“I’ve bought many rings from them, and most of the time they are totally off in size. I don’t understand why they can’t make sure that the size is correct when you order a ring!! Then you have to send them back and pay for shipping and the inconvenience of having to do so makes you feel you don’t want to do business with them.”
“STONE FELL OUT of a ring worn less than a handful of times. I do NOT recommend buying junk jewelry from JTV, you'd be better off trying Cracker Jack boxes.”
“If I could give them a zero rating, I would! My husband order my wedding ring from them and in less than two years the whole top of the ring fell off. We returned the ring for a repair and they send it back to us saying they can’t repair my ring.”
“Low quality. The quality of their items leaves a lot to be desired. Whoever states their items are "excellent" quality were probably paid to leave those comments or work for JTV. Keep your money and shop elsewhere.”
“every detail for JTV is wonderful, customer service is outstanding, having stretch pay has allowed me to purchase sleeping beauty turquoise at a reasonable cost, it's all without interest..Only issue I have regarding JTV is the preferred card..Don't do it, the scam you, recharge you for items you already paid for..It's better to do it on stretch pay. deal directly with JTV..”
“Got a shiny diamond cocktail ring a few years ago. The website said it was worth $500 more than what I paid. What a joke. Went to a jewelry store to sell it. Was told they were "promotional diamonds" which means....JUNK. STAY AWAY.”
“I received a gorgeous ring, however first day I tried it on, a diamond fell out. Upon returning for refund they do not pay for shipping to USA from Canada. Not worth the money, buyer beware, they sell garbage!
Denise”
