Juul Reviews

1.9 Rating 358 Reviews
19 %
of reviewers recommend Juul
1.9
Based on 358 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

Write Your review

Tell us how Juul made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
bring back mango
Helpful Report
Posted 4 months ago
Juul 2 very good product the app fantastic The e cigarette nice slim only I think the pods too expensive and it's only 18mg of nicotine it should be too 21mg and 3 pods for this price
Helpful Report
Posted 1 year ago
I thought I had neuropathy from the vape but turns out it’s a narrowing of l4 and l5 , I still do not recommend them anyways because it does restrict blood flow. Ty
Helpful Report
Posted 1 year ago
I have tried many different vaping devices to quit smoking cigarettes, however after discovering Juul I was able to quit a 40 year pack and a half a day cigarette habit using Juul and it’s tobacco flavoured pods. It mimics a cigarette almost perfectly! I absolutely love it!! I highly recommend it!!!
Helpful Report
Posted 1 year ago
Juul has helped me cut down my cigarette use to under 5 a day. Prior to Juul I smoked over a pack daily. I am breathing easier now and feel better. Also found that the pod won’t leak if you keep the Juul upright. It’s a great alternative to cigarettes
Helpful Report
Posted 2 years ago
My Juul was faulty - they replaced it straight away!! Had a new Juul within 3 days of reporting it! Super easy to report on the website, amazing service, thank you Juul!! Amazing service!
Helpful Report
Posted 3 years ago
I dropped my Juul at the beach today... almost got swept away into the ocean and it still works.... salt water and all 😎
Helpful Report
Posted 3 years ago
I dropped my Juul at the beach today... almost got swept away into the ocean and it still works.... salt water and all 😎
Helpful Report
Posted 3 years ago
Never disappointed
Helpful Report
Posted 3 years ago
Great Product
Helpful Report
Posted 4 years ago
I smoked a pack a day for 25 yrs. I finally bought the Jull 6 weeks ago, never looked back. I wouldn’t even think about lighting up again. I never had a problem with pods leaking so I don’t know what these bad reviews are about. If you want to quit give it a try. Takes a couple days to transition.
Helpful Report
Posted 4 years ago
I didn't have the urge to smoke
Helpful Report
Posted 4 years ago
I have been smoking since I was 16 and am 81 now. I smoked 1/2 a pack a day. A couple months ago I got a juul and in about one month quit smoking cigarettes completely. I don't smell of smoke anymore and am satisfied without them. I smoked menthol but switched to your mint. Now I can't get it and really don't care for the menthol near as much. I totally resent be classified with 15 year old twits who abuse what is offered. There must be an answer for those who enjoy smoking and are responsible people other than to abolish something because kids and their parents are negligent. I also like the fact that I can take a puff or two and put it down without worrying about putting it out. I order on line and get my order very fast. I can use the juul in the house and no one knows I have done so. The e-cigs that put out gigantic vapors are another matter. I don't know their effect but I think it may be a factor in the panic. I have had no negative effect on my health and have been tested for effects. Thank you for letting me vent.
Helpful Report
Posted 4 years ago
I love my juul it helped me cut back my smoking almost down to none and also its hell of cheaper i also love it because ibwork for a hotel and can smoke it inside another thing is it fell in our swimming pool and it still works perfect juul is absolute 🔥 🔥 🔥
Helpful Report
Posted 4 years ago
I love my juul it cut back my smoking to like 3 a day also it was NOT very expensive the pods taste almost exactly like my cigarettes Another thing is i work for a hotel and i can do it in side and it also had fell in our swimming pool and still works like new highly recommend juul
Helpful Report
Posted 4 years ago
I LOVE my Juul!! I smoked cigarettes for 40 years. I got a Juul with FLAVORED vape and quit cigarettes in 4 days. I only use a Juul now. Please don't take away the Juul!!! There are so many of us that quit smoking real cigarettes because of it. It's easy to use and I'm saving so much money! Thank you so much for making the Juul!!
Helpful Report
Posted 4 years ago
Started JUUL in Jan 2019. It has helped me tremendously. Smoked since I was 16, I am 63 and tried everything to quit for many years. I am finally off cigarettes! THANK YOU JUUL! I am a happy customer!
Helpful Report
Posted 4 years ago
Juul gave me the cig like hit that other vapes couldnt. Helped me quit and no I've moved onto unwell vapes. Never could have done it without juul. Only juice or vape that satisfied a 14 year 2 pack a day habit. Now I'm vaping juicy juice with hardly any nicotine. Excellent tool
Helpful Report
Posted 4 years ago
Where to start..Every morning I wake up and hit my Juul and it makes my mornings start off great. I wake up with a great nic buzz.
Helpful Report
Posted 4 years ago
Juul is the only vape product I have ever been able to use. I’ve been smoking for 50 years. Bought a Juul a month ago and haven’t smoked a cigarette since. Those with problems appear to be using black market pods or adding THC. As usual, there are parents out there that want to blame others for their own lack of oversight of their kids.
Helpful Report
Posted 4 years ago
Juul is rated 1.9 based on 358 reviews