Kaplan UK Reviews

1.0 Rating 10 Reviews
0 %
of reviewers recommend Kaplan UK
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Anonymous
Anonymous  // 01/01/2019
AWFUL experience with Kaplan. DO NOT WORK WITH THIS COMPANY. AWFUL experience with Kaplan. Never had a more stressful time since doing my apprenticeship. DO NOT STUDY with Kaplan. All they cause is stress, anger and upset. They are not helpful at all. If I could give no stars I would. They have caused me so much stress and still do not care. This has really put me off finishing this apprenticeship. After a year of several mistakes on their end I have had enough. It is not fair. All they care about is taking money.
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Posted 1 year ago
Very unproffesional. We employed an apprentice with them. Ignored us for 6 months. Then told us they can't do the course with him. They then tried to sell a paid course to us instead. Very dodgy, immoral and unproffesional service. Taking advange of young people and small buisnesses.
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Posted 7 months ago
I was on Kaplans apprenticeship scheme studying AAT L3, by was, they took the final payment and stopped the apprenticeship without any correspondence. I have tried to get them to help me rectify an error (since April, now August) with my end point assessment but due to them removing me as a student, they have left my in an administrational nightmare where I cannot complete my apprenticeship and receive the completion certificate despite completing all the requisite criteria. I would strongly advise you to avoid Kaplan all together, their study materials are great but almost everything else lets them down completely.
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Posted 7 months ago
One star is too much way, way too much. I have never been so annoyed with a company in my life. I booked an independent exam through Kaplan for the AAT Professional Diploma in accountancy on 9th September 2020. It was booked in at 2 o’clock using their Kaplan website. Upon booking, their site immediately sent me an email stating: “Thank you for your order, payment has been taken for the following:” & “Date(s): 06/10/2020 02:00 PM” So, they took payment, booked me in. Then on the day of the exam they quite literally wrote to me at *9:32* to say your exam starts at 9:00. This was the first I had heard of an exam time change. I rang up Kaplan after receiving that email at 10am and the lady on the phone said we wanted to contact you before, but we didn’t have a number for you. Now correct if I’m wrong didn’t they have an email for me. Yes of course they did. I was told 3 lies other than this too but I won’t go into that here. Bear in mind I’ve taken two days off work for study time, and the exam and have quite literally driven myself into the ground for over a month studying non-stop. This information doesn’t just stay in your head, I’m going to have to restudy all this again for the next two weeks for whenever it can be rescheduled. I am also going to have to take more holiday from work to restudy and for the exam date too. No apology was given on phone she just didn’t care. This company literally doesn’t give a dam about you. It was the absolutely disgusting non caring attitude shown by this company that really got to me. Kaplans is just shocking! We are going to investigate legal action against Kaplan as this is not acceptable behavior. Everything we have is as clear as day in writing, from the holiday I took to shambolic changing my exam time after the actual start time. I advise anybody NOT to book with them.
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Posted 3 years ago
The new online course arrangements is very poorly.
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Posted 6 years ago
Kaplan UK is rated 1.0 based on 10 reviews