a handful of times. I do NOT recommend buying junk jewelry from JTV, you'd be better off trying Cracker Jack boxes.”
“I have had a good experience with them. good customer service, good prices, excellent fast delivery, returns have been easy. I don't know... I think that you will have the same experience. This channel is addictive so beware LOL Get yourself something nice but also be reasonable you know what you can afford right? so just stay in your own lane and don't SPEED! :) Have fun!!! You deserve it!”
“If I could give them a zero rating, I would! My husband order my wedding ring from them and in less than two years the whole top of the ring fell off. We returned the ring for a repair and they send it back to us saying they can’t repair my ring.”
“I received a gorgeous ring, however first day I tried it on, a diamond fell out. Upon returning for refund they do not pay for shipping to USA from Canada. Not worth the money, buyer beware, they sell garbage!
Denise”
“I was able to order three different 18” 8.5-9mm freshwater cultured pearl necklaces with a matching pair of pearl stud earrings for each necklace! I got these for a very fair price of 79.99 with only 2.99 S&H. I am very happy! I can’t afford those larger pearls, which I absolutely loved, but I am satisfied with my purchase. I have purchased several items from JTV, and I feel good to recommend them for both precious and costume jewelry! I love the pieces that I have ordered! One order, however, I felt that the gemstones appeared larger than what I received. Thankfully, JTV offers a 30 day return for things with which you are not satisfied. I returned the two items and have had no problem to date with their refunds! I love the fact that I can get exquisite pieces of jewelry from Bella Luce to real gemstones hand set in gold, sterling silver, and even copper! I love beautiful jewelry, but I am not able to spend very much money on this! I actually feel blessed to be able to get some lovely jewelry that doesn’t have to cost me more than I can afford!”