Keepster Reviews

Name: Keepster
Address: 11100 Santa Monica Blvd, Los Angeles
Rating: 4.28

4.3 Rating 277 Reviews

81 %

of reviewers recommend Keepster

4.3

Based on 277 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

3106145924

Email:

support@keepster.co

Location:

11100 Santa Monica Blvd
Los Angeles
90025

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Keepster 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very responsive to my feedback.”

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Posted 2 years ago

Hi Morgan - Keepster is a great app to backup texts to archive and search your messages. But, as we discussed on chat, you need to be able to perform a backup of your iPhone to your computer first using iTunes or Finder. You mentioned that your organization wouldn't allow you to make a local backup to your computer. For that reason, you were not able to import your messages into Keepster. We clearly say that you must have enough room on your computer hard drive to complete a backup of your iPhone on the download page https://keepster.co/download.

Posted 2 years ago

“Easy to use program, Quality work and quick delivery... Even to Canada.”

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Posted 2 years ago

“The end product is great! The app can be a little challenging to navigate and is difficult to make revisions though, so I would recommend sticking to relatively short projects.”

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Posted 2 years ago

“I absolutely love the quality of these books! They are pricy but definitely worth it. My boyfriend passed away and it meant so much to be able to put our text messages into books that I can read through anytime. I’m glad this exists!”

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Posted 2 years ago

“What a great product! My college friends have gathered l, with our now growing families, every year for Thanksgiving for the last 21 years…except 2020. But we had a virtual thanksgiving, including lots of funny, heartwarming, and wistful texts. This year, as we prepared to gather, I wanted our Thanksgiving 2020 text string to be saved forever in hard copy, as a memento of the new ways we had found to celebrate friendship, mourn losses, uplift each other, share jokes and recipes and photos, and generally share love. After a few different tries, I found Keepster! Was fairly easy to use (actually, incredibly easy once the system was enabled on my desktop….and the online tutorial made that straight forward, even if it isn’t one click). Once it was on, creating and formatting the book was a breeze! The delivery was prompt (made it for thanksgiving despite this guy having the idea only one week out!). Customer support was responsive, and kind enough to credit me for a coupon I had forgotten to enter in my rush to submit the order. And my friends and family ABSOLUTELY LOVED the keepsake. Heads were buried in the books, laughing and reminiscing, for hours. Thanks Keepster!”

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Posted 2 years ago

“Great customer service despite some mishaps.”

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Posted 2 years ago

“I can’t say enough good things about Keepster, first of all it’s such a good idea, I was really going out on a limb when I searched up “messages into a book” but here they are. The actual programme is pretty easy to use, it’s as simple as download it, download your chats onto your laptop, then add messages into your book. That’s it! You can customise pretty much everything. On top of that the customer service is honestly incredible, I had something go wrong with my order and I got to talk to an actual person on live chat instead of waiting around on faceless unhelpful emails like with most companies, the team at keepster are honestly the best customer service I’ve ever experienced, and they’re here for any of your questions, shout out to Michael from the team who was my literal hero, you helped make someone’s day on their birthday!”

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Posted 2 years ago

“Excellent customer service. I ran into a glitch but the Keepster team helped me out and were very understanding.”

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Posted 2 years ago

“Greatest gift ever - to have a record of our Lockdown Chats, without having to scroll forever. Beautifully presented and arrived exactly as and when stated - I couldn’t recommend Keepster any higher. Thank you Keepster this album will be treasured forever and already planning the next volume.”

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Posted 2 years ago

“I love this company!! It was so easy to create the book and make it your own. My partner and I love reading our old text messages and it's a nice walk down memory lane. I originally had a problem with the first book I ordered and the head of the company personally emailed me to fix the issue! She was very personable, helpful, and sincere throughout our conversation! I would recommend this company to anyone because of the great customer service and awesome product!!”

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Posted 2 years ago

“I highly recommend Keepster!! Ordered a message keepsake book of my late mother and I couldn’t be any more happier with the quality of the book and the whole process. The app is very simple to use and it’s easy to download your messages. Love how you can also order a PDF of the actual book so you can have it digitally. Fast processing time and delivery to Australia.”

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Posted 2 years ago

“Awesome!! It is beautiful!! I was in a rush and needed it before the regular shipping time and they made it happen. It was a very special gift and I was told it was the best gift he had ever received... Thank you Keepster!!!”

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Posted 2 years ago

“Thank you for this at least is user friendly, free and sorted to keep all my msgs. Just one feature should be there to transfer this msgs to some doc file this way its easy to keep them safe forever even if by any chance it gets deleted from keepster. 🤍”

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Posted 2 years ago

“I was so impressed I loved it so much will definitely recommend!”

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Posted 2 years ago

“These books turned out so beautifully - thank you SO much. I couldn't be happier.”

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Posted 2 years ago

“Works well - thanks”

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Posted 3 years ago

“I haven't received my order yet, but I very excited to do so. The customer service that Keepster provided was simply outstanding. I had a few questions and they responded very quickly. They even tried to help me with a few things that are not yet offered on Keepster. They went above and beyond to help me make this book the best they could and I can't wait to see the finished product!”

