Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Juul Reviews

1.9 Rating 358 Reviews

19 %

of reviewers recommend Juul

Company Reviews

1.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Write Your review

Tell us how Juul made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Juul 1 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the WORST PRODUCT and biggest ripoff in product history. Your pods leak to no end. If you are lucky, one out of 19/20 draws are a failure either with no draw or your disgusting cheap pods leaking in the mouth. To get a draw, you need to take it out, put it in and fiddle with it endlessly. You ought a be banned because it’s clear your owners are greedy liars who make a cheap, dangerously leaking product so over priced for the awful product it is. Your a disgrace. Your cheap BS product is just a sign of the times and the greedy, consumer cheating CEOs that exist today. I hope you get what you deserve- chapter 7.”

Posted 1 year ago

“Try them, because you don't know unless you personally try. My experience was not good. flavor is awful. I have been vaping Vuse for some time and love their flavor, especially the golden tobacco. but I thought I would give Juul a try. I find the flavor to be God awful. The draw is not very good either. So now I have the Device and a four pack of pods destined for the garbage can. Oh Well.”

Posted 1 year ago

“I have tried many different vaping devices to quit smoking cigarettes, however after discovering Juul I was able to quit a 40 year pack and a half a day cigarette habit using Juul and it’s tobacco flavoured pods. It mimics a cigarette almost perfectly! I absolutely love it!! I highly recommend it!!!”

Posted 1 year ago

“I've had this Juul vape for 48 hours. Hate it, I've had to charge in 5 times now, and I can not even taste any of the pods. It's like I am paying to smoke air.”

Posted 1 year ago

“Juuls, They suck, go with literally any other company. Though they are raking in cash their ONLY valid selling point is that they conveniently at gas stations. There pods leak into the device and into your mouth. Battery life is good for 2-3weeks tops. They lie and are dishonest about warranty practices. There customer service is garbage so is their online account system. Vuse is a better product but recommend going with online products/brands and ordering in advance. WHATEVER YOU DO DONT GET A JUUL!!”

Posted 2 years ago

“Don’t buy!!!! Half of the pods leak… it’s gross…. I’m switching to another brand.”

Posted 2 years ago

“If I could give negative stars I would. This product is designed EXTREMELY cheap. It doesn't last long and very overpriced. Cigarettes were cheaper AND lasted longer. My favorite part about it, when you get a bunch of vape juice in your mouth or it leaked so much you barely vaped half of it. What a waste of money.”

Posted 2 years ago

“Customer service is absolutely appallingly”

Posted 2 years ago

“If I could give 0 stars I would. These pods are expensive and lately they have been leaking. Juul knows about this and their still producing shitty pods while ripping its consumers off. Customer care says theres nothing they can do. DO NOT BUY!”

Posted 2 years ago

“The Mobil station on 23 mile and Romeo plank in Michigan charges 34 dollars for a July battery?????????????? Makes the junk company look real bad”

Posted 2 years ago

“The battery dies 2-3 times a day, almost every single pod I’ve gotten has leaked and that’s not an exaggeration. It’s literally every single f***ing pod. It spits vape juice in my mouth and it’s small plus it’s light so it’s wayyyyy too easy to lose. I can’t wait until this last pod runs out so I can break this pos in half. Will NEVER be purchasing one again. Would rather quit than get their product.”

Juul 1 star review on 15th January 2022

Posted 2 years ago

“At 6-7 bucks a piece you would think these pods would actually work and not leak all over my hands. Build a better product and stop ripping people off. Your product sucks”

Posted 2 years ago

“I wouldn't even give them one star if I could give him 20 I would everytime I smoke a juul pod I get liquid in my mouth you don't get a good drag and that Tarot and I've been smoking them for years but finally I give up because I found a new product now that's better I liked it so much so stay away from them their garbage terrible everytime I smoke a pod I get oil in my mouth”

Posted 2 years ago

“What a waste of money! I was using Vibe Vuse with cartridges but the electric pen finally died after many years and can't find any to purchase in stores. Due to new laws on vaping, shipping is not permitted. I bought a 4-pack of Juul pods and pen at a local 7-11. To my dismay, each one only lasted one day (the Vibe cartridge lasted 5 days as I don't vape much). I wish I'd kept my receipt. After reading other posts here, they must've leaked before being used. I am miffed.”

Posted 2 years ago

“Helped me quit the awful habit of smoking for 40 years. Startee using them 2 years ago. But I am switching to something else. Tired of the pods always leaking. I only purchase at one local CircleK, have 4 devices- which I replace now and then. Seems like every 3rd box of pods I purchase leak the liquid. They are too expensive to throw in the trash. And I am sick of wiping them off & getting the oil in my mouth. Awful quality control”

Posted 2 years ago

“Appalling customer service. Not helpful in getting damaged products replaced”

Posted 2 years ago

“Juul has leaky pods, I got two packs at an authorized reseller and both were leaking, non stop. On 4 deferent devices I own. (Which would indicate that it wasn’t a device issue). The vape juice got into my mouth and everywhere else. Leaking from the top and the bottom. On all 8 pods! ( bought 2 X 4 pod packs. That came from the same batch obviously.) Bought another 4 pod pack at deferent store and I suppose that batch wasn’t defective, the leaking did NOT happen with the new pack. Which again would prove that it was DEFECTIVE PODS I was sold, and nothing that I did. When contacted Juul about the issue, they did NOTHING to help, replace or even apologize for the malfunctioning pods they manufactured and sold! Do NOT USE THIS COMPANY! DO NOT BUY juul pods. You’ll eventually end up with a bad product and a mouth full of vape juice. There are better and safer alternatives out there. I am definitely switching. Worst costumer service I’ve ever experienced. Buyer be warned.”

Posted 2 years ago

“Batteries go out all the time. They also clog up a huge amount of time. I toss 50% of batteries every month they are that bad. I have experience so trust this post. 7 years of battle. Giving up.”

Posted 2 years ago

“The concept is perfect, if the design could follow suit. I have been a loyal juul user for 3 years and today will be the last day. For 3 years I have been buying pods and dealing with the fact that at least 2 out of 4 leak out completely. I continuously replace the devices because after the pods leak into them, they never work right again. I am now buying 2 devices a month and throwing away several pods a week. I get that the occasional pod may leak, but 50% is unacceptable. Throwing away money is not something I can do anymore. Time to move on to another option. This is such a disappointment because I really did love the idea and convenience. Such a shame they can’t make a reliable product.”

Posted 2 years ago

“Scumbag spam mailer.”

Posted 2 years ago

«
1
2
3
4
5
»

Juul is rated 1.9 based on 358 reviews