Keepster Reviews

4.3 Rating 277 Reviews
81 %
of reviewers recommend Keepster
4.3
Based on 277 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Keepster Reviews
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Phone:

3106145924

Email:

support@keepster.co

Location:

11100 Santa Monica Blvd
Los Angeles
90025

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Keepster 5 star review on 1st February 2023
Damian Kutzner
Keepster 5 star review on 5th January 2023
Damian Kutzner
Keepster 5 star review on 11th November 2022
LaVicke Quincy Jones
Keepster 5 star review on 30th December 2020
Noemi Velecela
Keepster 4 star review on 27th May 2020
Jennifer Mackey
Keepster 5 star review on 17th April 2020
Bethany Wise
Keepster 5 star review on 24th October 2019
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
I just downloaded Keepster today and had a few questions. The chat agent Michael was very helpful and explained things very well to me. I am looking forward to using Keepster.
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Posted 10 months ago
WOW! The application of Keepster and creating my books was a bit of a learning curve but I managed to, along with Keepster's service, create a couple of incredible moments for someone. I am THRILLED with the products - AND, I highly recommend going with the hardcover books, they will last forever. UNLESS, you burn. But I hope that is not my case, nor is it yours:) Thanks so much Keepster!!!
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Posted 10 months ago
Gave me a way to preserve 6 years of text messages with my deceased mother. Works great. I love the search function and am thinking of making books and gifts for my family.
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Posted 11 months ago
Such a great keepsake
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Posted 11 months ago
It’s such a great idea and incredibly easy to use! I am not a tech-savvy person when it comes to MacBooks (I’m a PC person), and the installation/setup instructions were idiot proof which was huge for me. I’m so glad I get to preserve my memories in such a unique way!
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Posted 11 months ago
Easy to use interface to make everything and my book came out amazing!
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Posted 11 months ago
Recently switched back to Android from iPhone. Was not able to restore Whatsapp messages from my sister who passed away last year. I now have a 103 page book printed so I can always keep our last conversations. Truly feel blessed to have that! Thanks so much. Only request would be to have ability to restore to my new device!
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Posted 1 year ago
Keepster backed up my phone way faster than iTunes did and it was super easy to search for specific texts based on the person or word I was trying to locate. Cool app. Can't wait to try making a book next.
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Posted 1 year ago
Hey Laura! Thanks so much for taking the time to share your experience about using Keepster to backup your messages. We take great pride in how user friendly and efficient Keepster is - and hope you'll enjoy having your messages safe and always easily accessible on your computer. "Cool app" is truly music to our ears! Many thanks again.
Posted 1 year ago
I made a Keepster book for our one year anniversary and he said it was the best gift he'd ever received. Not only does it look great, but the customer service is over the top. There is a chat text if you get stuck, and when I asked if they could rush it, I got an email from the founder assuring me she'd do her best to make it happen (which she did!!). Highly recommend!
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Posted 1 year ago
Hi Joanne! Thanks so much for your wonderful review! Wow! We love that it was "the best gift he'd received" and greatly appreciate acknowledging our diligent Customer Support team. Your very kind words make doing what we do all the more worthwhile! Hope you had a wonderful anniversary! Here's to many more...and maybe books too! 😊
Posted 1 year ago
OUTSTANDING CUSTOMER SERVICE AND SUPPORT!!!!! :):) I recently got married and had the idea to make a book for my new wife 14 days before Christmas. I thought it was a long shot but rolled the dice anyway and reached out to customer service to see if there was any possible way to get it done by Christmas. To my astonishment, the owner of the Company responded. I thought it was amazing that the CEO would make the time to, not only respond personally but also go out of her way to work a small miracle for me, despite it being last minute and at what must've been the final push to get all their orders out in time for Christmas But to my surprise Jennifer (Simchowitz) took the time. She not only responded but she went out of her way to make sure my book got out to the postal service within the time frame to get it by Christmas. This was a service that needs to be applauded and stated. So thank you to everyone at Keepster that took the time to rush my order and once again thank you Jennifer for your dedication to your company's customer services standards.. From a happy Customer :)
Keepster 5 star review on 5th January 2023 Keepster 5 star review on 5th January 2023
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Posted 1 year ago
Hi Damian Just wanted to give YOU a shoutout for your incredible enthusiasm about Keepster, and taking the time to share such all the details of your experience. Launching a new business with a new idea for a new product is incredibly challenging - but when we hear how thrilled a customer, such as you, is with the results you have no idea how pumped and inspired we are to keep on doing what we are doing. Many, many thanks again from the bottom of our hearts!
