Judaica.com Reviews

Name: Judaica.com
Address: 6856 Eastern Ave NW #206, Washington DC
Rating: 3.86

3.9 Rating 303 Reviews

71 %

of reviewers recommend Judaica.com

3.9

Based on 303 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Judaica.com 5 star review on 17th April 2023

Anonymous

Judaica.com 5 star review on 14th December 2021

Janise Bourne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn't think the children's Chanukah items we ordered were a great value for the money. They look much nicer in the pics. Otherwise, service and shipping were fine.”

Helpful Report

Posted 1 year ago

“Exemplary service and shipping for a gift. Delivery beyond expectations and no question replacing a damaged shipment.”

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Posted 1 year ago

“I am impressed with the service and with the quality of the Menorah I bought. I had a question which was answered immediately and that was very helpful. I would definitely order from Judaica again.”

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Posted 1 year ago

“Fast delivery. The menorah is beautiful. Thank you!”

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Posted 1 year ago

Thank you for this wonderful review! We appreciate you sharing your experience with us. Happy Holidays!

Posted 1 year ago

“I ordered the travel menorah and it's an absolute piece of junk. The magnets or the entire spike and magnet have fallen out of most of the pieces. Also the candles stop melting one it burns to the metal piece. So the wax has to be melted out to add a new candle for the next night. Such a waste and disappointment.”

Helpful Report

Posted 1 year ago

Greetings! Thank you for notifying us of this issue. We are committed to our customers, and rest assured that if there are any defects in your product we will do whatever it takes to make sure you're compensated accordingly. The best way for us to provide support and help resolve this matter would be through reaching out to our customer service department at help@judaica.com and they will be more than happy to provide further assistance and redress!

Posted 1 year ago

“Arrived on time. One watch dead no power. Second one worked when opened but 5 days later no power. You relaxed dead be with one that had good power when opened but I didn’t complain about second. I bought replacement batteries, 3 each watch, for $2/battery. Not your issue but none had instructions. Do you have to push button to make it work? Play?”

Helpful Report

Posted 1 year ago

We appreciate that you have taken notice of this issue, and we are here to help. If a defect has been identified in the product you received please contact our customer service department at help@judaica.com for assistance with resolving it quickly and efficiently.

Posted 1 year ago

“Delivery was prompt! Had a defective product and Judaica kindly sent a replacement! Outstanding customer service! Kudos to Mushky for assistance!”

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Posted 1 year ago

Hi Stephen, Thank you for your kind words and 5-Star review! We appreciate your business!

Posted 1 year ago

“Everything is perfect”

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Posted 1 year ago

“Everything worked out perfectly! The package of cookies arrived on Thursday and our first family Chanukah party was last night (Sunday). The guests were pleased with the goody bags of cookies and gelt. Thank you for making it happen!”

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Posted 1 year ago

“Professional and delivery was prompt and in good condition.”

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Posted 1 year ago

“I was so grateful to find an electric menorah it’s very beautiful and is also run on batteries Best of both worlds. Consumer service is awesome it only took 3 days for the menorah To arrived thank you Judaica.”

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Posted 1 year ago

“We ordered one of the Emanuel products from the website and with help from customer support we received the item in excellent condition.”

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Posted 1 year ago

“My order was received on time and was just as advertised. I love the Hanukkah watches!”

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Posted 1 year ago

This review made our day! Happy Hanukkah!

Posted 1 year ago

“Hanukkah candle order for us and our daughter & family in from out of town. Prompt delivery so could give them candles too. Mushky took order very pleasant Good service with Judaica”

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Posted 1 year ago

That is great news! Our team members really appreciate hearing from customers like yourself, thank YOU for being part of our community.

Posted 1 year ago

“Received my book after two weeks. It is printed upside down!!!!! Please send me a book that is printed correctly. Thank you.”

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Posted 1 year ago

Thank you for your review, we can definitely help you resolve this issue - please reach out to our customer service team at help@judaica.com.

Posted 1 year ago

“From start to finish, I’m impressed with the speed in which my package arrived and how my order was handled. Efficient, and quick and good communication throughout the ordering process.”

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Posted 1 year ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Posted 1 year ago

“I purchased a great large Shofar from the amazing selection they have and received it for Rosh HaShana…my rabbi was so impressed by it I ended up giving it to him and ordered another the second one was even more beautiful I recommend it to everyone it a beautiful piece to display in your home Thank You so much”