“It’s very expensive compared to other water I’ve purchased. Also, the shipping takes a lot longer than expected. I was notified that it would be delivered within a week of me placing the order, and it wasn’t. Then I went in to check the updated status, and now it’s not showing a new delivery date at all. I want an option that is better for the planet and better my family, but I need something affordable and more convenient.”
“I’ve been waiting on my recurring shipment for over 4 weeks and now I was charged for my next shipment...I’ve emailed and called at nauseam and cannot get a decent response. I offer these waters to
my patients at my clinic and being out has not looked good.
I would not recommend Just water if you need something reliable with professional customer service.”
“I love the water. I am just disappointed because I recently submitted an order and was given a shipping confirmation. When I went to track the package, it said that it was canceled by the sender. I called and sent emails ago to figure out what was happening and when I finally heard back, I was told that the water was in low stock and my order was bumped. I am cool with the water being low in stock, I would just appreciate better communication around what’s happening with my order.”
“I believe Just Water is helping the environment in a cool and unique way. Just Water leaves a really great impression on everyone. It is just water in a very healthy bottle. I personally love the taste of every bottle, even the normal water has a great taste! To be able to refill the bottle excites me to use them again. I really like the style of every bottle, and really want to try the orange flavor.”