Posted 1 year ago
Amazing platform! Was looking for a way to offload previous texts that I didn't want to delete altogether but needed to archive. Once I figured it out, it was a breeze to use!
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Posted 1 year ago
Hi Brianna Thanks so much for your review. When customer's take a moment to share their experience using Keepster it truly means the world to us!
Posted 1 year ago
Absolutely wonderful! I was able to save all of the texts between my recently deceased mother, and me. Priceless!
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Posted 1 year ago
Hello Richelle! Thank you so much for taking the time to share your review. We are so sorry for your loss but are glad to be able to offer this service and hope your book will be treasured for many years to come. With our sincerest thanks and kindest thoughts.
Posted 1 year ago
I HIGHLY recommend this company. The customer service was swift and polite and the product arrived a whole WEEK earlier than expected (and this in December when packages are notoriously late).The quality is amazing and my partner loved the gift!! Will definitely tell all my friends about this company!
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Posted 1 year ago
Hello Karolyn Thank you so much for your enthusiastic review! You have no idea how much it means to all of us at Keepster. As a young and growing company your review and spreading the word about us is hugely appreciated!
Posted 1 year ago
Keepster offers an easy-to-use and convenient way to archive, view, organize, and search through text messages - all at no charge. Although iCloud or macOS can back up the Messages app, the backup can only be used to restore your messages to an iPhone or iPad. The backup itself cannot be exported to a desktop or laptop computer for easy access. Keepster overcomes this hurdle in style, allowing you to offload long text message threads from your phone, for example, while preserving full access to them. All of this is a prelude to Keepster's moneymaking business, which is to sell memory books built around saved text messages. The free service is worthy of payment in its own right.
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Posted 1 year ago
Hi Jeffrey Thank you so much for your terrific review! We are so glad to be meeting this important need to backup Messages in an easy-to-use way. Plus, as per your words, doing it 'in style' is a new and much appreciated feather in our cap too! Many thanks again. We understand that Keepster Books aren't for everyone, but we would certainly be delighted if you chose to make a book one day and would welcome hearing back from you about how you like our style!
Posted 1 year ago
My book turned out perfect and the process of creating it was super easy!
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Posted 1 year ago
'Perfect" for you is perfect for us! So thrilled to hear you love your book - and that it was as easy as we intend the book making process to be! Many, many thanks for taking a moment to share your review.
Posted 1 year ago
Keepster is awesome!! I was hesitant to download this program although I truly needed space on my phone, but not only was it easy to use, it saved my messages just as they are on my phone. Searching for a message on Keepster is as easy as searching on my phone. Love it!!! It has been a few days since I started using it, but so far, no indication that it created any safety concerns. As a matter of fact, if you follow instructions from the creator, she tells you what to do to make sure no one else sees your messages. Highly recommend!!
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Posted 1 year ago
Hey Jimmie, So glad to know that Keepster has been great for you and that not a trace of hesitancy remains! Keeping messages safe has been our priority from the get go. Thank you so much for your wonderful review!
Posted 1 year ago
This company is incredible. I hope they last a lifetime because the idea is brilliant!
Keepster 5 star review on 11th November 2022
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Posted 1 year ago
It is the application in my dreams. I had a problem while transferring my WhatsApp chats from iPhone to new Android phone. Every time I needed to find something from old chats, I had to turn the iPhone back on and search for it. Of course, I had to carry my old iPhone with me most of the time. Now all my old chats are on my PC, I open Keepster and find it whenever I need it.
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Posted 1 year ago
Deniz We are so glad to have been of help - and that you are no longer one of the many hanging onto their obsolete devices for fear of losing their messages! Thanks so much for taking the time to write your review. It is truly music to our ears!
Posted 1 year ago
I'm very pleased. It did everything it was advertised to do. I've tried other products and none of the performed as well!
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Posted 1 year ago
Hi John! Thank you so much for your great review! You have no idea how mean it means to us that Keepster met your needs - and that you took the time to share your experience. It is hugely appreciated!
Posted 1 year ago
I would recommend making a book of your text messages between you and someone you have lost in your life. As part of the grieving process I found it helped to have this precious book that I can visit to relive the beautiful words we shared. Thank you Keepster. The website was simple to use too.
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Posted 1 year ago
Keepster is rated 4.3 based on 277 reviews