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Posted 3 years ago

“Keepster is not only the most user friendly system for making an iPhone backup into a physical log of all your text messages, it’s also the only service that I’m aware of that lets you make it into a keepsake. I think that’s such a creative idea. The books are so beautiful and this is a great way to have a tangible takeaway from conversations between your closest friends, you loved ones, or any conversation you just really want to hold on to. In a world that is becoming increasingly lived through a phone screen, it can feel really special to pull something from the digital world and bring it into the physical world. A couple of months ago, I got hooked on this (unrelated) journal app that lets you print your journal entries into a book — which I did — and after realizing how oddly satisfying it was to have a physical bound copy of something that once was just ones-and-zeros really made an impression on me. When I found out Keepster lets you do the same sort of thing but with your text messages, I thought that was such a cool idea. Plus, the process of creating your Keepster book is incredibly intuitive, as the Keepster application itself is just extremely stable, reliable, and user friendly. It didn’t glitch or crash or get confusing even once during the process of making my 721 page book. That’s more than I can say for this company’s closest competitor — namely, iMazing — which is a nightmare to use, glitches and crashes constantly, AND it doesnt have an option to print your logs in a book. The best you can do is use your own printer... and what would you do with a giant stack of papers? The Keepster book is bound in this really beautiful way, with a cover you design, a title page, and a dedication page (which I think is kind of a fun touch). There are three different binding options, varying in price, and they even let you customize your font choices, page layout, and more. The process of making the book — even if you fuss over every possible customizable thing — takes about 20 minutes to complete. I like that the Keepster book creation process can be almost automatic and super easy or you can also tweak it to your hearts desire and it still consumes less than an hour of your day. Also, compared to the journal app that prints your journal entries into a hardcover book, Keepster is WAY more affordable (even with the most expensive binding) and they don’t charge you for color printing, which my journal app does. So comparing it to similar services, I just feel like Keepster has solved all the kinks in the process and delivers a superior product for a lot less money than other apps doing a similar gig. I really liked that you could manually add or remove messages from a text conversation. Because, you know, all text message conversations have their high points, and their low points. All conversations have long spans of idle chatter that maybe doesn’t need to be immortalized onto a professionally-bound book page. Keepster lets you cherry pick the good stuff and create a physical book of just the highlights (if you want). It also won’t stop you from including an entire history of messages between you and someone else, even if it’s like 4000+ text messages (which mine was). Even at 4000 text messages, both text and with media attachments included (like photos), my book ended up being only 721 pages long. Each Keepster book can be up to 800 pages if I remember right, and so that’s like thousands and thousands of messages you could include. Most people these days don’t keep a diary or even hang photos on their walls. Every meaningful thing that happens between two people takes place primarily in the digital world. Most of the truly important conversations we have — and the most sentimental moments — happen over a text message. It’s just the way we interpersonally relate most often in today’s world. And there’s really nothing wrong with that. But wouldn’t it be nice to have a copy of those critical moments, those sweet messages, or those funny conversations, that you could hold on to like a book with real paper pages, or a finely bound diary with a real hard cover? I feel like this service makes so much sense, I can’t believe it hasn’t been around as long as text messages have been a thing. Half my life has happened in text messages. The ability to make that into a physical keepsake feels like an some kind of incredible epiphany. I’m just glad this company exists. I can count on one hand how many reviews I’ve written in my life... but, I don’t know... I just felt compelled to write this — because I’m just so blown away with this company. For those of you considering the service, here’s some of the takeaways I have from using it to make a book already: I like that Keepster lets you manually remove any text bubbles that don’t make the cut for the highlights reel. And it’s exceptionally easier to do that on Keepster’s app than others like it. Anyone who has ever tried to do this on the logs produced by iMazing knows the nightmare I’m referring to. Oh — and there customer service is the BEST I’ve ever dealt with. I’ve had people on my payroll that don’t help me as much as Keepsters people did — their customer service rep worked with me on the nuances of my problem, answered me immediately, and what was super unusual was when I went back to the chat desk later on in the process, I was greeted by the same rep! They let you have ON GOING conversations with their help desk — how cool is that?? The same representative continued to chat with me off and on, throughout the night, whenever I had another question (or wanted to make sure I was doing everything right). He treated my problem with an unprecedented level of care and expediency that, quite frankly, blew me away. Keepster — any way you slice it, this service is superior to any like it, and equally, unlike anything else out there right now. Thank you Keepster, Five stars! 😉”

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Posted 3 years ago

“I lost a lot of old texts a while back when I changed phones and I will be more careful from now on, but in the wake of a close friend's death, I knew I wanted to make sure I had something that memorialized all our silly, sweet, heartfelt texts to each other. These books turned out so beautiful. I cannot thank you enough!”

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Posted 3 years ago

“It works finally a product that works”

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Posted 3 years ago

Keepster is rated 4.3 based on 277 reviews