“Worst customer service I have ever experienced. Water never shipped, agents lied for almost 4 weeks (it's on the way!), no one ever returned multiple phone calls, etc. Incredibly unprofessional company. Do not order if you value your time and sanity.”
“It took almost 4 weeks to receive my order. I tried calling and emailing several times. Received no response. Sad to say I will not be placing another order.”
“It took one month to arrive and the lining of the boxes of water were coming off and probably into the water. Too bad. I was looking forward to tasting fresh, real water. Now it’s just sitting in the pantry.”
“Just started a bi-weekly purchase and still haven't received my water after 10 days. Considering cancelling the bi-weekly payments. Might look into another water company unfortunately.”
“i placed a order on aug3 and aug 30 a total of 6 cases between both orders and have yet to receive any of them. its very hard to write a review of a product that i have paid over $200 for but have yet to receive.”
“After waiting for 4 weeks and Just Water charging my credit card for the bi-weekly subscription, I never received any water at all. I sent an email asking where the 1st shipment was, as it had been 4 weeks and I had been charged twice, and I was told the water was on back order. Would have been nice to know that at the end of week 2 and without them charging my card. The water is good, but dealing with the poor customer service and no actual water isn’t worth the drama. I’ll try Culligan’s.”
“DO NOT ORDER FROM THEM - I never received my water spent $34 and they email saying something wasn’t in stock haven’t refunded money email them back to choose another case instead of the out of stock one and they never responded …..Bug Disappointment”
“your water is great but I still have not received my first order, so I need you to cancel anymore .that youmay send I drink to much to wait several weeks”
“Great product horrible Co. I got charged the 20th, of Aug, then 27, and now on the first of September. Plz cancel all orders, becuz ur company is horrible”
