JustFly Reviews

"This company is a scam please book the ticket directly from the airline , they are scammers and can\u2019t even allow anyone to speak to customer services."

"They sold me a none existing ticket. I bought the tickets for my brother and when he got to the airport, they sent him away, telling him he has been scammed. I called Just flight, no one answered but emailed me instead, all they kept saying was \"we are sorry we can't help you\" Even though I bought the flight with insurance, I later found out they owed the insurance company as well."

"They sold me a none existing ticket. I bought the tickets for my brother and when he got to the airport, they sent him away, telling him he has been scammed. I called Just flight, no one answered but emailed me instead, all they kept saying was \"we are sorry we can't help you\" Even though I bought the flight with insurance, I later found out they owed the insurance company as well."

"Their customer support in no means available. If you try reaching them it will take 2+hrs. I wanted to get my flight changed 3hrs before but their customer care came for chat only after when my flight left. You cannot cancel your ticket. If there is anything less than this I would have selected unfortunately I have to give 1. Choose expedia or other better agencies do not go via them. Their customer support is not availability to help you out with. Worst worst stay away from them"

"We purchased a roundtrip flight for our daughter. The flight left Atlanta to Daytona Beach and in reverse on Tuesday the 19th. The flight on the 19Th was purchased for a 3:28pm departure. This was purchased on 8\/24, I sent he a screen shot through text of her flights and times. Her flight was changed to 6AM on the 19th. Justfly says I went in and changed it before I purchased it, they can tell by the keystrokes. NO WAY!!! I would never purchase a 6AM flight, for 2 reasons. 1. I hate mornings. 2. The 19th is her grandmothers Birthday and we had a lunch planned before she flew out. Ahmed was rude and argued with everything we said even refusing to get me a supervisor 3 times. The supervisor finally called and told me about the keystrokes and I can changed the ticket for a crazy amount of money.\r\n\r\nRUN AWAY FROM THIS WEBSITE!!"

"it's a scam and they are thieves."

"The Airlines Refused to Allow me to Board the Plane with my Valid United States Passport also a Valid Fully Vaccine Card along with my Round Trip Ticket under 30-Days to Return, I EMMEDIATELY CALLED JUSTFLY To make Another Reservations they Assured me I can change my Flight, But when I called back a few days later they were Trying to Extort me for my Money\r\n\r\n#1). THEY TOLD ME: THE AIRLINE THEY USE WILL ONLY CHANGE MY TICKET IF I \"UPGRADE TO A \r\n MUCH MORE EXPENSIVE FLIGHT COSTING ME OVER $2,000. MORE...\r\n\r\n#2). I PAID CLOSE TO $1,400. FOR MY TICKET,...NOW THEY WANT FORCE ME TO PAY FROM $3,000. \r\n TO $5,000. FOR MY ROUND TRIP TICKET ( I WAS TOLD OVER THE PHONE). \r\n\r\n#3). THEY TOLD ME IT WAS NOTHING THEY COULD DO BECAUSE THAT IS THE POLICY OF THE \r\n AIRLINE THEY USE AND ONLY ONE THEY CAN FIND BUT IT WAS MUCH LESS EXPENSIVE \r\n TICKETS AVAILABLE EVEN NOW.\r\n\r\n#4). THE AIRLINES HAVE POLICY THEY MUST PAY INVOLUNTARY BOARDING FEES DOUBLE AMOUNT \r\n I PAID NOW SEEKING THE AIRLINER POLICIES OF GETTING DOUBLE MY MONEY BACK WHEN BEING DENIED TO BOARD THE PLANE"